Autumn and May Opiniões 

189
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Autumn and May is a well positioned jewelry store in Greenwich Market. The staff are friendly and professional and advised me regarding repair of 2 gold necklaces. I am very happy with the service and... Ver mais

Classificada 5 em 5 estrelas

As always the jewellery, in this case a bracelet, was top quality and exactly as described. It is for my granddaughter’s 21st birthday and I am sure she will love it. Many thanks

Classificada 5 em 5 estrelas

I got my wedding and engagement ring from Autumn and May a few years back. They’ve been very helpful on ring cleans and when I had an issue with the engagement ring recently they were very helpful wit... Ver mais

Classificada 4 em 5 estrelas

My rings have turned out so very beautifully, and I cannot fault the workmanship of the repair job they did following the emergency removal of my rings after my accident - they did an amazing job. My... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

Local jewellery boutique offering Designer made Silver and Gold Jewellery, Engagement & Wedding Rings, Bespoke Design & Commission, and Jewellery repairs


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(189)

65 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Beautiful work

My rings have turned out so very beautifully, and I cannot fault the workmanship of the repair job they did following the emergency removal of my rings after my accident - they did an amazing job. My only small niggle is that it took longer than expected and communication was a little sparse. The staff in store are wonderful though!

27 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fixed an old bracelet of…

Autumn and May fixed an old bracelet of mine - handed down from my grandmother - very prompt and very careful work. I’m so happy to be able to wear this again.

12 de maio de 2026
Classificada 5 em 5 estrelas

Above and beyond - thank you!

Very happy with my experience here. Customer service is excellent - they call you when they say they will, reply to messages promptly and are accommodating to customer needs. I placed a last minute order and needed it the next day (gift, surprise birthday party) and it arrived in time, with the box wrapped perfectly and a gift bag complete with tissue paper - was not expecting that. And no, not all retailers do this so I was pleasantly surprised.

I am grateful to all at Autumn and May and needless to say, this will be my first stop for future purchases.

15 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No communication o delay

I have ordered emerald for my kid's 10th birthday. It says delivered in 3-5 days on the website. Got NO notification of any delay whatsoever and I called them after a week and they told me they will send it in 2 days - after the birtday..

13 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent!

Beautiful jewellery and excellent service, especially when I raised a query. It was resolved quickly and efficiently. Exceptional customer service.

18 de abril de 2026
Classificada 2 em 5 estrelas

Slow and unresponsive

I took my great grandmother's ring to be repaired. There was a lack of communication throughout. I was told one date, it was missed, then another, which was also missed... each time I had to chase for an update. When I finally got the ring back, the repairs were quite rough. It no longer looks the same. They did give me a 10% discount.

11 de abril de 2026
Classificada 5 em 5 estrelas

ring resizing

I went to Autumn and May for a ring resize - they were so welcoming and efficient. The team helped me with working out my size and the 2 weeks without my engagement ring were worth it as it now fits like a glove!

29 de março de 2026
Classificada 5 em 5 estrelas

A lovely store with lovely people.

A lovely store with lovely people and beautiful jewellery.
They took the time to help me ensure that I could get the ring, that I had fallen in love with, resized and posted out to me (as I was only in the area for a couple of days).
Very quick resizing and prompt postage. They also rang me once I had received the ring to make sure that everything was ok and it fitted well.
Amazing customer service and unique pieces of jewellery. X

8 de abril de 2026
Classificada 5 em 5 estrelas

Great service from wonderful staff

Isaac was really great at helping us understand the rings we wanted to buy. He's super friendly and really knowledgeable. He explained the small details about the designs and we really love the rings we got in the end. They're exactly what we want and will always treasure them forever

10 de março de 2026

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