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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hello! The shipment was very Quick. It was easy to follow the advancement of the ship. Futhermore, the quality of the jewels are very satisfying. Thanks!

Classificada 1 em 5 estrelas

The WORST klantenservice ever. Ik had een bestelling geplaatst op 23 december, tot de dag van vandaag geen juweeltjes noch mijn geld terug. Het pakketje zou 3 keer 'zoek' geraakt zijn, 3 keer met vol... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought two different models of earrings and even if the shipment took some time I have to say that my experience was great. The packaging was excellent: every single piece was packed separately from... Ver mais

Classificada 3 em 5 estrelas

Ich habe zwei Ringe bestellt und habe direkt die Möglichkeit zur Sendungsverfolgung erhalten. Hierbei habe ich festgestellt, dass diese aus China kommt, was mich etwas skeptisch gestimmt hat, da die W... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Premium 18K Jewellery


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

The rings are beautiful and shipped…

The rings are beautiful and shipped quickly. I did have a stone fall out of my ring within less than a month… but after contacting customer service, they are replacing it. Overall, very happy with my purchase.

8 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

extremely deceived

I am extremely deceived with the quality of their products. The packaging and finishes resemble too much to those from ali express and this gives me the strong feeling that I paid the extra money for 2 poor cotton sachets and aggressive marketing built on lies like premium 18K Gold Plating, Stainless Steel and lifetime warranty. There is no label on the products and at this moment, I have no guarantee that they are not harmful. At this point we might as well order directly from ali/shein and pay the fair price for the quality...

29 de julho de 2025
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Dear, I am really sorry to hear that our jewelry did not match your expectation. We work hard to maintain transparency in our product descriptions and ensure the highest quality standards in all our items. However, I fully understand that the products may not have met your expectations in terms of look or feel. You may always return them, and we will refund you.

Classificada 1 em 5 estrelas

Total rip off

Total rip off. I suggest you don’t order. Had ordered a necklace thinking it will be from within Europe and a good looking piece of jewelry considering the price tag, only to be sent a cheap looking necklace in a white small package with Chinese writing on it, so this definitely DID NOT COME FROM EUROPE as one would think. Necklace is cheap looking and gets tangled for nothing(i have to remove it multiple times to try and untangle it but it is completely useless). Would not recommend.

5 de maio de 2025
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Dear, we ship from one of our warehouses based in Europe/Asia depending on your location and our current stock at the moment. We made sure that the product is in good condition before shipping. Unfortunately, we can't control circumstances during transit. For the damaged item received, we offer replacement directly as part of the lifetime warranty.

Classificada 1 em 5 estrelas

Voel me zo opgelicht

Precies dezelfde sieraden voor een paar euro op de bekende sites! Wat voel ik me opgelicht! Ruim 270,- uitgegeven aan mooie sieraden die ik voor 10,- ergens anders ook kon kopen. Mooie Parken sites, ik trap er niet meer in!

2 de julho de 2025
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi, thank you for your feedback. We’re sorry to hear you feel this way. While similar styles may exist online, our pricing reflects the quality, waterproof durability, and attention to detail we offer with each piece. We also take great care in our customer service and overall brand experience. We appreciate your input and take your opinion seriously.

Classificada 1 em 5 estrelas

Total scam

Total scam, you should pass. It's clearly cheap jewelery that they sell for 7 times the price. The quality feels very off, and it's more yellow than it's gold.
I will for sure not wear these very long before it needs to be put away... a disappointment.

12 de julho de 2025
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Dear, I am really sorry to hear that our jewelry did not match your expectation. We work hard to maintain transparency in our product descriptions and ensure the highest quality standards in all our items. However, I fully understand that the products may not have met your expectations in terms of look or feel. If you are not satisfied with your jewelry, you can always return them, we will refund you after we received the jewelry in original conditions.

Classificada 1 em 5 estrelas

Cuidado si eres de España

Desgraciadamente después de dos intentos nunca me llegó el pedido, no se hicieron cargo de los gastos. Según ellos me lo intentaron enviar una segunda vez pero la agencia de envíos que tienen en España me dijeron que mi dirección no existía, y no es que viva precisamente en mitad de la nada. Ellos me dijeron que no podían hacerse cargo así que simplemente perdí el dinero.

16 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I had a issue with one of the items in my order, but the customer service team was incredibly kind and responsive. They handled everything quickly and arranged a replacement without any hassle. I’m really happy with both the quality of the products and the excellent support. Thank you for the great service!

20 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible drop shipping experience

Terrible drop shipping experience. Receiving your order takes forever. Absolute rip off. Misleading as the company name " suggests" operating from within Europe at least. No customer service whatsoever.

13 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Schlechte Qualität direkt aus China

Habe mich schon über die lange Versandzeit (2 Wochen) gewundert und extra nochmal nachgeschaut, ob das wirklich aus Holland kommt. Über den Tracking Link war das auch nicht nachzuvollziehen. Antwort ist nein. Leider kommt es direkt aus China in einer recht schlechten Qualität und billiger Verpackung als hätte ich auf Temu bestellt. Wirklich enttäuschend und auch absurd ein Europäisches Unternehmen zu fingieren, damit man die Sachen teurer verkaufen kann.

18 de junho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Ordered 2 rings that were advertised as…

Ordered 2 rings that were advertised as adjustable. Neither rings can be adjusted. It is not cost effective for me to return, seeing as they were dispatched from China, when I thought I was buying from a European retailer.

6 de junho de 2025
Opinião espontânea

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