The company provided ongoing and up-to-date delivery communication. The product was so well packaged and looked so professional when we opened the box. Ribbons around the different sections of the tre... Ver mais
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I love the look of your products. Once I received them nd I bought more things. For someone who prefers natural trees I am very happy to make my life easier. Ordering was easy and your website very c... Ver mais
I have purchased many things from Balsam Hill, always with great results. Everything as described, very fast delivery and top quality items, highly recommend
the items looked amazing! Super happy with not only the quality but how quickly they arrived. i wish the pinecones were larger as they were a little small for the displays.
Informações sobre a empresa
Escrito pela empresa
Balsam Hill™ trees are inspired by nature and loved for years. At Balsam Hill™, we believe in the quality and workmanship of our Christmas trees and expect that their enduring beauty should be enjoyed over many seasons.
Informações de contacto
Canadá
- balsamhill.ca
4,6
Excelente
747 opiniões
Pede aos clientes que escrevam opiniões
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Excellent customer service from Ryan
Excellent customer service from Ryan. The tree is absolutely beautiful. Packaging and instructions first rate
2 de dezembro de 2025
Beautiful Tree
I am very happy with my purchase. The tree is beautiful. I ordered the 5.5 ft full tree and the size is perfect for my needs. I was concerned about getting a full tree because of space but the tree is well proportioned and fits into my space. The after sales customer service is excellent. I would recommend a Balsam Hill tree to anyone.
9 de dezembro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Glue doesn’t hold
Glue doesn’t hold. A few bows came with the clip already not sticking to it, but then after I even super glued those together, other bows came off the clips too after they were hung. Super glue doesn’t even really hold the fabric onto the metal clip well so think they need another solution for them to be hung.
2 de dezembro de 2025
Resposta da Balsam Hill CA
Thanks for speaking up about this! The bows are designed with lightweight clips for easy hanging and repositioning, which allows for flexible decorating. We’re always exploring ways to improve our designs, and your feedback about attachment methods is helpful for us as we continue refining our products.
The site is very easy to navigate
The site is very easy to navigate. The items were true to photos on site. Communication was good throughout the delivery process.
I was very happy with the quality of my items.
3 de dezembro de 2025
Great quality as expected
Great quality as expected! Love the dimensions. Many have asked if it is real- it’s hard to tell that it is artificial.
6 de dezembro de 2025
Excellent all around!
Great product, packaged well and arrived earlier than expected!
9 de dezembro de 2025
I've always bought a real one!' It had…
I've always bought a real one! ' It had everyone fooled !!
12 de dezembro de 2025
Great tree
Great tree. My favourite. Hope to not have to buy another but would definitely recommend
10 de dezembro de 2025
Quality product options and convenient…
Quality product options and convenient ordering and delivery
3 de dezembro de 2025
Love my tabletop tree!
Web site was easy to use and ordering was quick and easy. Even at a busy time my order arrived very quickly and in good shape. My 4.5 tabletop tree is lovely and so quick to set up and I love the fairy lights. A really good experience and have already told others and if next year I decide to go back to taller tree I will go to Balsam Hill!
3 de dezembro de 2025
Merci pour le bon service
3 de dezembro de 2025
Balsam Hill Tree and experience
The customer service at Balsam Hill is amazing. Caring, quality service. The tree is absolutely beautiful. We have always gotten a real Balsam Fir tree for Christmas and knew that if we were going to try an artificial tree it had to be Balsam Hill. Best decision we could have made. The tree is so lifelike. It is beautiful. Very happy with this purchase.
9 de dezembro de 2025
Amazing quality and so realistic, worth every penny!
Been looking for a perfect tree for years and I finally gave in and bought a Balsam Hill tree. I love everything about the tree, the only thing I regret is not buying this sooner. It is an investment but it’s so worth every penny. Hoping it will last for years to come.
3 de dezembro de 2025
The quality is really good
The quality is really good. There was almost zero shedding and I was pulling it through the spindles of the banister. The only issues is that it requires a lot of batteries (8 AAs) and it uses so much power they do not last long.
2 de dezembro de 2025
Great experience with this company
Great experience with this company. Tree arrived in a timely manner.
Beautiful tree that looks real.
Thank you Balsam Hill.
9 de dezembro de 2025
Very seemless process
Very seemless process. The wreaths we purchased look great.
2 de dezembro de 2025
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