10/10 would recommend Have used these guys many times when travelling to Indonesia and they make it a very easy process and the pricing is more than reasonable. Had my first issue this trip and t... Ver mais
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Leia as opiniões dos outros
I loved it! I am always skeptical when buying things online, even with the many good reviews... And yet, my esim worked perfectly: in Bali, Nusa and Gili. Never had any problems. And for any question... Ver mais
A empresa respondeu
Von Deutschland aus vorab 2 Esim Karten gekauft. Es hat Alles perfekt funktioniert. Karten waren nach der Landung in Bali sofort einsatzbereit. Empfang war überall, wo wir auf Bali waren super. Kunden... Ver mais
A empresa respondeu
What a helpful, stress free experience we had with the staff of this company. Fast and efficient to help with any issue we had. Their customer service is 5 star. The prices are way better than other... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
BaliEasy is your all-in-one solution for everything you need in Bali, whether you’re visiting or staying longer! We provide a seamless experience by offering a range of services designed to make your time in Bali stress-free. From eSIM plans to keep you connected, car and bike rentals for exploring the island, and stunning villas for a comfortable stay, to visa assistance and exciting tours, we’ve got it all. Our goal is to combine convenience, quality, and local expertise, making BaliEasy the go-to choice for travelers and residents alike. Let us take care of the details so you can enjoy Bali to the fullest!
Informações de contacto
Indonésia
- hello@balieasy.com
- balieasy.com
4,8
Excelente
133 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast SIM, Instant Activation
Sim is fast and it activates immediately.
27 de novembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much, Nicolaus! We're glad to hear everything went smoothly and quickly with your SIM activation. Enjoy your time in Bali, and feel free to reach out if you need anything! 🙌🌴
Very good service and also very good…
Very good service and also very good customer service assistance via WhatsApp. Also a lot cheaper than the “cheap cheap good price for you” services. Would highly recommend!
21 de novembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for the kind words and recommendation! 🙏
We’re thrilled to hear our WhatsApp support made a difference and that you found great value in our service. Enjoy your time in Bali! 🌴😊
Très efficace
Très efficace, très bon suivi client et réactif. Instructions claires pour le KYC. Il faut juste prendre une photo de son passeport, un selfie, et une copie d'écran de son téléphone en affichant les IMEI. Prix plus compétitifs que les opérateurs étrangers d'esim en roaming.
12 de novembro de 2025
Opinião espontânea
Resposta da BaliEasy
Merci beaucoup pour votre retour positif ! 🙏
Nous sommes ravis que le processus KYC ait été clair et que notre service client vous ait satisfait.
Bon séjour à Bali et à bientôt peut-être ! 🌺🇮🇩😊
Positive Experience
I have had positive experience with eSIM’s through BaliEasy. They are always contactable via WhatsApp and available to assist. The eSIM works well and I have not had any issues. They are very helpful throughout the setup process. I can definitely recommend them.
9 de novembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for taking the time to share your positive experience with BaliEasy 🙏
We’re really happy to hear that your eSIM has been working smoothly and that our WhatsApp support was helpful during the setup process. Knowing that you’d recommend us truly means a lot to our team 💚
If you ever need any help again while you’re in Bali, we’re always just a message away.
Enjoy your time on the island! 🌴📱
Bought eSIM for Bali holiday
Bought eSIM for Bali holiday. Set up was quick and customer services were really helpful getting set up validated
25 de outubro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for your review! 😊
We’re happy to hear the setup was quick and that our team could assist you smoothly.
Enjoy your Bali holiday and stay connected! 🌴📱
Easy setup and super helpful
Easy setup and process! Everything working fine but had an issue with the sim calling so I reached out on WhatsApp and they replied instantly and fixed the issue within 5 minutes! Would definitely use again, very helpful and friendly staff! Better than any of the bigger companies that charge an arm and a leg!
22 de outubro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for your kind words! 🌺
We’re so glad to hear everything went smoothly and that our team could help resolve the issue quickly.
Your satisfaction means a lot to us — we really appreciate your support and hope to see you again in Bali! 🙏📱
Very happy customer
I am travelling Bali for 5 days now and have visited very many areas including Nusa Penida and Mt Batur. There are no problems at all with the telkomsel esim. I highly recommend it, especially if you are touring all day and need internet to communicate with your tour guides from time to time. It's totally hassle free and will make travelling easier. The service received from BaliEasy is very quick and professional.
20 de outubro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for your wonderful review! 🌺
We’re so glad to hear that everything worked perfectly during your travels around Bali, Nusa Penida, and Mt. Batur.
It’s great to know our eSIM made your trip smooth and worry-free. We truly appreciate your recommendation — enjoy the rest of your Bali adventure! 🙏✨
BaliEasy is not good for longer than a month
Don't use BaliEasy if you plan to stay longer than a month, or come and go regularly. Each month they will force you onto a new mobile number, and turns out you can only do this 3 times per passport.
