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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hello! The shipment was very Quick. It was easy to follow the advancement of the ship. Futhermore, the quality of the jewels are very satisfying. Thanks!

Classificada 1 em 5 estrelas

The WORST klantenservice ever. Ik had een bestelling geplaatst op 23 december, tot de dag van vandaag geen juweeltjes noch mijn geld terug. Het pakketje zou 3 keer 'zoek' geraakt zijn, 3 keer met vol... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought two different models of earrings and even if the shipment took some time I have to say that my experience was great. The packaging was excellent: every single piece was packed separately from... Ver mais

Classificada 3 em 5 estrelas

Ich habe zwei Ringe bestellt und habe direkt die Möglichkeit zur Sendungsverfolgung erhalten. Hierbei habe ich festgestellt, dass diese aus China kommt, was mich etwas skeptisch gestimmt hat, da die W... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Premium 18K Jewellery


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

208 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Wow the quality is so bad

Wow the quality is so bad. I’m almost certain it is just gold placed plastic. Also it’s not coming from Amsterdam. 40 euros for a plastic dropship ring. I hate yall

3 de outubro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

The jewelrys are quite okay

The jewelrys are quite okay, but I wish they would not fool the people with the pictures, the pictures are not accurate.

1 de outubro de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Romi,

Thank you for your honest review! We try to advertise our products as accurate as possible, however the lightning may cause some difference in color. If you could share your experience with us, we could try to improve this.

Bailey

Classificada 5 em 5 estrelas

Very satisfied

The items are really beautiful but the most important is that their customer service is really good, helpful and they always respond quickly

25 de setembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Looks good but broke quickly

Average quality but does look nice on.
Necklace clasp snapped after a few days of wear though, wouldn’t buy again.
Ships from Asia, not as good as it looks on their website. Didn’t bother contacting them about it, not worth the hassle

25 de setembro de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Caity,

Thanks for your review. We do have a lifetime warranty on our products for cases like this! You can reach out to our customer service with pictures of the broken item and we will send you a free replacement. We do ship from different warehouses around the world depending on your location.

Bailey

Classificada 5 em 5 estrelas

The Celestia ring that I ordered

The Celestia ring that I ordered, is one of the most beautiful rings I now have, and I have many! The Serene ring is very pretty too. The order arrived quite fast. I’m indeed very happy with the store and the jewellery. Congrats Bailey Amsterdam! 👏🏼👏🏼👏🏼

22 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Atención al cliente muy eficaz

Tienen un servicio de atención al cliente magnífico. Compré un collar y hubo un problema con la empresa de mensajería, les expliqué el problema y me atendieron para poder solucionarlo desde el primer momento, fueron muy rápidos y amables. Ya tengo el collar y es precioso! Muy contenta con esta tienda, repetiré seguro.

21 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with products quality and…

Very happy with products quality and company customer service support. I received everything as described in their site . I gave them a five first because the products are fantastic and secondly the assistance and interest shown by their customer services department when I informed them of a small problem I had with local currier company on the delivery dates.

12 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love them

Products are beautiful and customer service is great. Recommended :)

4 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

In Love!

I am absolutely in love with my jewelry! Customer service is excellent! I had an issue with an order , and it was resolved quickly! Unique statement pieces, and they don’t tarnish! One happy customer, ordering for life!

2 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent experience!
They solved my problem immediatly.
The rings are amazing.
I'm do grateful

26 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Grosse arnaque !!

Au lieu d être livrée j ai reçu un message me disant que l adresse de livraison était erronée, ce qui est faux. Et que c est à moi à joindre le transporteur ! Après des recherches sur le net celui ci, au nom bien chinois (un truc du genre caniniao) n a pas de numéro de telephone. J ai envoyé un message sur messenger à Bailey Amsterdam il y a plus d une semaine et j ai eu zéro réponse ! Je crois que je me suis faite arnaquer de 49 euro. Ne commandez pas !!

9 de agosto de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Ka Rine.

We sincerely apologize for your experience. Please keep in mind we only ship the products to you, but do not have any control over the shipping company. If the products are returned, we will ship a new package to you for free. Please contact us via info@bailey-amsterdam.com. (keep in mind, the reply may end up in your spam folder)

Kind regards,

Bailey

Classificada 5 em 5 estrelas

I have ordered several earrings and…

I have ordered several earrings and they really look great. They are very well done, super pretty hypoallergenic and waterproof.

Bailey Amsterdam is also great in support. I had some issue with one earing and they we very fast in respond and solve issue immediately. ;)

I highly recommend the brand.

30 de julho de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Meteja,


Thank you for your review! We hope you enjoy your jewellery.


Kind regards,

Team Bailey

Classificada 4 em 5 estrelas

Great!

Everything went well, I just got a little confused when I didn’t get an email from a local delivery company about delivering my package.

6 de agosto de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hello Lea,


Thank you for your review! The tracking code can be a little confusing sometimes and we are here to help if you have any more questions. Hope you enjoy your order:)


Kind regards,

Team Bailey

Classificada 1 em 5 estrelas

I ordered a necklace from them

I ordered a necklace from them. First I received it from China .. it was so small it’s made for a child and the quality is awful. They have no return policy except that you have to send it back and pay for the return. I’m in Canada and returning it to the Netherlands will cost as much a the item. I asked for a return postage and they refused. I want a full refund but they refused. Such scammers DO NOT BUY FROM THEM
I think some items must come from the Netherlands that’s why some reviews are good and others come from China

31 de julho de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Lucy,


Thank you for your review! We are always trying to improve our service and products. You can find the return policy on our website: https://bailey-amsterdam.com/pages/shipping-returns

The customer is responsible for the shipping cost of a return, however we of course refund the full amount of the order.

We ship for free to all our customers worldwide. Based on your location and our stock at that moment, products will be shipped from one of our warehouses worldwide (Europa/Asia).


Kind regards,

Team Bailey

Classificada 1 em 5 estrelas

Super bad service!

Super bad service!! And didn't recieve my order from them.. just cheating people to pay money for something they don't get.

5 de agosto de 2024
Opinião espontânea
logótipo da Bailey Amsterdam

Resposta da Bailey Amsterdam

Hi Maria,


Please contact our customer service at info@bailey-amsterdam.com to solve your issue. If your package has been lost, we ship a new package for free.


Kind regards,

Team Bailey

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