Balsam Hill CA Opiniões 

745
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The company provided ongoing and up-to-date delivery communication. The product was so well packaged and looked so professional when we opened the box. Ribbons around the different sections of the tre... Ver mais

Classificada 5 em 5 estrelas

I have purchased many things from Balsam Hill, always with great results. Everything as described, very fast delivery and top quality items, highly recommend

Classificada 5 em 5 estrelas

I love the look of your products. Once I received them nd I bought more things. For someone who prefers natural trees I am very happy to make my life easier. Ordering was easy and your website very c... Ver mais

Classificada 4 em 5 estrelas

the items looked amazing! Super happy with not only the quality but how quickly they arrived. i wish the pinecones were larger as they were a little small for the displays.

Informações sobre a empresa

  1. Designer de interiores

Escrito pela empresa

Balsam Hill™ trees are inspired by nature and loved for years. At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

745 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(745)

543 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Did not receive it as shipper did not…

Did not receive it as shipper did not send the right stuff to UPS.

3 de julho de 2026
logótipo da Balsam Hill CA

Resposta da Balsam Hill CA

Hello! At Balsam Hill, we are committed to ensuring every order is fulfilled accurately and delivered as promised. We strive to maintain the highest standards in our shipping and fulfillment practices. If you need further assistance with your order, please contact our Customer Service team.

Classificada 5 em 5 estrelas

Love my tree!!

Love my tree!!! I am a Christmas freak and finally made this big purchase!! So glad I did! It’s big beautiful and full!

25 de novembro de 2025
Classificada 5 em 5 estrelas

Love my new Christmas Tree

I was on pins and needles hoping the tree I ordered would be of the quality like my old tree, which lasted for over 35years. I was not disappointed I opened the box and was overjoyed with the tree. Excellent quality and loved the kit that came with the tree. Everything to care for the tree for many years to come. Made my Christmas.

26 de setembro de 2025
Classificada 5 em 5 estrelas

As a Canadian customer we just love Balsam Hill

As a Canadian customer, I've ordered many times from Balsam Hill, both on the US and Canadian site. All their products are high quality and impeccably made and have helped make our Christmases look and feel luxurious but also traditional. Nothing on the market is comparable to many of their pieces, especially their trees, tree picks, and storage options. Fast seamless shipping is also a plus.

29 de abril de 2026
Classificada 5 em 5 estrelas

The Christmas tree branch sample kit is an excellent start to help you choose the right tree.

I recently ordered your Christmas tree branch sample kit. The package was delivered to my doorstep quickly & in excellent condition.

The sample branches are ALL BEAUTIFUL & very Realistic. This is making my final choice for the Christmas tree purchase difficult. ( nice predicament to be in, though). As soon as I decide on my choice I will be placing my order for the tree.

The video clips on your site are also very helpful as I narrow down my final choice.

17 de fevereiro de 2026
Classificada 5 em 5 estrelas

The best Xmas decoration store

Very good product. Their Xmas tree is the best life-like tree with the perfect amount of lights. I bought a Pillar tree two years ago and more recently purchased a 3ft table top tree. Both these trees were very well packaged and delivery was timely.

13 de fevereiro de 2026
Classificada 5 em 5 estrelas

This company was wonderful to work…

This company was wonderful to work with. I first ordered a Blue Spruce, pre lit tree and it had a malfunctioning branch of lights. I was able to return this tree and order another. I was nervous about ordering a pre lit tree and they had a promotion which was great, so ordered a Balsam fir, with no lights. Both trees were beautiful the quality is exceptional. The customer service was great. Delivery was fast. It was an expensive cost, but they have great sales. It was worth every penny and will last for years.

28 de novembro de 2025
Classificada 1 em 5 estrelas

Quality does not match the price. Doesn't work and can't return. Disappointing

A very expensive star but cheaply made. I bought this imagining we would use it forever, but it's not even functional. The pole that's meant to hold it up doesn't insert properly, meaning we couldn't even use it this Christmas, and on top of that it's supposed to be attached to the tree with zip ties. I was excited to support a Canadian company, but I expected much better than this. We were outside of the return window when I contacted them and they said there's nothing they can do - for an item at this price that I received broken, I would expect something is possible... extremely disappointing

26 de novembro de 2025
logótipo da Balsam Hill CA

Resposta da Balsam Hill CA

Thank you for sharing your feedback, Jen. We’re sorry to hear that your star didn’t meet expectations and understand how concerning it must be to encounter issues during assembly. Our pole-and-zip-tie system is designed to provide stable support for outdoor setups, though alignment can occasionally be tricky. While we aren’t able to process returns outside the stated window, our Customer Service team is happy to provide step-by-step guidance to help get your product set up correctly so it can be enjoyed fully. We hope this helps, and we appreciate you taking the time to share your experience.

Classificada 2 em 5 estrelas

I purchased three trees and our second…

I purchased three trees and our second tree had a problem with the lights they would flicker. I did ask at least four different times for suggestions and followed each suggestion as given. None of these worked but when I would give my results back I would never get a follow up response
Part of the problem was each time I requested help I wouid get a totally different agent,
I ended up getting rid of the tree (which was only four years old) because I felt it was a fire risk.
However I did turn around and purchase another one of your trees
Now there is loyalty but where was your loyalty to me

6 de janeiro de 2026
logótipo da Balsam Hill CA

Resposta da Balsam Hill CA

Hi Bonnie, thanks for sharing your experience. Our team did offer several troubleshooting steps to help with the lighting concern, though we understand the issue wasn’t resolved. You may have connected with different team members, but all guidance follows the same product standards. We appreciate that you chose to purchase another tree and value your continued trust in our brand.

Classificada 5 em 5 estrelas

A WONDERFUL PURCHASE!!!

We ordered our Christmas Tree after seeing a commercial. It arrived far faster than quoted, it was packed great, it looks great, and very happy with our purchase. Thank you.

21 de novembro de 2025
Classificada 5 em 5 estrelas

Great to deal with.

Balsam Hill was great to deal with. They were quick, immediately replaced the item with an issue and were very accommodating. Highly recommend.

3 de janeiro de 2026
Classificada 5 em 5 estrelas

Great products, Great service

Products of the highest quality backed by customer service that sincerely reflects the values of the company. I highly recommend any product from Balsam Hill to all.

3 de janeiro de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais