Baby Boutique UK Opiniões 

I had not heard from them since ordering a baby cot. Admittedly it hadn't been long but they seemed to only worry about delivering the product once I called them. It went downhill from there as I was told there was no option besides a "pallet delivery", whereby the entire package is dumped in front of the building, even if that means leaving it on the pavement (£100 extra fee to boot if you're not in at that particular moment). On the day, the delivery driver wanted to leave the full multi-box package there, wrapped in plastic and on the pallet! I refused for him to leave before taken the pallet with him, but first had to unpack the whole thing under pouring rain... I only got a weak apology when calling the store.

Items took over one week longer for delivery than website states. Had to chase up as no contact from company. Purchased nursery furniture 4 piece set. 3 out of 4 Items arrived damaged. Refused to replace 2 items. The other item was replaced with an equally as faulty item. Draw misaligned and wonky. Took over a month to get this second faulty item so at this point I have given up. Found customer service to be poor. Waiting a week for replies to emails, waiting over a week for collection of faulty items. Generic, unhelpful replies. Really disappointed with the service received and quality of products. I do not recommend o baby products or this company.

I ordered a footmuff on Tuesday the 17th of January using the royal mail 48 hr guaranteed delivery, never recd a confirmation order has to chase for this, called today as no dispatch email, first of all told royal mail 48 hr means nothing at the minute due to strike action - well why sell it then!!!!!!! then told oh we will have to cancel this order as not in stock. going to paris on tuesday really needed this item and now i have no chance of getting it - unless i called would they have even cancelled the order and refunded me! Useless and terrible service!

I’ve emailed twice and phoned to see where my delivery is. It was meant to come 4 days ago (still not here) no one has bothered to reply to my emails. The man I spoke to took my name and said he would call me back later that day to find out where it is. Needless to say 3 days later and he still hasn’t let me know. I payed for the 24hr thing and I don’t even know if they’re going to send it!

great shop and can pay on clarna thumbs up