Avis Greece Opiniões 

ATTENZIONE, questa agenzia ci ha truffato per il noleggio di un’auto. Abbiamo prenotato attraverso il sito rentalcars una Mini Cooper per 182,22€ a cui abbiamo aggiunto 53,37€ per l’assicurazione tipo kasco per eventuali danni al veicolo con PAGAMENTO ANTICIPATO dell’intero importo.
Giunti all’aeroporto di Zante ci siamo recati allo sportello di Avis. Qui, l’impiegata di Avis ci comunicava che la macchina prenotata NON ESISTEVA e si trattava un errore del sito e che avrei dovuto pagare la somma di 417,46 euro di assicurazione extra OBBLIGATORIA se volevo prendere un'auto. Abbiamo provato a vedere se altre agenzie potevano noleggiare un'auto per le nostre vacanze, ma nessuna era disponibile.
Quindi siamo stati costretti ad accettare e ci è stata data una FIAT PANDA molto vecchia con 95.541km già percorsi e numerose ammaccature pagandola in totale più di 650 Euro (il noleggio medio per una Fiat panda eradi 120-140 euro per quei giorni).
Numerosi turisti hanno segnalato la stessa truffa mentre eravamo allo sportello

Rented a Mercedes Vito 9 seater from AVIS,
Got an Opel Vivaro from BUDGET.
On the AVIS website the Mercedes has a value 25% above the Opel on the BUDGET website…
For these guys it’s the same…
We really don’t share the same values of comfort, service and correct business.
I’ll never come back to AVIS (neither BUDGET), that’s clear !

Horrible experience. Rude people that mistreated me, charging 124 euro, more than the price of the rental for a week, for a supposed torned gum below the front mask. Something that is not possible to see during the check in. Notice that I had full protection, so supposedly they should not charge me, but strangely their policy was to take my money and then ask me to apply for a refund to a foreign company. Other than this ridiculous policy, the two women working there, Katerina and Angelika, are extremely rude. They speak and write horrible English, refuse to correct it on the documents when one makes them notice that it is incorrect, and tried to write that the mask of the car was cracked (a lie, I had to make pictures to protect the truth!), and finally asked to sign an accident report form in blank! All full of "malakia" and other insults in Greek that they think people do not understand. Really a place to avoid, if you do not want to be mistreated and scanned.

Not that bad experience, the let us keep the car for a small amount of money extra

Don´t rent from this place. Thessaloniki office is doing anything to charge you extra fees. They missinform, they will not answer on your e-mails or phonecalls. Worst experience with a rental-car company.

Go with another firm.

AVIS man said he will charge me 400 euro. He found an old car damage report paper inside the car, in which no damage was reported. He asked which report paper shall he take, the new or the old one. Nothing charged afterall, wanted only to scare me. Just complete i d i o t s and silly morons at AVIS. Never again!

Hi avis

I had rented an Audi A3 (Or simmular) In parga. When i arrived to the shop, they tried to give an Fiat tipo and told me it was simmular to the car i had rented?!? At the shop, they told me, that the two cars are very alike (i highly doubt that) and Think i payed for a german quality car and you tried to give me one which are Way cheaper!
I am really glad i didnt pay for the mercedes (or simmular)!!!
Your slogan is Avis - we try harder, but you really should try again!

Excelent and very helpful i liked it easy way to.make.money

Arrived at Athens airport and rented for 16 days the most expensive ride (Land Rover Discovery). Asked the agent if it is possible to leave a credit card for preauthorisation and to pay with a different debit card at the end, he said "Yes sir, of course!" with a smile. Brought the car back and got a bitter face saying "It's impossible, sorry..."
Sent email about the matter to customer support and didn't even get an answer.

Beware of them, tourists trap wrapped in a global brand.

