Avail  Opiniões 390

Resposta da Avail

20/06/2025

Hey Mark,

Thank you for the kind words! We're so glad to hear that you've found Avail to be a great resource for your rental needs. It’s wonderful to know you’re enjoying the application feature and that our customer service has provided a great experience.

We appreciate your support and are here whenever you need us!

Resposta da Avail

20/06/2025

Hey Cecilia,

Thank you so much for your thoughtful feedback! We're truly glad to hear that Avail has empowered you to take control of the rental process on your own and that our instant email notifications have been helpful in connecting you with prospective tenants. It's wonderful to know you're finding value in managing your property independently.

We also sincerely appreciate you sharing your concerns regarding safety and tenant prescreening. Your suggestion is incredibly valuable, and we understand how important it is to feel secure and confident when interacting with potential renters. We’re always looking to improve, and feedback like yours helps us prioritize what matters most to our users.

The good news is that we offer a prescreening process you can take advantage of! While it might not be as comprehensive as the tools realtors use, our support team would be more than happy to guide you through setting it up—just reach out and we’ll walk you through it!

Thanks again for your kind words and for being part of the Avail community. If you ever need assistance or have more feedback, we’re always here to help!

Resposta da Avail

17/06/2025

Hi Agnes,

Thank you for your kind words! We're so glad to hear that the representative was able to assist you in a way that left a positive impression. Your feedback is truly appreciated, and we're always here if you need anything further!

Resposta da Avail

17/06/2025

Hey Lakiesha,

Thank you for your review! We're sorry to hear that your report is still pending—we understand how important timely updates are. While most reports are processed within 48 hours, occasional delays can occur.

TransUnion, the company that provides the screening reports, has recently moved towards a more thorough background check process that sometimes requires manual verification from state and local agencies. In most cases, the reports are available within 48 hours, but it can take longer if manual verification is required. While this extends the timeline, it ensures the most accurate information is provided to our landlords and their applicants.

We’d love to look into this for you and help move things along. If you haven't already, please feel free to reach out to our support team so we can assist you directly!

Resposta da Avail

16/06/2025

Hey Marcelline,

Thank you so much for your kind words! We're thrilled to hear that our team has been consistently kind and patient in assisting you. It's wonderful to know our services have helped lighten the load of being a landlord—that’s exactly what we aim for! If you ever need anything, we’re always here to help.

Resposta da Avail

13/06/2025

Hey Michael,

We love hearing this—thank you for sharing your feedback! We're so glad our team was able to deliver the kind of service you deserve. If you ever need anything else, we're always happy to help!

Resposta da Avail

13/06/2025

Hi Eliana,

Thanks for sharing your experience! We're glad we could jump in and get things sorted out right away. It’s always our aim to make things as smooth and stress-free as possible. Don’t hesitate to reach out if you ever need a hand again!

Resposta da Avail

13/06/2025

Hey Chandler,

Thank you for the wonderful feedback! We're so glad to hear the software worked smoothly for you and that our support team was there to assist with a helpful and welcoming attitude. It's always our goal to make things as simple and supportive as possible. Feel free to reach out anytime—we’re here if you need us!

Resposta da Avail

Actualizada a 12/06/2025

Hey Jeffrey,

Thank you for your kind review! We're really happy to hear everything got sorted out quickly and that you received the information you needed to resolve the problem efficiently. Providing fast, helpful service is always our goal. Please don’t hesitate to reach out if there’s ever anything else we can assist with!

Resposta da Avail

10/06/2025

Hey JP,

We’re grateful you took the time to share your thoughts. Our goal is to provide a seamless rental process for both landlords and tenants. We’re very sorry to hear that your experience didn’t meet expectations.

In some situations, verification challenges can arise due to third-party limitations or incomplete documentation, and we do our best to communicate and resolve these promptly.

The $350 charge you referenced does stand out, as that amount typically applies only when a significant number of units—around 38 or 39—are added. We’d love the opportunity to look into this further for you.

Please reach out to our support team directly at 312-292-9347 (M-F, 8:00 AM-5:00 PM), and we’ll make it a priority to address your concerns.

Thank you again for bringing this to our attention. Your honest feedback means a lot to us, and we look forward to the opportunity to make things right in the future.

Resposta da Avail

9/06/2025

Thank you for sharing your thoughts! We understand that transparency around costs is important. We’re always looking for ways to improve and provide the best experience possible for both landlords and tenants. If you have any questions about the costs associated with Avail, please reach out!

Resposta da Avail

9/06/2025

Thank you so much for your kind words and for being a valued part of Avail over the past three years! We're thrilled to hear that your experience as a landlord has been so positive. If there's ever anything you need, we're always here and happy to help!

Resposta da Avail

6/06/2025

Hey Hershel,

Thank you for sharing your feedback! We're glad we could provide prompt answers and help make your experience a smooth one. Don’t hesitate to reach out if you need anything else; we're happy to help!

Resposta da Avail

6/06/2025

Hey Aaron,

Thank you for taking the time to share your experience! We're so glad to hear that our team was responsive, professional, and courteous, and that we were able to provide clear and thorough answers to your questions. Our team works hard to deliver A+ service every time, and it means the world to know it hit the mark. We truly appreciate your kind feedback!

Resposta da Avail

6/06/2025

Hey Gwendolyn,

Thank you for your kind words! We're so happy to hear that our team made a positive impression and ensured you received the help you needed. We appreciate you taking the time to share this!

Please don't hesitate to reach out if you need anything else!

Resposta da Avail

6/06/2025

Hey Vicki,

Thank you for sharing your experience! We're so glad to hear that you've received strong interest in your property. While we understand the right tenant hasn't come through just yet, we’re confident you're on the right path—and we're here to support you every step of the way. Wishing you continued success in finding the ideal renter!

Resposta da Avail

3/06/2025

Hey Bill,

Thank you for the wonderful feedback! We're so glad to hear that you found our platform to be a great way to showcase your rental listings. Helping landlords connect with quality tenants is exactly what we strive for, and it's fantastic to know the opportunity worked well for you. We appreciate your support!

Resposta da Avail

3/06/2025

We're excited to hear that you found our service fast, efficient, and professional. Providing a smooth and reliable experience is always our goal, and feedback like yours truly makes our day. We appreciate you taking the time to share your experience!

Resposta da Avail

3/06/2025

Hi Jonalbert,

Thank you for sharing your experience! It sounds like you may have run into some issues with payments through Avail, and we're sorry to hear that. This isn’t the kind of experience we aim to provide. If you'd like us to take a closer look, please don’t hesitate to reach out directly — we’d be more than happy to help.

Resposta da Avail

3/06/2025

Hey Regina,

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that our service helped you successfully find a quality tenant and that your first experience using the platform was a smooth one.

It’s especially rewarding to know that our customer service team made a positive impression—we take great pride in being helpful, patient, and supportive every step of the way.

Your recommendation means the world to us! If there’s ever anything you need, we’re just a message away. Thanks again for choosing Avail—we’re so glad to have been part of your leasing journey!