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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered 5 shower-panels from Bathcenter which arrived in perfect condition and at the expected time. The delivery driver was excellent. The panels look even better than they do online.

Classificada 1 em 5 estrelas

Ordered basin towel rail valve combo. Did not arrive on time, basin missing, valves incorrect. Had to chase and chase for a replacement , valves arrived finally. Basin took longer faulty basin ! So... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Waterproof shower panels. Delivery was a bit pricey but competitively priced panels and bad reviews of the other company made my choice. Through no fault of Bathcentre the package was damaged by the d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's always risky buying stuff like this online but the quality of all the products we bought (over £2000 worth) is superb. Also, customer service have been fantastic and quick to respond to any... Ver mais

Informações sobre a empresa

  1. Renovação de casas de banho

Informação fornecida por diversas fontes externas

We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets. We are able to sell just about anything which could be required to create the perfect bathroom.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

137 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordered my cabinet on Friday online…

Ordered my cabinet on Friday online having spoken to The Bathcenter in Chesterfield. The item arrived Monday lunch time. I chose to collect it and the Manager of the branch loaded it into my car. Very helpful and great to deal with. I rate 5 stars as the whole experience was faultless. Highly recommend The Bathcenter

9 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Had a great experience using…

Had a great experience using Bathcentre.
I wanted to edit my Bath size on a bathroom suite I really liked & I thought it was going to be pointless asking but they changed the size without any extra charge & made it so easy.
It was delivered really quick & the driver was lovely too.
I'd definitely use again on my renvovations.
Thank you guys!

30 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service whilst buying my mirrored…

Great service whilst buying my mirrored bathroom cabinet. Im really delighted with the quality of it. The company phoned me beforehand to arrange delivery , the delivery driver went the extra mile to find my house and walked the cabinet up a hill to get it to our front door as access is difficult for his van. Excellent, polite and efficient service from start to finish.

7 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

All goods arrived as described.

All goods arrived as described.

Just wanted to add that although our bath arrived damaged from the courier, the lovely staff at bathcentre worked hard to find out what happened and sent us a replacement in a timely manner :)

7 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor quality wet wall panels

Had a very poor experience. Ordered tile effect bath panels. On arrival they are very cheap looking, with no grout line effect. They are also huge and need to be stored flat, but the delivery person suggested would be safe to store upright with furniture pushed against it to keep flat. We did that for a week, but the panels still bowed and are now useless: joiner said there is no solution because they are so cheap and flimsy. Hundreds of pounds out of pocket, with no redress. Hugely disappointing experience and will not use Bathcenter again.

3 de março de 2025
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

Hi, i'm sorry to hear you are unhappy with the quality of the Wetwall panels purchased. We don't supply the samples but we do advise customers they are available to order directly through Wetwall/Mermaid. We also offer a 30 day return policy for any customers who would like to return their items for a refund. Apologies you were over this time frame on this occasion. If we can assist any further please don't hesitate to contact us.
Regards
Bathcenter customer Suport

Classificada 5 em 5 estrelas

Beaufort Rockall 1650 x…

I ordered the Beaufort Rockall 1650 x 700mm Single Ended Bath and reinforced bath panel. We decided to pay that bit more for the Beaufort as the description said it keeps the water warmer for longer - it absolutely does! The bath has a lovely smooth, silky feel with a perfect sloping back. For the first time I want to have longer baths. I would definitely recommend this bath. The Customer Service Team are excellent with responding to queries quickly and are very helpful. Thank you so much

31 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great and helpful staff nothing was to…

Great and helpful staff nothing was to much trouble the delivery guys were brilliant. I thank all the backroom staff for their efforts with my order. i would highly recommend this company.

29 de janeiro de 2025
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

Many Thanks for the great feedback! Regards Bathcenter Team!

Classificada 1 em 5 estrelas

AVOID *****Bought a sink cabinet fell…

AVOID *****Bought a sink cabinet fell apart in less then 6 mnths supposedly had a 5 yr guarentee but would not provide it when asked. Blamed water ingress plumber revisited said untrue but BathCentre refused replacement. Poor customer service experience trying to resolve shirked all responsibility to replace when it was professionally fitted, the sink prior in the exact same position lasted over 15 /20 yrs so lies its water ingress. This lasted 5 months split in 3 areas. Contacting Trading Standards for False Claims of Guarantees.

16 de dezembro de 2024
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

I'm sorry to hear you are unhappy with the outcome of our enquiry. With any fault which is deemed a manufacturing defect, we would always assist with repair or replacement, however, as your unit damaged was caused by water ingress, we were unable to assist on this occasion. If we can assist further with replacement parts please do get in touch. Regards Customer Support

Classificada 5 em 5 estrelas

Very satisfied

The service was very good from ordering until delivery. The price was excellent, and I was kept informed of delivery times. Well done to all

14 de novembro de 2024
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

Many thanks for you kind words, glad you were pleased with our service! Regards Bathcenter Team

Classificada 5 em 5 estrelas

Fantastic customer service

The service was over and above I needed this bath as plumber was waiting to fit it and they don’t usually give a time for delivery. They contacted the driver who rang me and said he would be there he knew I was waiting for it . It was great service a great product and a great price

8 de novembro de 2024
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

Many Thanks for the great feedback! Regards Bathcenter Team

Classificada 4 em 5 estrelas

Overall is okay

Overall is okay, they do have wide range of products on their site. You do need to check the stock with them before placing an order because their stock is not updated promptly on the site. Email is not the best way to contact, but I’ve had no problem reaching them through phone to chase something down. Overall it is an okay experience, they did shipped the product before promised time.

14 de novembro de 2024
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

Hi, thanks for the feedback. Please be assured we do respond to all emails quickly, please confirm which email address you contacted us on so we can look into this for you. Regards Bathcenter Team

Classificada 5 em 5 estrelas

Ameena has been brilliant.

The service I received from Bathcenter, Ameena in particular, is 1st class. Everything I needed was actioned in good time, without reservation, with excellent communication.
Thank you Ameena, I appreciate all your help, you're a credit to Bathcenter.

12 de novembro de 2024
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

Many Thanks for the great feedback, pleasure to deal with you! Regards Bathcenter Team

Classificada 5 em 5 estrelas

Great communication

Great communication, bath delivered exactly when it was arranged for, customer service was excellent and the best price I could find for the item I bought. If only all transactions were this simple.

30 de outubro de 2024
Opinião espontânea
logótipo da Bathcenter

Resposta da Bathcenter

Thanks for the 5 Star Review! Regards Bathcenter Team

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