BALOLO Opiniões 

289
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Unfortunately I can not recommend this product when buying from the USA. I was charged $81 import tax on the product, when I contacted the company they said if I had clicked on a question mark I would... Ver mais

Classificada 5 em 5 estrelas

Mega Produkte. Freue mich sehr über mein Setup. Es gab 2-3 Kleinigkeiten, durch „beide“ verursacht. Im kompetenten und lösungsorientem Austausch, konnte pragmatisch Einigung erzielt werden. Einzig... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased balolo cockpit and accessories .Every piece speaks quality and its modular add-ons are something which you will no find anywhere else. I am so satisfied with my purchase . Made my home wor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I'm extremely happy with my Cockpit Monitor Stand Large in Solid Wood from Balolo. It looks fantastic on my new desk setup and the build quality is excellent. I also purchased a few accessorie... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de móveis

Escrito pela empresa

Seit 2012 entwickelt und produziert balolo hochwertige Produkte aus Holz. Dabei werten wir nicht nur die neusten Produkte, wie den HomePod Mini oder den Apple MagSafe funktional und optisch auf. Mit dem Setup Cockpit haben wir eine Bildschirmerhöhung entwickelt, die durch ihr modulares Zubehör das Arbeiten einfacher, ergonomischer und aufgeräumter macht.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

289 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 90% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(289)

89 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Premium quality, outstanding service

The service was great: when I forgot to apply a discount code, the team resolved it quickly. They are helpful and responsive.

Some UK customers report customs fees, but this is standard for any shipment from the EU to the UK after Brexit, and Balolo is transparent about this in their shipping policy. These fees are beyond the company’s control.

Yes, these are premium products with premium prices, but the craftsmanship, thoughtful design, and complete ecosystem are well justified. If you want simple desk accessories, there are cheaper options. If you want something that takes your entire workspace to the next level with exceptional build quality, this is it.

Very happy with my Setup Cockpit and accessories!

12 de setembro de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Sem,

Thanks a lot for this thoughtful review, it really means a lot to us. We’re happy to hear you're enjoying the Setup Cockpit and that our team could support you quickly.

Also, thanks for pointing out the customs topic so fairly, we truly appreciate that kind of understanding.

All the best from Germany,

Your BALOLO Team

Classificada 1 em 5 estrelas

Awful customer experience

Awful customer experience. The hide the fact that they don’t pay the import fees. It’s on their site but you have to search to find it.

As a brand charging lot of money, they could cover this cost as many other bands do so the price shown on site is the price the customer pays.

They claim they have no way of doing this which is a lie - they send their stuff DDU which means the customer pays any fees. They should ship it DDP which means they cover the fees.

Such a shame as the product seems to be quite good.

11 de setembro de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Sebastian,

Thanks for your honest feedback, and we’re sorry to hear that the experience didn’t meet your expectations.

We understand that unexpected import fees can be frustrating. That’s why we clearly mention this in our shipping policy, which is linked throughout the checkout process. These customs charges are set and collected by local authorities and are, unfortunately, beyond our control.

That said, we appreciate your comments and are always working to improve clarity and transparency across the entire experience.

Best regards,

Your BALOLO Team

Classificada 4 em 5 estrelas

Great products - calculate your customes charges

The end product is of excellent quality. One thing to be clear on, the website talks about free delivery but does not highlight sufficiently that there's a customs charge in the UK. I have spoken with the company, which is very helpful, and I have suggested that they find a way to make it clearer to people. So its going to cost a little more than you expect, but is a top quality product.

4 de setembro de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi there,

Thanks for your honest and constructive review, we really appreciate you taking the time to share your experience.

We’re glad we could speak directly and always value suggestions that help us improve clarity around international shipping. And of course, we’re happy to hear that you’re enjoying the quality of the product in the end!

All the best,

Your BALOLO Team

Classificada 1 em 5 estrelas

Delivery is nowhere to be seen

Delivery is nowhere to be seen. Hit with a customs charge (their website should make this clear and estimate it/warn you... it's 2025!). Paid the customs charge and item hasn't been delivered despite Parcelforce saying its out for delivery. Consider alternatives for a piece of wood.

1 de setembro de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Dear Jamie,

Thank you for your feedback, and we're really sorry to hear about the issues with your delivery.

