Australian Wholesale Oils (AWO) Opiniões 2772

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have used a wide range of oils from this fabulous supplier, and each has been top-quality,, beautifully packaged and presented, and delivered promptly. But most of all, these oils are totally super... Ver mais

Classificada 5 em 5 estrelas

I have recently ordered ‘Lavender’ and the Australian Native Oil collection. Really impressed with the packaging, price and quality of the oils. Long lasting smell. I’ve previously bought Essential Oi... Ver mais

Classificada 5 em 5 estrelas

Always happy with the quality and price of oils from Australian Wholesale Oils. Having the option of organic oils is a bonus. It's also refreshing to receive a useful thank you gift instead of the swe... Ver mais

Classificada 5 em 5 estrelas

HER - a serene feminine blend, perfect on cooler evenings with its warmer yet gentle tones. I add a few drops to my diffuser for instant calming effect. Neatly sealed in its own container Very hap... Ver mais

Informações sobre a empresa

  1. Loja de artigos de aromaterapia

Escrito pela empresa

Australian Wholesale Oils Pty Ltd (AWO) is your friendly and helpful supplier for all your aromatherapy and natural DIY ingredients. Our aim is provide an exceptional customer experience by providing quality products, helpful education and a wide product range. So why not ditch your overpriced, internationally owned supplier who treat you like a number, rather than a partner - and give our Aussie owned and run business a go.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really fast delivery

Really fast delivery, website was easy to use, pricing was really good. Will be purchasing from them again without a doubt. Thanks guys.

15 de fevereiro de 2026
Classificada 5 em 5 estrelas

Highly recommended!

Absolutely wonderful customer service and a beautiful product. They were so kind and quick to respond to any questions I had, and my order arrived much faster than expected. You can really tell they care about their customers. I wouldn’t hesitate to recommend this company to anyone.

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have been buying my oils from AWO for…

I have been buying my oils from AWO for many years; the products and service are incredible. I highly recommend all of the products. I'm a loyal customer, would not buy anywhere else. And of course, 100% Australian is the added bonus!
Thank you once again AWO, well done.

17 de novembro de 2025
Classificada 5 em 5 estrelas

Impressive delivery time!

Ordered 5kg shea butter (to be send from the Eastern states of Australia to Perth) and it arrived in a week.
That impressed me because if you order from the other side of the country it usually takes two weeks and longer making me think that most companies send their goods by stagecoach.

Well done AWO team, you proved it can be done quicker. Thank You!

2 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered "Rhassoul Moroccan Clay" 5kg…

I ordered "Rhassoul Moroccan Clay" 5kg for $150. When I started using it there was strong kerosene oil smell instead of normal earthy smell. I contacted Customer Support and they asked me to provide batch number mentioned on the parcel/delivery box. Usually we don't keep the parcel box as we throw it upon receiving the delivery. AWO replied they cann't check for the product without that information. It means Customer need to have that parcel box saved or keep the details but no where this has been mentioned or suggested. Also take a note about AWO cancellations policy, product must be returned unopened, unused, undamaged and in their original packing. In a way, there is no return and no support :)

24 de setembro de 2025
Opinião espontânea
logótipo da Australian Wholesale Oils (AWO)

Resposta da Australian Wholesale Oils (AWO)

Hi Amit, thanks for your review.
We are sorry to hear that you have not been satisfied with the result of our investigation into the aroma of the Rhassoul Moroccan Clay purchased. In an effort to reduce plastic, we have made a conscious effort to pack our raw ingredients in recyclable boxes with a plastic bag of the sealed ingredient inside.
On the outside of the box is affixed the product label that includes details of the product name and corresponding batch number. Whilst we were unable to assess what batch number you received, we completed an investigation on the previous three batches we have stock. All three batches were confirmed to be within the specifications outlines in the Certificate of Analysis. As a natural product, there can be variations in colour and aroma between batch numbers / suppliers.
As mentioned above, our returns policy states the product does need to be returned, unopened, unused and undamaged in the original packaging.
We do suggest opening the bag for a short period of time to allow the natural aroma to settle.
We appreciate you're understanding.
Kind Regards, AWO Team

Classificada 5 em 5 estrelas

Happy customer

AWO has the particular (unusual) oil we were needing and shipped it without delay. The product is both high quality and beautiful and we are very happy to have discovered this company. Many thanks.

17 de setembro de 2025
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Products are very good. Packaging good. The Jojoba oil is excellent on my hair and I use the Kunzea on my feet. I massage it into my soles of my feet wear socks and sleep.

18 de agosto de 2025

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais