I was able to set up an online consultation in 20 minutes, which was really amazing. I had prescriptions from my home country and uploaded them to the system when asked. However, after the consultatio... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The doctor was brilliant, she was very quick to respond and I could get an appointment in 30 minutes. She listened to my concerns and advices both things I could do to support healing as well as a com... Ver mais
Wonderful service. Awesome doctor, that listens and is very patient and asks all the right questions. Everything was covered from the getgo and even had my medications delivered to my villas. Thank yo... Ver mais
Researched medical online advisory services. BaliDoc got good reviews. Booked free 20 min appointment slot. Pre-consult questionnaire was quick and straitforward. Invite sent plus handy reminders on... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Company Description Balidoc.com is Bali’s leading digital healthcare platform, founded in 2023 to provide reliable medical services for tourists, expats, and digital nomads. Our mission is simple: to make healthcare in Bali safe, accessible, and stress-free. Whether you need a doctor consultation, prescription, medical certificate, or referral to trusted local providers, Balidoc.com connects you instantly with qualified professionals. By combining modern telemedicine with the rich tradition of Balinese care, we ensure every patient receives fast, convenient, and culturally sensitive medical support. Our partnerships with Bali’s best clinics, hospitals, and pharmacies guarantee that you get quality healthcare whenever you need it. What Makes Us Unique Balidoc.com stands out as the only platform in Bali designed specifically for international visitors and long-term residents. We bring together advanced technology and local expertise to deliver accurate diagnoses, ethical care, and transparent pricing. Our values—trust, professionalism, and patient-first service—are at the heart of everything we do. With Balidoc.com, you don’t just get medical help—you gain peace of mind, knowing that high-quality healthcare is only a click away, wherever you are in Bali.
Informações de contacto
Estados Unidos da América
- balidoc.com
4,7
Excelente
121 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Smooth experience with Balidoc
Smooth journey through the Balidoc system. Easy to make an appointment, great video conversation with Dr Bintang who listened and to what my problem was and was enthusiastic for the approach we discussed. Prescription arrived in a good timeframe. Only issue was I had problems with the payment system but rapidly resolved by chatting (WhatsApp) with BaliDoc. Would recommend the service for its convenience, thorough assessment and attentiveness.
3 de junho de 2025
Opinião espontânea
Resposta da Balidoc
Dear C.A.,
Thank you for your thoughtful feedback! We're so pleased to hear your experience was smooth and that Dr. Bintang was attentive and thorough. We appreciate you pointing out the small payment step-it's something we're actively improving. Your recommendation means a lot!
Best wishes,
The BaliDoc Team
Crystal clear explanation
Crystal clear explanation . Meeting started promptly on time . Can recommend .
2 de junho de 2025
Opinião espontânea
Resposta da Balidoc
Hi Werner,
Thank you for your brief yet impactful review! We're happy everything was clear and punctual during your consultation. It's our pleasure to support travelers with quality healthcare whenever and wherever needed.
Kind regards,
The BaliDoc Team
Efficient
Efficient. No nonsense. Got my ear drop Rx in 10 minutes. $us 40 or about 700k rp. I thought the price is a high for Indonesia given that a 60m massage is 160k rp. Not bad for American pricing and the service is great so I'm happy
23 de maio de 2025
Opinião espontânea
Resposta da Balidoc
Hi Nam,
We really appreciate your honest and practical review! Getting quick help-especially at fair pricing-is one of our top priorities. We're happy to know you were pleased with the efficiency and value. Thanks again for choosing us!
Best,
The BaliDoc Team
Medecin très agréable
Medecin très agréable, consultation rapide.
Attention, certaines pharmacies refusent ces prescriptions. mais j'ai pu recontacter le médecin sans souci pour avoir la bonne ordonnance et aller dans une pharmacie partenaire a Ubud.
21 de maio de 2025
Opinião espontânea
Resposta da Balidoc
Hi Marie-Laure,
Thank you kindly for your review. We're glad we could assist you with your prescription and guide you to a partner pharmacy in Ubud. If you need us again, we're just one message away.
Best wishes,
The BaliDoc Team
Very convenient and user friendly.
Very convenient and user friendly.
I needed a renewal of my prescription and was unable to go to a doctors surgery.
The Online Free Consultation with a Doctor (sorry forgot his name) was very professional and spoke very good English.
Definitely will recommend to my family and friends to use when needed.
21 de maio de 2025
Opinião espontânea
Resposta da Balidoc
Dear Paula,
Thank you for the lovely feedback. We're so pleased our online consultation could support you when visiting a clinic wasn't an option. The doctor who assisted you was genuinely touched by your kind words-we've passed them on, and it made his day! We're grateful for your trust and your willingness to recommend us to family and friends.