We're glad you were already in touch with our customer support team and that we were able to find a solution for this. We understand how frustrating customs charges can be, especially when they're beyond our control.

To help avoid unexpected charges, we link to our shipping policy during checkout, where we inform customers about potential import duties outside the EU.

If you have further questions, feel free to reach out any time, we're always here to help.

Best regards,

Your BALOLO Team

Classificada 5 em 5 estrelas

Ich bin absolut begeistert von balolo!

Ich bin absolut begeistert von balolo! Die Produkte sind nicht nur optisch ein Highlight, sondern auch hervorragend verarbeitet – man merkt sofort, dass hier viel Wert auf hochwertige Materialien und Details gelegt wird.
Der Bestellprozess war unkompliziert, der Versand schnell, und die Verpackung liebevoll gestaltet.
Besonders beeindruckt hat mich der Kundenservice: freundlich, hilfsbereit und schnell in der Kommunikation.
Mein Arbeitsplatz hat dank balolo nicht nur an Funktionalität, sondern auch an Stil gewonnen.
Klare Empfehlung für alle, die Wert auf Design, Qualität und Nachhaltigkeit legen!

11 de maio de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Jan,

Vielen Dank für die tolle Rückmeldung, das freut uns wirklich sehr!
Schön zu hören, dass du nicht nur mit den Produkten, sondern auch mit dem ganzen Erlebnis zufrieden bist. Genau das ist unser Anspruch.

Viele Grüße

Dein BALOLO Team

Classificada 5 em 5 estrelas

Con Balolo, el mejor Setup posible.

Excelente calidad de materiales y acabados. Si eres una persona ordenada y perfeccionista, hazte el ánimo en adquirir sus jugosos accesorios para configurar un setup antes inimaginable. Es admirable que una empresa te haga sentir el cuidado y la dedicación de sus productos, tanto los acabados, elaboración, como el empaquetado, hace que no te sientas como un cliente importante. Voy a seguir con la configuración. Gracias.

16 de julho de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hola Borja,

¡Mil gracias por tus palabras!
Nos alegra muchísimo saber que valoras tanto los detalles y el cuidado que ponemos en cada paso. Que nuestra dedicación se sienta en tu setup es exactamente lo que buscamos.
¡Gracias por formar parte de la comunidad BALOLO!

Un saludo,
Tu equipo de BALOLO

Classificada 1 em 5 estrelas

Just like everyone else ordering to the…

40% customs charge. Spent 179 on the desk riser, need to pay 70 for custom charges.

Just like everyone else ordering to the UK. CUSTOM FEES despite free delivery.

Paying the fees ontop of the already over priced items, make it silly to consider.

If you're from the UK, consider alternatives.

5 de agosto de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Dear Rhys,

Thank you for your feedback, we completely understand that unexpected customs charges can be frustrating.

To clarify: customs duties for UK orders are not charged by us, but are set and collected by UK customs. In our shipping policy, we clearly state that these costs may arise for orders outside the EU. While we do offer free shipping, this does not include import fees, which are unfortunately out of our control.

We always aim to be transparent about all costs involved and highly value your input.

If you have any further questions, please feel free to reach out to us directly.

Best regards,

Your BALOLO Team

Classificada 5 em 5 estrelas

Balolo ! Super Materialien verbaut, alles sehr wertig hergestellt und dazu kommt ein spitzen Service.

Balolo ! Super Materialien verbaut, alles sehr wertig hergestellt und dazu kommt ein spitzen Service.
So muss es sein und alles "Made in Germany" !
Ich habe den Setup Cockpit Monitorständer Large in Walnuss und passend dazu das Wall Cockpit Large. Beides sieht genial aus. Und ich denke ich werde weitere Bestellungen bei Balolo ordern.

1 de agosto de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Kevin,

Vielen Dank für dein tolles Feedback, das freut uns riesig! Wir freuen uns schon auf deine nächsten Bestellungen!

Viele Grüße

Dein BALOLO Team

Classificada 5 em 5 estrelas

Five star service from Balolo

Five star service from Balolo, both the products and the pre/after sale care relating to a delivery delay and an item which needed replacement. An example of how to do business. Thanks.

