Excellent customer service, Due to my mum having an accident I changed the date of a holiday already booked So I then needed to change the date and some health information on a travel policy alrea... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Wanted a one year multi trip travel insurance policy for Uk plus Europe. Disclosed my health history that included a heart attack and prostate cancer in the noughties - both long since overcome. Se... Ver mais
Found this site when looking for travel insurance.This was the cheapest and also the most suitable so we accepted.Although the cheapest for just 7 days the cost was more than we expected to pay but ha... Ver mais
No delay in answering my call. My enquiry was handled in the most efficient manner by Dali who could not have been more helpful and friendly. Dali resolved my problem in no time and he is a credit... Ver mais
4,7
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
IT WAS STRAIGHT FORWARD AND VALUE FOR…
IT WAS STRAIGHT FORWARD AND VALUE FOR MONEY
10 de abril de 2026
All straight forward no problems and a…
All straight forward no problems and a good price.
9 de abril de 2026
Easy online process and good price.
10 de abril de 2026
Cost and coverage
Cost and coverage
I would recommend anyone to check out Avantigo, very easy to understand health questions that make it easy to holiday.
8 de abril de 2026
Competitive pricing and very friendly…
Competitive pricing and very friendly customer services
8 de abril de 2026
Annual leave!;
Easy to complete in line. Good result. Price very acceptable.
We are a little confused as with Avanti we would have had to specify Spain, but we only had to specify Europe.
7 de abril de 2026
It was quick and easy to follow.
19 de março de 2026
Resposta da Avantigo
Dear Kay,
Thank you for taking the time to leave your review.
Although you have provided us with positive feedback, you have given us a rating of only 1 star out of 5. Just so you know, you are able to edit your review if this was unintentional.
However, should this be correct we would love to hear your feedback on how you feel we can improve. Simply contact us via customerservices@avantigo.com and we will be happy to help.
Thank you for choosing AvantiGo!
Kind Regards
Michelle
Do not go with this company
Do not go with this company. Their website glitches when you try and buy a policy. It says payment hasn't gone through. But it does. They charged me three times for the same policy. Their customer services team are terrible. I have been on hold for more than an hour, every time. I am still to get my refund back. I will of course be following this up. But such waste of precious time.
27 de março de 2026
Resposta da Avantigo
Dear Hita,
Thank you for your review, I am sorry you are unhappy with your recent encounter with AvantiGo.
I am sorry to hear of the issue you had when purchasing a policy. I can see from the account that your policy has been cancelled and all 3 refunds are being credited back to you. There has also been a complaint logged for you. Please be assured that this will be investigated and the complaints team will make contact with you in a timely manner.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Questions were easy to follow .
30 de março de 2026
Very helpful young man
Very helpful young man, who was polite and understood exactly what I required.
6 de abril de 2026
Found on compare the market .
Found on compare the market .
Rang next day and ask for it ( hokiday insurance ) in the post .
They are posting . Waiting to receive. All good and polite
5 de abril de 2026
It was a simple to use app
It was a simple to use app, even for an older person like me
6 de abril de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.