17 de outubro de 2025
Opinião espontânea
Resposta da BaliEasy
Hi, thank you for your review and for sharing your experience.
We completely understand how this situation can be inconvenient, especially for travelers staying long-term or returning often. Unfortunately, this issue is beyond our control and Telkomsel’s control. It is a government regulation designed to reduce the use of unregistered or illegal phones in Indonesia.
Each eSIM or SIM activation is linked to your passport and IMEI registration, which limits how many times one passport can be used for new numbers. This rule applies to all mobile operators in Indonesia, not just Telkomsel.
We really appreciate your understanding and hope to serve you again in the future. Our team is always ready to help you find the best solution within the current regulations.
Excellent service
Excellent service, from instructions to support! Literally within seconds direct contact and support.
16 de outubro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for your kind words! 🌸
We’re so glad to hear you had such a smooth experience — from setup to support. Our team is always here whenever you need us. Enjoy your time in Bali! 🌴✨
Brilliant service from the beginning
Brilliant service from beginning. I had trouble trying to initiate my eSIM they helped me through the process even at 1am in the morning when we landed.
Also they were gracious in solving the issue for my wife when we realized her phone could not take an eSIM and were happy to help us install a physical sim at their store.
Wish other networks provided this level of service in the UK ! They could learn from Bali easy sim !
1 de outubro de 2025
Opinião espontânea
Resposta da BaliEasy
Hi R P, thank you so much for your wonderful review! 🙏
We’re truly happy to hear that our team could assist you, even late at night, and help your wife get connected right away too.
Your kind words mean a lot to us — we’ll keep doing our best to provide smooth and friendly service for every traveler.
Wishing you both an amazing time in Bali! 🌺📶
Brilliant and when I had a drama they…
Brilliant and when I had a drama they instantly fixed it for me
4 de outubro de 2025
Opinião espontânea
Resposta da BaliEasy
Hi there, thank you so much for your kind words! 🙏
We’re really glad we could help you quickly and make everything smooth again.
Your support means a lot to us — enjoy your time in Bali! 🌺📱
Super Service!
24 de setembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much, Sovjen! 🙏 We’re happy to know you were satisfied with our service. Your support means a lot, and we look forward to serving you again in Bali! 🌴
Amazing experience
Amazing experience, perfect customer service in case of need! I recommand this, I’ll be client again :)
24 de setembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much, Larissa! 🙏 We’re delighted to hear you had an amazing experience and appreciated our customer service. Your recommendation means a lot, and we’ll be more than happy to welcome you back as our client again in the future! 🌸
Super great customer support
Super great customer support. Recommended
15 de setembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for your kind words! 🙏 We’re really glad to hear you had an excellent experience with our customer service. Always happy to help!
The Best Seller
An exceptional seller. I purchased a card and it was activated very quickly. I waited 10 minutes. The price was very favorable. I recommend everyone to buy a card from BaliEasy.
10 de setembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for your kind words and recommendation! 🙏 We’re very happy to hear that the activation was quick and smooth for you. We truly appreciate your support and look forward to serving you again on your next trip to Bali! 🌺
Despite some problems with the sim
Despite some problems with the sim, the assistance was always available to solve any issues!
10 de setembro de 2025
Opinião espontânea
Resposta da BaliEasy
Hi there, thank you so much for your honest review! 🙏
We’re sorry you faced some initial issues with the SIM, but we’re really glad to hear our team was able to assist you effectively. If there's anything else we can do to improve your next experience, feel free to let us know. Enjoy your time in Bali! 🌴😊
Resposta da BaliEasy
Hi! Thank you so much for the kind words 🙏 We're thrilled to hear that everything went perfectly and smoothly for you. If you ever need anything else during your trip, we’re just a message away. Enjoy your time in Bali! 🌺✨
Excellent service
Excellent service. Ordered 3x esim, perfect communication, They help in everything. The best!
5 de setembro de 2025
Opinião espontânea
Resposta da BaliEasy
Thank you so much for your kind review 🙏 We’re really glad to hear that everything went smoothly with your 3 eSIMs. We’re always here if you need any help again. Enjoy your time in Bali! 🌴😊
Resposta da BaliEasy
Thank you so much for your kind words! We’re glad to hear it was literally easy for you 🙏😊
Relieved
First of all thank you for helping and continuing recover of my wrong picking package. Having a great experience with the service you given is a stress free very relieved .
best recommended..
30 de agosto de 2025
Opinião espontânea
Resposta da BaliEasy
Hi Thank you so much for your kind words! 🙏 We’re really happy to hear that we could help resolve the package issue and make your experience stress-free. Your recommendation means a lot to us!
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