9 de julho de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi James,

Thanks so much, we really appreciate your kind words!
Glad we could support you along the way. That’s exactly how we want doing business to feel.

All the best,

Your BALOLO Team

Classificada 5 em 5 estrelas

The Balolo product is more than just a…

The Balolo product is more than just a product! It’s an experience. Blown away by the goods.
I’m the proud owner of a large black/walnut cockpit, headphone holder, iPhone charger, large tray, small drawer and a laptop dock. Easily the best purchase of mine for 2025 and I couldn’t recommend Balolo any higher. Premium product at affordable price. Very happy customer!

25 de junho de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Ben,

Wow, thanks a lot for this amazing feedback!
We love hearing that it’s not just about the product, but the full experience. That’s exactly what we’re aiming for. Enjoy your new workspace!

Best regards,

Your BALOLO Team

Classificada 5 em 5 estrelas

Excellent product!

Excellent product!

It is rare to find products of such quality, it has transformed my desk setup. So thoughtful and useful. Great work!

24 de junho de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Fernando,

Thank you for your kind words. We're really glad to hear the product made such a positive impact on your setup. Means a lot to us.

Best regards,

Your BALOLO Team

Classificada 5 em 5 estrelas

Best desk cockpit!

It´s the best desk interior, it is stylish and comfortable!

23 de junho de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Sandra,

Thank you so much. We're happy to hear you're enjoying both the look and the comfort of your setup.

All the best,

Your BALOLO Team

Classificada 5 em 5 estrelas

I’m thoroughly impressed with Balolo

I’m thoroughly impressed with Balolo. The craftsmanship and attention to detail are truly exceptional. I purchased the solid walnut cockpit along with several accessories, and the quality and finish of the wood exceeded my expectations. It’s rare to find a company that consistently delivers both outstanding products and top-tier customer service.

I look forward to being a loyal customer for years to come.

23 de junho de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Jack,

Thank you for this wonderful feedback. We're really glad to hear the craftsmanship and service met your expectations. It means a lot to the whole team. Looking forward to having you with us for the long run.

All the best,

Your BALOLO Team

Classificada 5 em 5 estrelas

A beautifully crafted ecosystem – with world-class support

I recently purchased the Wall Desk Setup from Balolo along with several accessories, and I couldn’t be more impressed. From the moment the package arrived, everything was smooth — well-packaged, carefully protected, and the unboxing experience felt premium and intentional.

The craftsmanship of the shelves and accessories is top-notch. It’s not just furniture — it’s a whole ecosystem designed with both aesthetics and functionality in mind, which I absolutely love.

I did run into some trouble mounting the Wall Cockpit onto a concrete wall and accidentally snapped 2 out of the 4 wall screws — likely a user error on my part. I reached out to support and was honestly blown away by how helpful and accommodating they were. They resolved the issue quickly and compensated me for the damaged parts without hesitation. You can tell this is a company that truly stands behind their products and cares about their customers.

Balolo feels like a very serious and reliable brand, and going forward, we at UNIWASH will definitely be ordering more shelves from them for our offices in Sweden.

Highly recommended.

— CEO Linus B. UNIWASH Sweden

18 de junho de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Linus,

Thank you so much for this thoughtful and detailed review. We're truly happy to hear that the full experience, from unboxing to support, lived up to your expectations. It means a lot to know our work is making a real difference.

Looking forward to what’s next.

Best,

Your BALOLO Team

Classificada 2 em 5 estrelas

Overpriced + import charges = zero value for money

Although the product is good it is severely over priced.

If I take the price out of it then I am happy with the cockpit pilot. But £400 with a few add ons and a shelf is extortionate. When I ordered I had intended to finish off the set up but that would cost me in excess of another £350 and I honestly don't see the value in that.

Another big issue is the import tax that is buried in the terms and conditions. I had to pay another £110 once it got to the UK. I feel this should be made clear before checkout. Balolo charge VAT at point of sale and then I pay it again when it gets to the UK. That increased the cost over 25% to £510. An already very expensive product just keeps getting worse.

When I consider value for money this is just not worth the cost. As I said I had intended on spending another £350 but unless they have at least a 25% sale I will not be going near it as even without the import costs this is far too over priced.

