It's hard to complain, they requested many pictures, even of the labels of the shipping. I'm still waiting for them to accept their mistake and reprint and resend me the banner. Quite disappointed
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Leia as opiniões dos outros
Awesome service. I highly recommend them they took that extra step to redo my design since i uploaded wrong file but they got back to me to adjust it. I approved it and I can’t am for more. They deser... Ver mais
A empresa respondeu
Woodylot ... order and installed 3 months later 4 letters failed, took weeks to get a warranty on it, you were only giving me a 20% discount on the next order not until I threatened to go to the ACCC... Ver mais
A empresa respondeu
Fast delivery. Looks good quality. Although they came much smaller than I expected maybe should show examples of sizing. Although happy
A empresa respondeu
3,5
Aceitável
146 opiniões
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Im sure now I've done it once it will be easier next time..
The Design component of the website is quite confusing, and difficult to navigate as a newby. I found myself quite frustrated at times (and a default font colour of white on a white screen caused some consternation for some time when trying to add text) so that didn't help the process any. I had created several items, and didn't realise that you had to add them to the cart whilst in the design page, so that made that element of the process a little slower than I anticipated, but I got there in the end. I am hopeful that the products will be terrific and am looking forward to receiving them. Pricing is excellent.
14 de fevereiro de 2024
Opinião espontânea
Resposta da Bannerbuzz
Thank you, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I have dealt with this company before…
I have dealt with this company before and it has been an easy process to get my marketing needs organised.
8 de fevereiro de 2024
Opinião espontânea
Resposta da Bannerbuzz
Thank you so much for sharing your experience with us! We're thrilled to hear that you found working with our company to be a smooth and hassle-free process. Providing excellent service and making sure our clients' marketing needs are met efficiently is always our top priority. If you ever need assistance again in the future, don't hesitate to reach out. We're here to help!
Good
So far the process has been far easier and faster than I expected. However will update once the products arrive - but at the moment I'm very happy
29 de janeiro de 2024
Opinião espontânea
Resposta da Bannerbuzz
Hey Derry, Thank you for your acknowledgment. Please be assured that we always deliver products according to our customers' requirements. We have simplified our process to make it easy for you. If you encounter any issues during the ordering process, our customer support is available 24/7 to assist you. Our goal is to consistently exceed customer expectations by providing reliable products and exceptional customer service. We look forward to delighting you with your next order!
Just placed my first order with these…
Just placed my first order with these guys after getting frustrated at another big printing/marketing material supplier.
So far the process has been far far easier and faster, will update once the products arrive but yeah so far I'm very happy with how smooth the process was.
9 de janeiro de 2024
Opinião espontânea
Resposta da Bannerbuzz
Hey Zarkate, it is our duty to ensure that we receive a 5-star rating from you, and we assure you that we will strive to maintain the high standards that our company is known for. Our products are always priced, sized, and crafted to perfection, and we take great care to ensure that they meet your expectations. Should you encounter any issues, our customer support team is available round the clock to assist you. Our aim is to consistently surpass your expectations by offering dependable products and exceptional customer service. We eagerly anticipate the opportunity to delight you once again with your next purchase!
Website so easy to use very happy with…
Website so easy to use very happy with choices available
30 de dezembro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Jeff and Kathie, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Great company
Great company, reasonable costs for banners & stickers. Highly recommendaed AA++
22 de dezembro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hey Gary, it is our duty to ensure that we receive a 5-star rating from you, and we assure you that we will strive to maintain the high standards that our company is known for. Our products are always priced, sized, and crafted to perfection, and we take great care to ensure that they meet your expectations. Should you encounter any issues, our customer support team is available round the clock to assist you. Our aim is to consistently surpass your expectations by offering dependable products and exceptional customer service. We eagerly anticipate the opportunity to delight you once again with your next purchase!
Pleasantly surprised
Pleasantly surprised by the range of sign options. We made up what we wanted. Prices were reasonable.
21 de dezembro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hey Heikki, thank you for giving us the highest rating, we really appreciate your acknowledgment here. We will always try our best to satisfy you with our service, easy process and OfCourse the most important quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Very frustrating website.
very frustrating website.
procedure and process not clearly defined
difficult to see where you are in the process
sometimes features don't respond (couldn't use paypal as nothing came up when clicked)
have used this site previously and don't remember it as so confusing.
long pauses between changes of screens
have so=pent hours on this site trying to place 2 orders, and it it wasn't for Tom I'd have given up
23 de novembro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi, we apologize for any inconvenience you may have experienced while placing your order. While we strive to ensure a simple and straightforward ordering process, we recognize that there is always room for improvement. Your feedback is valuable to us, and we have shared it with our website team to enhance the customer experience.
Easy to order a custom Banner
17 de outubro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Peter, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
Repeat customer
I have ordered several items through this company and continue to use their service as I always get what I pay for at a fair price.
3 de outubro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Steph, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
The rep was very helpful and…
The rep was very helpful and professional.
Thank you
21 de setembro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Soha, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.
Terrible customer service
Terrible customer service, the product takes weeks and comes from overseas. Called several times and was told the order was on its way, a week past the date we needed the product and still nothing has arrived.
4 de setembro de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi David, we sincerely apologize for the inconvenience this has caused you. We certainly understand this is not the ideal experience we want our customers to have. We request you to raise a ticket from your Bannerbuzz account and address it to the Brand Management Team. Please be assured that we will look into it promptly.
easy to setup and order
20 de agosto de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Les, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.
it is very disappointing to have used…
it is very disappointing to have used buzz banner and not had much trouble with them then they go and totally stuff up and do not care what they did I bought car stickers from them and they changed the material which was not a good idea never asked them too they never told me they just gave me a refund of $16 I got 2 stickers to go down my car but they have not stuck and what they send was, to be honest rubbish it is now peeling off I told them they did nothing and left it to Paypal to tell me I had lost my money I will be doubtful now to go back and use them, all they needed to do is have some customer service but no now they lost more than what the did not have to pay me back for because I would have bought new stickers that I wanted plus a gazebo off them now nope not giving the business when they treated me like this
28 de julho de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Jane. we regret the inconvenience this has caused you. We certainly understand this is not the ideal experience we want our customers to have. Our team suggested a product change in the order due to the nature of your artwork. The best possible option was a Flash Cut decal. As per the latest update, we have received a chargeback for the order. Hence, we would request you to contact PayPal for further updates related to the payment. Regrettably, we won't be able to assist you further in this regard until receipt of the final outcome of the chargeback or if the chargeback is withdrawn.
Resposta da Bannerbuzz
Hi Elaine, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
I love Banner Buzz
I love Banner Buzz and have recommended it to many of my friends, because the product they create is excellent, and so reasonably priced. I cannot fault this company. Well done team. Ordering online now is a breeze, after so many orders.
30 de junho de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Adele, thank you for addressing our efforts though 5-star rating, we really appreciate your efforts. We gladly want to share that Your appreciation tells us we are doing something right and encourages us to keep offering the right options, best quality and perfect fit. We always make sure that each of our customer finds our product with great quality and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
The extremely helpful staff more than…
The extremely helpful staff more than made up for my lack of artistic/ tech expertise. Thank you.
Gary.
17 de junho de 2023
Opinião espontânea
Resposta da Bannerbuzz
Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
What a great place for our printing needs
What a great place for our needs. I done my third order today.
21 de maio de 2023
Opinião espontânea
Resposta da Bannerbuzz
Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
What an amazing experience
What an amazing experience! I created , with your help, 10 aluminium signs, saved them in My Designs and then went to checkout in no time at all! The design models were a great variety and I used my skills to change one to my basic design. I suggest you find a simpler way to take multiple designs straight to checkout instead of singularly. Congratulations on a creative tool which gives a wonderful experience .
16 de maio de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi Marian, we really are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Easy to use system
Easy to use system. Price is right and competitive. On time delivery. Very helpful staff.
11 de maio de 2023
Opinião espontânea
Resposta da Bannerbuzz
Hi George, we really are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
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