Warm regards,
The BaliDoc Team
Resposta da Balidoc
Thank you for updating your review. We're pleased that our professional approach helped ensure a positive experience in the end. At BaliDoc, we're committed to delivering reliable and respectful healthcare for all our international visitors. Your feedback means a lot and helps us continue improving.
Kind regards, Team BaliDoc
Huge upcharge on the medication
These doctors way, way, way overcharge for prescription medications. They wanted USD 300 for a 1 mg pen of Ozempic. My current doctor was unavailable, and I am leaving for a trip. The price for Ozempic on Bali Island is around 2.5 to 3 mill ($150-$190) per pen. I mentioned the correct price to the doctor, and she told me the price has increased since last week. I left the consultation without the meds and sourced it elsewhere for the normal price. I would be very careful using this service. The prices seem inflated.
12 de maio de 2025
Opinião espontânea
Resposta da Balidoc
Hi Sabina,
Thank you for taking the time to share your feedback. We’re really sorry to hear that you were disappointed — we completely understand how important clear communication and pricing are.
Our doctor mentioned that the consultation was unfortunately cut short, as you exited the session before it was finished. Because of that, there wasn’t enough time to go over all the available options — including the possibility to receive just a prescription, so you could source the medication yourself if you preferred.
Just to clarify, the USD 300 you mentioned isn’t just for the Ozempic pen. It includes the full service: medical consultation, prescription, sourcing of authentic medication, delivery to your location, and continued medical support — all designed to provide peace of mind and convenience for those managing their health while abroad.
We’re genuinely sorry to hear that our pricing wasn’t within your budget. Our team is dedicated to offering high-quality care and professional service, and our prices reflect the value and expertise we provide.
We genuinely appreciate your feedback — it helps us improve and communicate our services more clearly. If you’d like to talk more or have any further concerns, we’re always here for you. Feel free to reach out by email at support@balidoc.com or message us directly via our website.
Wishing you all the best,
The BaliDoc Team
Professional
Professional, patient, kind and extremely knowledgeable. Thank you so much.
7 de maio de 2025
Opinião espontânea
Resposta da Balidoc
Hi there,
Thank you so much for the lovely feedback. We’re truly grateful for your kind words — it means a lot to know that you felt supported and well cared for. Our team is here to help with patience, kindness, and expert advice, always.
Wishing you continued good health,
The BaliDoc Team
Very efficient and professional
Very efficient and professional. Highly recommend
1 de maio de 2025
Opinião espontânea
Resposta da Balidoc
Hi there,
Thank you so much for your kind words! We’re really happy to hear you found our service efficient and professional — that’s exactly what we strive for. Your recommendation means a lot to us!
Wishing you all the best,
The BaliDoc Team
Fantastic service!
Fantastic service!
Though it was too good to be true, or wasn’t legit, but so glad I used Bali doc!
I had impetigo on my face whilst in Bali and I had been to the chemist and medical centres numerous times and they couldn’t give me an antibiotic cream.
I had a free consultation with Bali doc whilst at dinner, by the time I got back to my hotel my prescription had arrived by go jek, or I also had the option to get my prescription by email and get myself.
Cost me around $120 aud in total. The prescription by email service was cheaper.
The doctor spoke perfect English and was very helpful.
I paid through PayPal and had easy communication by email.
My face feels better already.
Would 100% use again and highly recommend!
24 de abril de 2025
Opinião espontânea
Resposta da Balidoc
Hi there,
Thank you so much for the amazing review — it truly made our day! We’re so happy we could help you get the right treatment quickly, especially after you'd already been through several stops without success.
The idea that you squeezed in a doctor’s visit between the main course and dessert honestly made us smile — that’s exactly what we aim for: care that’s so easy and seamless, it fits right into your day, even on holiday.
We’re glad you found the process smooth, the communication easy, and the doctor helpful. Wishing you a full recovery, and we’re always here if you ever need us again. Enjoy the rest of your time in Bali! 🌴
Warmly,
The BaliDoc Team
perfect service…
I was able to book an appointment online very quickly and easily. They asked for my medical history and personal information. After our conversation, the very friendly doctor arranged an appointment with a specialist at the hospital for further examination. I received confirmation of the appointment the next day. Everything was very professionally organized.
26 de março de 2025
Opinião espontânea
Resposta da Balidoc
Thanks so much for the great feedback. We're really glad to hear everything went smoothly and that you felt well taken care of.
Making healthcare easy and stress-free in Bali is exactly what we're here for, so it's great to know we could help. If you ever need anything else, just reach out – we're here for you.