If the people reviewing this product on youtube had actually paid for the product then I think their opinions would be drastically different.

26 de maio de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Dear Dan,

Thank you for sharing your honest feedback. We're glad to hear that you're happy with the product itself, but we're sorry to learn that the overall experience left you disappointed.

To clarify, we do not charge VAT at checkout for UK customers. Since we're based in Germany, UK-bound orders are shipped without VAT, and UK customs then apply import VAT, duties, and clearance fees upon arrival. These are not charges imposed or collected by us, and we clearly state in our shipping policy that such fees may apply. However, we understand your point and are working on ways to make this information more visible during the checkout process.

We genuinely value your input, and it helps us to improve both communication and the experience we provide. Thank you again for your feedback and your trust.

Best regards,

Your BALOLO-Team

Classificada 5 em 5 estrelas

Form at hand

First appearance: when I saw the form. It was true to the form; build with know- how and attention to detail re authenticity. You need a certain touch for that …

And it was simple; I like that …

“I look out for nice forms; no matter what forms. Life offers many, if we look outside “truly focused and interested”” …

The shipping was unexpectedly fast; to my satisfaction …

When I took the pieces in my hand, the quality that I felt underlined what I have seen beforehand …

So; all in all "for me" a very good product and flawlessly carried out with the shipping and order- process …

Thank you …

28 de maio de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Urgen,

Thank you for sharing your impressions in such a unique and thoughtful way. We're truly glad that the form, feel, and experience all resonated with you. It's always rewarding to hear when the care we put into the details is felt on the other side.

Thank you for your trust.

Best,

Your BALOLO Team

Classificada 5 em 5 estrelas

German-made with care and precision is…

German-made with care and precision is what I expected, and it is definitely what I received. I ordered the large cockpit with laptop holder, small tray, cockpit shelf, phone holder, and magnets for cables. I have to say I'm impressed, everything is packaged nicely with with it's own box and paper, carefully planned out. The whole desk setup is minimal because it's precisely designed, and it pairs well with the 0 wire showing cable management that I did. The walnut finish matched my walnut desk well. I'm very satisfied!

15 de abril de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi there,

Thank you for your great feedback. We're happy to hear that the design, packaging, and materials met your expectations, and that everything came together so well in your setup. Sounds like a clean and well thought-out workspace.

Best,

Your BALOLO Team

Classificada 5 em 5 estrelas

Beautiful, High-Quality Monitor Stand

The Setup Cockpit Monitor Stand and accessories look great in our home office setup in our new custom home. They are extremely well built. We could not be more happy with Balolo! And, great responsive service when I had any questions.

15 de maio de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi John,

Thank you so much. We're really glad to hear the Setup Cockpit fits so well into your new space and that you felt supported along the way. Wishing you lots of joy with your new home and setup.

Best,

Your BALOLO Team

Classificada 5 em 5 estrelas

Every penny is well spent and justified with Balolo

Balolo is worth every single euro i’ve spent. My experience with Balolo was exceptional. It exceeded my expectations, at first i was skeptical about the price. But with the 15% Sale i thought i would give it a go, and wow.

Previously i had tried to create the large cockpit setup myself, which was okay. But Balolo made me realise that after i purchased it, it made sense why it is “expensive”. The easy setup, the design, the minimalistic look. Everything is spot on, so every euro or dollar or whatever spent is justified.

As a big lover of desk setup optimisation, Balolo is top tier to realise that. 100% would purchase again, recommend and support.

12 de maio de 2025
Opinião espontânea
logótipo da BALOLO

Resposta da BALOLO

Hi Daniell,

Thank you for this amazing review. We're really glad you gave it a shot and even more so that it exceeded your expectations. Hearing that the design, ease of use, and overall experience made it all worthwhile means a lot to us.

Appreciate your support!

All the best,

Your BALOLO Team

Classificada 5 em 5 estrelas

Elevate your desk setup - literally

Balolo elevates your desk setup - literally. Super high quality materials, easy to setup, modular. I was amazed how easy it as to make my desk feel premium like all the pics I saw on Instagram. I used to tolerate working in my home office, now it actually brings me some peace. I won't lie, it's not the cheapest on the market, but you do in fact get what you pay for.

28 de abril de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais