Bannerbuzz Opiniões 

146
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

It's hard to complain, they requested many pictures, even of the labels of the shipping. I'm still waiting for them to accept their mistake and reprint and resend me the banner. Quite disappointed

Classificada 5 em 5 estrelas

Awesome service. I highly recommend them they took that extra step to redo my design since i uploaded wrong file but they got back to me to adjust it. I approved it and I can’t am for more. They deser... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Woodylot ... order and installed 3 months later 4 letters failed, took weeks to get a warranty on it, you were only giving me a 20% discount on the next order not until I threatened to go to the ACCC... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fast delivery. Looks good quality. Although they came much smaller than I expected maybe should show examples of sizing. Although happy

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3,5

Aceitável

TrustScore: 3.5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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3,5

Todas as opiniões

(146)

40 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Easy ordering system with lots of…

Easy ordering system with lots of support to get the design done right

24 de abril de 2023
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Troy, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Classificada 1 em 5 estrelas

SCAM BUSINESS. DO NOT ORDER

Terrible customer service and print quality from a business that is NOT based in Australia at all. The printing comes from India and their customer service reps make promises they don't keep, don't want to talk to you and to them, the customer NEVER comes first.

My first order went through relatively smoothly, but then things went downhill after that. Even though my 2nd and 3rd orders had exactly the same sized font, they delayed printing the orders by over three days because they didn't like the size of my font. But who are they to tell me what I can't print when I've already PAID for it?

Not only that, it meant that my print order missed the deadline that they promised for delivery and the event I printed for. They didn't even try to make it up to me, but demanded I pay them extra for shipping.

The printing is also horrendously inconsistent because they CHANGED MY FILE when I specifically said that I DID NOT want any changes. Hence why the colours and quality of the print was significantly reduced. Who do they think they are? I don't care if it printed low quality, I wanted it printed my way. Ironically it came out lower quality than if they actually had just printed my file without any changes.

Conclusion. DO NOT PRINT FROM THIS COMPANY. IT'S A SCAM.

5 de abril de 2023
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hello, Vanessa. We are sorry to hear that your experience with BannerBuzz was not satisfactory. We would like to clarify that we are a company based in the United States with a global presence. We apologize if at any point during your interaction with us, you felt disappointed or let down.

We understand that your first order went smoothly; however, our designers had concerns about the artwork provided for your second order. In our experience, when there is too much text in a small space, the letters can merge together. Additionally, there was more information in your design than in your previous order, so our designers wanted to double-check everything before printing to prevent any mistakes. To avoid this issue, our designers increased the font size to 7 pt.

We recognize that the delay on your order has resulted in the delivery date being postponed. Our team may have suggested that you pay for a higher shipping option to ensure that the original deadline was met. However, since this was not to your satisfaction, we have expedited both of your orders to arrive as soon as possible. We have selected the best available delivery date to minimize any further inconvenience.

If you have encountered any printing issues, please send photos of the problem to feedback@bannerbuzz.com. Our team will carefully review the issue and work towards a resolution.

We appreciate your feedback and take it seriously as we strive to improve our customer experience. Thank you for bringing this matter to our attention.

Classificada 5 em 5 estrelas

User friendly

6 de fevereiro de 2023
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Thank you for your positive review! We're thrilled to hear that you found our service user-friendly. Our goal is to make every interaction with our company as seamless and straightforward as possible, and it's great to hear that we achieved that with you.

Classificada 4 em 5 estrelas

It was easy to create and order online.

24 de janeiro de 2023
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Marie, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products and service. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Classificada 5 em 5 estrelas

Very Easy to design your own signage…

Very Easy to design your own signage Love bannerbuzz

21 de janeiro de 2023
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Muddasir, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Classificada 5 em 5 estrelas

A great experience and lots of choice

A great experience and really easy website to use. I like the design tool. There are lots of choices and support, if required.

31 de dezembro de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Anita, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Classificada 4 em 5 estrelas

Easy site to navigate through clear…

Easy site to navigate through clear direction quick check out.

26 de outubro de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Rayleen, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@bannerbuzz.com for a better customer experience.

Classificada 5 em 5 estrelas

Simple and quick.

21 de outubro de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Greg, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Classificada 5 em 5 estrelas

Easy to use website and design tool

18 de outubro de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Rob, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Classificada 1 em 5 estrelas

They charge you, then don't send anything out

We tried using Bannerbuzz where I work. We were on a tight deadline and hoping they would pull through. Not only did they not pull through for us, they charged our card and never sent anything out (as in it wasn't even lost in transit, nothing was ever sent) - To add insult to injury, they also seem to have lost the order details completely and won't refund the money.

Getting in contact with them to resolve the issue was near impossible - we got told that someone from their billing team would be in touch four times. We still haven't heard back from them.

Definitely avoid Bannerbuzz.

10 de setembro de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Matt, We are sorry for the negative experience you had with us. We at BannerBuzz always try our best to provide fast and efficient service to every customer however we do acknowledge that there is always a scope for improvement. Unfortunately we are unable to find any details by your review content and name. We request you kindly share your concern at feedback@bannerbuzz.com with all the required details like the transaction id and screenshot. Rest assured, our team will check the details and provide you the resolution on the same.

Classificada 5 em 5 estrelas

My first order was of excellent…

My first order was of excellent quality, and delivered in an acceptable time. Have placed a new order now.

8 de setembro de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi Alexander, We at Bannerbuzz always work forward to offer products without compromising the quality of the material and ship out the product for an on time delivery. We've understood signage deeply with our 25+ years of experience in the industry and selling products worldwide. We are glad to know that you liked the product and received it in a timely manner.

Classificada 5 em 5 estrelas

Pull up banner

Easy to navigate and design own banner. Will definitely be re-visiting for more merchandise.

22 de setembro de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi, Thank you for your feedback. Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Classificada 2 em 5 estrelas

Disappointing product

Item arrived within BannerBuzz nominated timeframe.
Unfortunately item has manufacturing fault and BannerBuzz customer service has thus far denied the existence of issue (10 days and counting).
Was initially happy with easy process of ordering and delivery timeframe, however their item quality and customer service assistance response and confirmation of issue (ownership of fault) is lacking.
BannerBuzz has a registered location in the USA however manufacturing and despatch is not ex-USA.

5 de agosto de 2022
Opinião espontânea
logótipo da Bannerbuzz

Resposta da Bannerbuzz

Hi, We are sorry to note your disappointment with our service which does not meet your expectations. Also, we are a global business headquartered in Georgia with customers all over the world. It is mentioned in our FAQs that BannerBuzz manages the orders within and outside of us, however, there will be no compromise on the quality of the products we offer. It is also promptly disclosed when inquired. As per the details, the replacement is been issued and as soon as it will ship out we will notify you with the tracking details. 

Classificada 5 em 5 estrelas

Always buy my banners from Bannerbuzz

Always buy my banners from Bannerbuzz, if anything goes wrong they replace fast as no questions asked. Product is fantastic and 10 years on my banners are still in great condition.

21 de junho de 2022
Opinião espontânea

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