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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hello! The shipment was very Quick. It was easy to follow the advancement of the ship. Futhermore, the quality of the jewels are very satisfying. Thanks!

Classificada 1 em 5 estrelas

The WORST klantenservice ever. Ik had een bestelling geplaatst op 23 december, tot de dag van vandaag geen juweeltjes noch mijn geld terug. Het pakketje zou 3 keer 'zoek' geraakt zijn, 3 keer met vol... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought two different models of earrings and even if the shipment took some time I have to say that my experience was great. The packaging was excellent: every single piece was packed separately from... Ver mais

Classificada 3 em 5 estrelas

Ich habe zwei Ringe bestellt und habe direkt die Möglichkeit zur Sendungsverfolgung erhalten. Hierbei habe ich festgestellt, dass diese aus China kommt, was mich etwas skeptisch gestimmt hat, da die W... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Premium 18K Jewellery


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Fup firma hold jer væk

Jeg så en reklame på Facebook og “fik et godt tilbud” om at købe 2 smykker (en ring og et par øreringe) til halv pris ca. 350 kr.
Efter lidt tid fik jeg en sms at der var en pakke fra en kinesisk webshop.
Tænkte det var min søn som havde bestilt noget - men det var mine smykker som lå i nogle små plastic poser og i lagt kuverten var en “Bailey Amsterdam” lille hvid smykke pose.
Min søn slog derefter op på portalen og fandt ud af at de smykker jeg havde købt kostede fra 25- Max 50 kr. stykket !
Jeg følte mig snydt og ville returnere varen men tænk sig:
Så stod der at de ikke tog “udsalgsvarer” retur.
Problemet er bare at ALT på deres side er “udsalg”.
Så jeg måtte beholde mine “blik” smykker som jeg havde betalt overpris for “på såkaldt tilbud” så er på INGEN måde tilfreds med dette FUP firma.
Kan kun anbefale alle at holde sig LANGT væk.

22 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service

I ordered a ring and a bracelet from Bailey Amsterdam. I’m really happy with how they look (both so pretty!). So much so that I’ve ordered more pieces since! The quality is good; after a month though the stone fell out of one of my rings. I emailed Bailey Amsterdam customer service and they replied the same day stating they were sending a replacement ring. I received the replacement order email confirmation immediately after they sent the reply. Their customer service is outstanding, I wasn’t expecting a reply or resolution that quickly. I’m a very happy fan of Bailey Amsterdam!

3 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don't be fooled!

After losing a parcel and contacting the delivery company, I discovered that Bailey A.'s goods had come from Ali Express. You only have to do a little research to realise that the same products are sold on Ali Express for ridiculously low prices.
It was my last order.

29 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Never received my order

Cannot say anything about the products’ quality, as I never received my order. When contacting the company, I was told that I never picked it up from the parcel shop, but I never received a message about the package being ready to be picked up.
After writing back and forth, I now have no order and spent my money on nothing. Never receive a refund. Do not order anything from there.

8 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great services

Beautiful products and great services. Always promptly answer when a delivery issue needs to be resolved: delayed shipping or damaged order.
Thank you!

20 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Everything is fake

Everything is fake, from the beginning to the end, including the fake delivery mail..
don’t buy anything! I lost £34, you do not lose

19 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

China Ware maßlos überteuert

Es handelt sich um günstige China-Produkte mit sehr sehr schlechter Qualität. Kundenservice verweigert eine Rücksendung, weil ich diesen vor Ablauf der Frist nur über Paypal und nicht per Mail kontaktiert habe. Bestellt wo anders!!

11 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Get yourself the very same items from…

Bailey sells Chinese imports. My order arrived in a flimsy little padded parcel, and under my address label was a Chinese one. No wonder it took over two weeks to arrive. I too fell for the fancy advertising, and thought I got a great deal on their half price sale. The order came to nearly £200 and the sizing was very small (only three sizes available from 6 - 8). I decided to return the whole lot, but then the order got stuck at the customs in Netherlands with a Customs Fees charge of EUR36.I also paid for the return postage, which wasn't cheap - Bailey does not offer free returns like so many other jewellery brands of this sort. Whilst I got a full refund eventually, it is very costly to try to return, OR exchange any items. My postage fees were not refunded, so was essentially out of pocket for about £16.

30 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I feel so dumb for falling for this scam

The dissapointment started by tracking this order and realising it came from... China.

I was afraid to pick up my parcel.
All bad reviews from Truspilot are unfortunately true: this is cheap jewellery sold for too much money...

I learned my lesson and please don't be like me, don't buy from this 'shop'.

29 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Bonjour nous essayons de les joindre…

Bonjour nous essayons de les joindre pour une commande passée ( bijoux défectueux) renvoyer une première fois et malheureusement échange fait et même problème. Au départ un remboursement proposé et puis changement de programme plus possible de l’avoir juste échange . Déjà 2 fois le même problème !!!! Alors choisir autre chose sauf que déjà beaucoup d’autres produits de chez eux et le reste ne plaît pas. Contacté plusieurs fois et plus de réponses silence radio. Et évidemment payement réclamé par Klarna qui eux nous disent qu’ils ne savent rien faire !!! Donc pas sérieux du tout. Et vu les problèmes bijou de très mauvaise qualité. Si quelqu’un sait me trouver une solution je suis preneuse

31 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Do not order!

Do not order!! Never received my package, send an e-mail to customer service. They told me to contact the delivery service, delivery service does not respond. Lost my money and have no items....

2 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

"Excellent Service and Quality Products!

I can say that my shopping experience at Bailey Amsterdam was very good. What surprised me the most was their excellent customer service. I had an issue with the shipping, and Bailey Amsterdam immediately resolved my problem, followed up with me, and always listened. When the products I ordered arrived, I really liked them; the quality is good, and the design is as well. I would definitely buy from them again.

22 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Better than expected!

I received the 2 bangles I ordered from Bailey Amsterdam and I'm really surprised with the quality. The bangles are really sturdy but you can still adjust them to better fit your arms which was a nice surprise. The colour is more of a yellow gold which I personally prefer and match my actual gold rings and they look expensive.
The only downside is that delivery is painfully slow - it took nearly a month to get them delivered to England. Other than that I love them and I believe it was a good investment.

23 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Do not order / fake tracking

Do not buy this. No real tracking available, no response from customer service, this is a scam. No refund possible.

17 de outubro de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Anne!

We always respond to emails. Please check your spam folder for our emails. Also, you can track your package on our website using your tracking code, but this may also be sent in your spam folder!

Bailey

Classificada 5 em 5 estrelas

Great service

Great service! I ordered a ring with 2 stones, and one stone fell out pretty quickly. I contacted Bailey, and they immediately sent me a new one. I was super happy with it. Then, another stone fell out. I emailed Bailey again about this issue, and they told me I could choose something else instead of the ring. Really fantastic service! Very nice! And of course, also beautiful jewelry.

16 de outubro de 2024
Opinião espontânea

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