Horrible ! Je n'ai jamais étais si mal reçu nul part... Aéroport de Corfou, Maria de son nom, ne décroche même pas un bonjour, nous fait passer un interrogatoire dont on se demande les raisons, et pour au final nous refuser la location d'une voiture et nous dire de partir... Heu j'ai pas compris pourquoi tant de haine. Discrimination ? Racisme ? Plus jamais avec Avis pour nous en tout cas!

I got charged approximately 100 euro extra after returning the car, still without knowing the reason.
I have tried several times to contact them by mail and phone without any luck. They told me two months ago that they will come as soon as possible back to me with a solution. It has been now 3 months from the rental.
It is definitely the worse experience with a rental company that I had so far.
Not recommended.

I rented in Thessaloniki Greece Feb 2020. All car hire in this place is cheap, I could have paid on average 20-25GBP in total for Mon-Friday in winter. I chose Avis thinking it would be a better quality car, and experience, for 50GBP. I was wrong.

On airport parking still required a minibus, so it was another advantage removed.

The Car had many scratches and chips and was about 4 years old. So it took a long time to add to your sheet of problems, wasting time and giving me a feeling of "I wonder if I recorded all scratches before I left" so as a customer you can't relax and enjoy the car hire. Although they say "we don't worry about those small things" half of the small items were marked on the condition report, and there are lots of bad reviews about scratch charges after hiring, so you want to add them.

After booking Avis website advised me on the thank you page I need to bring 2 utility bills, there were more requirements than a mortgage application or opening a bank account. I don't have two, due to how I rent, which turned out I don't need for my destination. So Avis wasted more of my time. They should better customize a transaction thank you pages based on each hire destination (easy to do with IT) to not waste customers time. Avis prices were double the price of all but Sixt and Hertz competitors, but I chose Avis as I thought the quality of their cars was higher, I was wrong.

Avis website and marketing all told me to install the app so I can even choose the available car, I could not, it just shows the booking. I was not given upgrade options or live car selection until I reached the airport, even when I checked the app on the day and on arrival, so don't bother with their app people.

No priority line for 'Avis Prefered'. It was no quicker, and there was no advantage. This is just a fancy term to get you signed up to their newsletter, and to make you think you have some privileges. You don't, at least in Greece.

The upgrade offer at the airport (despite low season) was much more expensive than if I selected that car online before I booked. I did not take it, as I remember looking at the Mercedes option for 90 GBP online, so I did not upgrade for 20+ euros per day.

Returning the car I was given no signoff paper to say everything is fine, no confident statement like "all good!" or even "no problem". Even now, as the customer, I continue to have a feeling of "is something going to come back to bit me". It's especially annoying as the pre-authorized my card with fuel surcharges etc... As a customer little is done to give confidence and to help us relax pre-rental, at the point of hire, or after the hire. Why not give the customer, all is good card or some document.

I suggest Avis HQ can work a lot of the customer experience, to apply phycology and soft touches that make us customers feel relaxed. You don't need more IT more tech, just some scripts or a "all is well" card to give customers. I don't think anyone in the company has put themselves in the customers' position. It would cost nothing but policy changes and staff training to transform a customers experience.

In summary, I can not see any benefit to select Avis over unknown car hire brands that would be an extra 5-minute minibus transfer compared to Avis. Since Avis Prefered Customers (which I am one) and Payless and Budget are all the same brand, and so the same line at the same desk, there is no advantage from selecting Avis, even if Payless Car Hire is 1 pound cheaper, choose that or any car hire. Avis prices were double the price of all but Sixt and Hertz competitors, but I chose Avis as I thought the quality of their cars was higher, I was wrong.

Your car hire is only as good as the person handing over and handing back the car. Ignore brands and reviews, go for the low price always, and get your own car hire excess insurance, but top tip.. get one that covers internal fabric damage, as many exclude it, and once I had shopping leak on the seats :(

Ordered a Mercedes A class at the airport in Ioannina and the sweet employee upgraded me to a Nissan Qashqai after hearing about a bad experience with another car company (rentalcars.com / greenmotion). The car worked wonderfully and I ended up having it almost a week. No issues and an overall flawless experience.

