Averys Wine Merchants Opiniões 

14 109
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My family has trusted Averys for a long time. The standards of this firm remain totally reliable, commercially responsible, and the presentation is both informative [First Rate] and everyone at Averys... Ver mais

Classificada 4 em 5 estrelas

Excellent advice and excellent service, delivered in a timely manner, as ever. One niggle this time - this came as 6 bottles in a 12-bottle case and the internal dividers had shifted such that the bot... Ver mais

Classificada 5 em 5 estrelas

I can't praise Averys enough. Their wine advisers are great and mine (Charlie) knows exactly what I like. This wine purchase was of a wine that Charlie recommended, which was also really sensibly pr... Ver mais

Classificada 5 em 5 estrelas

Excellent service. The person who took my order on the phone was helpful , polite and patient - I am 83 years old- Dili er was good, driver helpful and the wine excellent. Yummie!

Informações sobre a empresa

  1. Loja de vinhos

Escrito pela empresa

Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

14 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(14 109)

796 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Good wine, rotten delivery

The wine is great, but the delivery -- whether of a new order or of wines released from bond -- is SO BAD that I do not want to deal with Avery's ever again, at least not until you have chosen a more responsible delivery partner. I've been a customer for longer than I can remember, but all trust is gone.

21 de julho de 2026
logótipo da Averys Wine Merchants

Resposta da Averys Wine Merchants

I am really sorry for the recent issues you've had. I can see you have got in touch with our customer services about this and this has been passed over to our storage and fine wine team to investigate. Thanks, Vicki

Classificada 4 em 5 estrelas

I ordered an all reds mixed BBQ case

I ordered an all reds mixed BBQ case. Two bottles were substituted with white wine, not red wine. I am dealing with my mother in laws death and not in a fit state to argue this one! A swift reply to this review generated a pleasing solution, thank you

18 de julho de 2026
logótipo da Averys Wine Merchants

Resposta da Averys Wine Merchants

I am really sorry you've received the wrong wines and also really sorry to hear of your mother in law's passing. I have tried to call you today and left a voicemail. I've now sent you an email to resolve this as quickly as possible for you. Thanks, Vicki

Classificada 4 em 5 estrelas

Service from Averys was excellent . Wine good too

Service from Averys was excellent and fast but delivery a small problem. Despite having had deliveries for years they said they could not find our property.Learning it was to be late I informed them to leave the case with a neighbour which they failed to do so case left on doorstep in full sun and view of passers by

17 de julho de 2026
Classificada 5 em 5 estrelas

Good offer

I ordered via Abi the Bordeaux mix collection. Some favourites in there and some others. For the price a good offer.

15 de julho de 2026
Classificada 5 em 5 estrelas

Brilliant Service

I phoned and Joel, my normal contact, wasn't immediately available but he phoned me back in about 20 minutes. We worked through what I wanted to order and he agreed to put together a bespoke package. The wines arrived within 2 days. Absolutely brilliant service

15 de julho de 2026
Classificada 1 em 5 estrelas

Delivery to wrong address

I have no complaints about the wine, but sadly the delivery was to no 54 rather than no 58

13 de julho de 2026
logótipo da Averys Wine Merchants

Resposta da Averys Wine Merchants

I am so sorry your wines were delivered to the incorrect address. I can see you got in contact with us about this and a formal complaint has been raised with the carriers. I hope now that you have the wines you are enjoying them. Thanks, Vicki

Classificada 4 em 5 estrelas

If at first you don't succeed

If at first you don't succeed, try, try and try again. Delivery at the heart of this - in a rural area. Which means being prepared to find the location - unfortunately the first service not willing to even try. A new service, nagged by James Penson, got it to my door today, in time for me to chill some white for summer drinking.

16 de julho de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais