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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hello! The shipment was very Quick. It was easy to follow the advancement of the ship. Futhermore, the quality of the jewels are very satisfying. Thanks!

Classificada 1 em 5 estrelas

The WORST klantenservice ever. Ik had een bestelling geplaatst op 23 december, tot de dag van vandaag geen juweeltjes noch mijn geld terug. Het pakketje zou 3 keer 'zoek' geraakt zijn, 3 keer met vol... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought two different models of earrings and even if the shipment took some time I have to say that my experience was great. The packaging was excellent: every single piece was packed separately from... Ver mais

Classificada 3 em 5 estrelas

Ich habe zwei Ringe bestellt und habe direkt die Möglichkeit zur Sendungsverfolgung erhalten. Hierbei habe ich festgestellt, dass diese aus China kommt, was mich etwas skeptisch gestimmt hat, da die W... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Premium 18K Jewellery


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great products!Tarnish free always for me

Great products!! Have many pieces of Bailey Amsterdams from rings to necklaces. I wear them in the sea they have never tarnishes and look as bright as the day I bought them. I had a problem with one of the stones falling from my bracelet a new replacement was put in the post the very next day Amazing company !!

26 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A truly beautiful and unique shop

A truly beautiful and unique shop! The customer service is a 10/10, very kind and I was able to communicate directly with the team. I can definitely recommend this shop 😊 greetings from Germany ☀️

19 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Αbsolutely beautiful

The necklace I purchased was absolutely beautiful — very well-crafted, high-quality, and with a unique, creative design. I’m really happy with my purchase!

7 de novembro de 2025
Opinião espontânea

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 5 em 5 estrelas

I absolutely love this jewelry

I absolutely love this jewelry! The quality is amazing. I never take my rings off, even when washing my hands, and they haven’t tarnished or changed color at all. I once had a small issue, and the customer service was super quick and helpful. Totally recommend this brand!

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

feeling cute and myself again

I've been traveling for over a year now and have been wanting waterproof earrings forever! So happy with my purchase, and it really makes a difference wearing accessories every day.

29 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Earrings with defect

I got my earrings with"diamonds"not nice after wearing few times and after my reclamation they will be changed to new ones. Very good comunication and fast reaction.

4 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely Jewellery that doesn’t tarnish

I ordered multiple necklaces and rings. The quality is lovely. I’ve had them for a few months now; I don’t take the rings off to wash my hands and so far they have not been tarnished whatsoever. Still shiny. No loose stones. Will definitely be buying again if they have a new collection.

12 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast shipping, loving forever

I ordered almost all of my jewlery from bailey amsterdam and wear it every day! I love that the shipping is fast and i always know where my order is!
I work in the gastronomy but I still wear my rings every day but not once have my fingers been green! And if still one of the pears fall of because they go through a lot, the "broken piece" is getting replaced immediately!

10 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Cute, long-lasting, stylish collection

Their jewelry has yet to tarnish or lose its luster. I've bought three rings and a necklace from their website and love each piece! They've become a staple with my wardrobe and recommend their collection. The shipping has never been an issue either and I never have to wait longer than my expected delivery date.

23 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely disappointed

Extremely disappointed! Terrible quality, took 2 weeks to arrive in the Hague. One ring was missing a stone. So clearly they are lying. I will return and want my money back as their real value is 10 eur ring, not 50/70. Don't buy it!!

4 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Leider kann mach nicht weniger als 1 Stern geben

Leider kann mach nicht weniger als einen Stern geben. Der Schmuck, wenn man diesen überhaupt so nennen kann, kommt direkt aus China in der gleichen Verpackung wie die von aliexpress. Stellen sich quer bei retour. Habe das bei Paypal direkt gemeldet. Hier bei handelt es sich um arglistige Täuschung. Meldet das alle der Verbraucherzentrale!!!!!!

Ich habe Beweise bzw Fotos dass die gleichen Artikel bei Aliexpress und anderen Anbietern unter anderem Namen verkauft werden. Benutzt Gemini. Da ist nichts handmade

2 de setembro de 2025
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Our jewelry is handmade and unique with each other. We regularly share the creation process on our social media channels to give our customers transparency about how and where our items are made. We are sorry to hear that the items did not meet your expectations. If you prefer, you can return the products to us for a refund.

Classificada 5 em 5 estrelas

Amazing pieces

Amazing pieces! Fast delivery. Were quick and responsive when I received an incomplete order. Definitely recommend.

24 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Low Quality Jewellery

The quality of the jewellery sent is terrible. Extremely light weight and feels brittle. The photos make them look premium but when held or worn it's pretty clear they are not at all. Too embarrassed to give the jewellery as a gift, I asked for a refund but was told that because I bought them as sale items I could not get a refund. They offered for me to keep the items and request "swaps" i.e. select 2 more items out of their catalogue. Honestly if they can afford to keep sending these products without requesting the old items back, then it only proves my point about quality. Don't buy.

29 de agosto de 2025
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Winnie,

We’re sorry to hear that you were disappointed with your order. At Bailey Amsterdam we aim to provide jewellery that is both stylish and durable, and we regret that this wasn’t your experience.

Regarding sale items: as stated in our policy, these are non-refundable, but we always want our customers to feel happy with their purchase. That’s why we offered you the option to choose alternative items free of charge. Many of our customers appreciate this solution, but we understand it wasn’t what you were hoping for.

We value your feedback and will share it with our team to continue improving. If you’d like, please reach out again via [support email] so we can personally assist you further.

Kind regards,
Bailey Amsterdam

Classificada 5 em 5 estrelas

My initial package got lost in shipment…

My initial package got lost in shipment - and when I told customer service they sent me a new package, were nothing but friendly and customer oriented and made sure I was informed every step of the way! And the rings I bought are so nice!!!

28 de agosto de 2025
Opinião espontânea

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