Averys Wine Merchants Opiniões 

14 109
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My family has trusted Averys for a long time. The standards of this firm remain totally reliable, commercially responsible, and the presentation is both informative [First Rate] and everyone at Averys... Ver mais

Classificada 4 em 5 estrelas

Excellent advice and excellent service, delivered in a timely manner, as ever. One niggle this time - this came as 6 bottles in a 12-bottle case and the internal dividers had shifted such that the bot... Ver mais

Classificada 5 em 5 estrelas

I can't praise Averys enough. Their wine advisers are great and mine (Charlie) knows exactly what I like. This wine purchase was of a wine that Charlie recommended, which was also really sensibly pr... Ver mais

Classificada 5 em 5 estrelas

Excellent service. The person who took my order on the phone was helpful , polite and patient - I am 83 years old- Dili er was good, driver helpful and the wine excellent. Yummie!

Informações sobre a empresa

  1. Loja de vinhos

Escrito pela empresa

Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

14 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(14 109)

796 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

The wine was delivered to the wrong…

The wine was delivered to the wrong address. It was delivered to the Old Byre, rather than further down the drive to Grove Farm. Luckily I was on hand and brought the box here out of the sun. This is the first time I have a problem with delivery from Averys.

7 de agosto de 2026
Classificada 1 em 5 estrelas

Poor

Poor - very poor. Order two cases and once one arrived was not made aware the other one would be delayed by almost 2 weeks. The new courier service is dire no notice inconsistent time schedules and one would think at least a working map showing drivers delivery whereabouts & time frame.

6 de agosto de 2026
logótipo da Averys Wine Merchants

Resposta da Averys Wine Merchants

I am sorry for the delays with your recent delivery. I can see you did get in contact Noah, your wine guide about this and he has reported this back to the carriers. I'm sorry you've not yet received the Roche Lacour as part of your order. This is due to a break in supply however, once this is back into our warehouse and quality checked, it will be despatched to you and you will receive notification once it's on it's way. Thanks, Vicki

Classificada 3 em 5 estrelas

Case left on doorstep

Case left on doorstep, not in safe place. Wines fine!

3 de agosto de 2026
logótipo da Averys Wine Merchants

Resposta da Averys Wine Merchants

I am really sorry for the issues with your recent delivery and we have raised a formal complaint with the carriers to ensure it's fed back to the driver. As a further apology from us, please check your emails shortly as we have sent you something which we hope you can use next time. Thanks, Vicki

Classificada 1 em 5 estrelas

This company sells a 'membership' at…

This company sells a 'membership' at £26.99 a year. One of the benefits is supposedly next day delivery, but after paying this membership for a few years now, the first time I tried to use next day delkivery I was told this wasn't available. Seems like a bit of a rip-off.

31 de julho de 2026
Opinião espontânea
logótipo da Averys Wine Merchants

Resposta da Averys Wine Merchants

Hi Mr Cunningham, we're very sorry to hear this. Our Unlimited Delivery membership includes next-day delivery where it's available. Unfortunately, on this occasion, there was a stock issue with your order, which meant we weren't able to send it for next-day delivery as planned. When this happens, we contact customers to explain the situation and discuss the available options, and we did get in touch with you to keep you informed. We've also sent you an email to try to put things right. We hope our proposed solution shows how much we value your custom and helps restore your confidence in us. We're sorry again for the disappointment caused and thank you for taking the time to share your feedback. Thanks, Mani

Classificada 5 em 5 estrelas

A great experience…

It’s been a couple of years that I have (possibly too..;-)) regularly received wine and recommendations in ordering from Avery’s. The experience has become even better since James Penson became my wine advisor. His mannerism and character suit me and his knowledge keeps great wine flowing my way 🍷I call, we chat, laugh order wine and it arrives the very next day! Awesome!!

4 de agosto de 2026
Opinião espontânea

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