The consultation was on time and easy…
The consultation was on time and easy to understand, even for those who speak little English! Thank you!
22 de março de 2025
Opinião espontânea
Resposta da Balidoc
Thank you for your kind words. We're really glad the consultation went smoothly and was easy to understand. We always do our best to make sure every patient feels comfortable, and we work hard to find the best solution – even for those who don’t speak much English.
If you ever need anything again, we're here to help.
Great Service, totally recommend!
I was initially a bit skeptical about online consultations, but BaliDoc exceeded my expectations. The process was incredibly easy—I was able to choose a time that worked perfectly for me. The doctor was very patient and took the time to really listen to my concerns, which made me feel comfortable and well taken care of. It felt like a genuine, personal interaction, even though it was online.
11 de março de 2025
Opinião espontânea
Resposta da Balidoc
Thank you for sharing your experience. We completely understand that online consultations can feel uncertain at first, so we're really glad to hear we exceeded your expectations.
Many people think BaliDoc sounds too good to be true — but this is exactly where healthcare is headed. Easy access, genuine care, and professional support, all from wherever you are.
We’re proud to be part of this new era of medicine, and even prouder to have earned your trust. We're always here if you need us again.
Thorough, Thoughtful and Caring service
Had a very caring and thorough consultation with the doctor. He listened to my concerns and came up with a treatment plan we both agreed upon.
Balidoc’s service is a 10/10, from helpful administration through to delivery.
Best of luck with your business, you deserve every success
10 de fevereiro de 2025
Opinião espontânea
Resposta da Balidoc
Thank you so much for this lovely feedback. We're truly grateful for your kind words and support.
We believe good healthcare starts with listening and working together, so it means a lot to hear that you felt heard and supported throughout the process. From admin to consultation to delivery, we aim to make every step as smooth and caring as possible.
Wishing you all the best as well, and thank you again for your trust.
Lifesavers
Lifesavers! I left some important medication at home. I made an appointment online and the Doctor was able to help me. The response was rapid and the service impeccable.
3 de fevereiro de 2025
Opinião espontânea
Resposta da Balidoc
Thank you so much for your kind words! We’re always here to help and are glad we could assist you quickly when you needed it most. Your health and peace of mind are our top priorities. Safe travels, and don’t hesitate to reach out if you ever need us again!
Really quick to respond and easy to…
Really quick to respond and easy to organise an appointment. Kind & helpful staff. Definitely recommend if you need some insight or reassurance!
15 de dezembro de 2024
Opinião espontânea
Resposta da Balidoc
Thank you so much for the kind words! We're thrilled to hear you had a positive experience. Our team is always here to provide quick, helpful, and reassuring support. Don't hesitate to reach out again – we're happy to help anytime!
A clear and focused consultation and…
A clear and focused consultation and easy to follow plan with options. My doctor had to check if the prescription I requested was available in my area and he did this within the hour post consultation.
Great communication.
Highly recommend.
28 de outubro de 2024
Opinião espontânea
Resposta da Balidoc
Thank you so much for your kind words! We’re thrilled to hear that you found the consultation clear and the plan easy to follow. It’s important to us that our patients feel confident and well-informed, and we’re glad your doctor could quickly confirm your prescription options. Great communication is what we strive for, and we’re happy it made a difference for you. Thanks for recommending us!
Best,
Team BaliDoc
Great service
Dr. Bintang was wonderful and worked with me to get my prescription medication issued and delivered to me promptly.
3 de outubro de 2024
Opinião espontânea
Resposta da Balidoc
Thank you for sharing your experience! We’re so happy to hear that Dr. Bintang was able to help you out quickly with your prescription. Our goal at BaliDoc is to keep things simple and hassle-free, so you can focus on enjoying your time here. If you ever need anything else, don’t hesitate to reach out—we’ve got you covered!
Best,
Team BaliDoc
Amazing experience ( Highly Recommended ! )
I was a bit skeptical about trying an online consultation, but BaliDoc exceeded my expectations. The process was super easy—I could choose a time that suited me perfectly. The doctor was incredibly patient and really took the time to listen to my concerns, which made me feel comfortable and well-cared for. It felt like a real, personal interaction, even though it was online.
19 de agosto de 2024
Opinião espontânea
Resposta da Balidoc
Dear Aris Naufal,
Thank you for your kind words! We're so glad to hear that your online consultation with BaliDoc was a great experience. It’s wonderful to know that you felt well cared for and that the process was easy for you. We truly appreciate your recommendation and look forward to helping you again in the future!
Best regards,
The BaliDoc Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.