Excellent service from beginning of contract hire to return of the car. They exceed my expectations from the beginning in terms of cuatro service assistance being prompt with my requirements and even upgrading me on collection without raising the price of the deal locked at time of booking. The car was was very good and when I returned it I thought I had lost my passport at the airport when I suddenly received a call from the company saying they had fund my passport in between the car seats and promptly delivered it back to me at the airport. I thought they were very good at making sure the customer was fully satisfied.

Better than Sixt not a great endorsement and they aren't exactly hard to beat however these guys came through thanks

I forbindelse med ferie på Kreta, havde jeg hos Spies bestilt en udlejningsbil hos Avis. Den udleverede bil var en Suzuki Ignis, der havde kørt ca. 3.000 km. Det var en klasse større, end den bestilte, men det påvirkede ikke prisen. Jeg blev udelukkende mødt af venligt og imødekommende personale. Der var intet pres for at tegne ekstra forsikring. Ved udleveringerne blev bilen minutiøst gennemgået og et par minimale buler noteret, så dem var der ingen diskussion om ved tilbageleveringen.
Med min oplevelse, kan jeg kun give min varmeste anbefaling.

This is not only the worst company I have ever used but they are THIEVES. I recommend all the clients that used their credit cards to check them. I rent a car in Athens during the months of April and May. I checked my bank account few days ago and they charged a much higher rate. I couldn't believe it. Although I contact them few times not answer at all. They said they will contact me but they never did. I sent an email but no answer.
I am sure that this is a tactic they follow with the majority of clients. So never again with these thieves!!

Auto könnte etwas besser sein aber hat gut geklappt bei mir und das Personal am Flughafen war sehr freundlich!

Имеется негативный опыт общения с компаниями Budget и Avis в аэропорту Афин, в котором расположены офисы этих компаний.
Пред история:-заказал на сайте компании Budget авто "Мазда 2" через Rental-A-Cars. Почему в этих компаниях? Потому что в аэропорту Афин где можно арендовать авто других компаний нет. На сайте заказал аренду с полным возмещением(ОСАГО и КАСКО), но в офисе компании в порту впарили мне ещЁ одно (КАСКО) непосредственно от компании Budget ввиду моего плохого английского. Затем с меня сняли 208 евро депозит. Потом оказалось, что Мазды 2 нет, есть Хундай i20 с двиг. 1,2, эта машина полный отстой. Кстати перед мною с менеджером компании скандалили туристки из Франции. Тоже что-то не то им впарили. Затем через пять дней, неожиданно для меня возврат 208 евро мне на карту. Я не понял почему. Да забыл сказать, авто была с наклейкой компании Avis. Ну откатались свой отдых, поехали в аэропорт Афин, Сдали авто без замечаний, даже помыли её перед сдачей. Через полчаса оповещение на тел. Снято 208 евро, но уже в пользу компании Avis. Ну подумал сняли депозит, честно месяц ждал, возврата нет. Написал письмо в Rental-A-Car с просьбой прояснить ситуацию, затребовали кучу бумаг из банка. Предоставил, в итоге оказалось, что компания Avis сняли 208 евро на страховку (КАСКО), но уже от компании. Греческие жулики, пользуясь незнаниям английского впаривают ненужные доп .услуги. Кстати из пяти туристок из Франции, только одна более менее изъяснялась на английском. Арендовал авто в Германии, вообще никаких проблем с авто не было, дали Шкоду Рапид универсал с 6-ст. механикой, классная машина. Депозит вернули через неделю после сдачи авто. Я в немецком вообще ни в зуб ногой, кроме хенде хох. Никакое дополнительное страхование от компании не предлагали. А компания была Eurocars. Вывод: не берите авто в аэропорту Афин у вышеназванных компаний, так как пользуясь монополией впаривают клиентам что им выгодно.