Ben was so emphatic towards us given the circumstances we are in following death of our son. The sale went through very quickly and with no hitches. We felt that the service plan was quite expensive... Ver mais
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Leia as opiniões dos outros
Get anxious in car dealerships and don’t like driving with passengers. Also an added concern was vehicle without handbrake. Nick understood what worried me and all went well.
A empresa respondeu
We needed a new used car fairly urgently and from a reliable garage. Baylis had a nice range of affordable cars, Noah was very helpful and did his best to ensure we had the vehicle in time for an imp... Ver mais
A empresa respondeu
Great customer service from Keith from the moment we first made contact when looking suitable cars a week earlier. No pressure and not a problem to look at several cars. We chose one and when we came... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are an established dealer representing Vauxhall, MG, Peugeot, Suzuki, Mitsubishi, Leapmotor and KIA (aftersales) which has a network of dealerships throughout Gloucestershire, Herefordshire, Worcestershire & Merthyr Tydfil. At Baylis we able to offer servicing, MOT, Diagnostic and many other repairs. All our branches have New and Used vehicles in stock for you to test drive and buy. We are also able to assist you with a huge range of parts for a wider network of makes, including Jeep, Citroen, Fiat and Alfa Romeo.
Informações de contacto
Princess Elizabeth Way, Cheltenham, GL51 0AL, Cheltenham, Reino Unido
- 01242 525252
- info@baylis.uk.com
- baylis.uk.com
4,6
Excelente
895 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Baylis Group
Kelly, thank you for the 5 Star review. I am pleased to hear the team were thorough and provided great customer service. We hope to see you again, Baylis Customer Care.
Baylis Stroud
Just had a fantastic experience with James and Louis at the Baylis Stroud car dealership during the viewing and purchase of an MG4 EV. There was no hard sales tactics just very helpful and were able to answer all my questions. I would 100% recommend Baylis Stroud. Good luck to Louis on your training.
27 de abril de 2026
Resposta da Baylis Group
Thank you for the 5 Star review. It is lovely to hear of your fantastic experience with us recently. I will be sure to pass along you kind words to James and Louis who answered all of your questions, without pushing a hard sell. We hope you are enjoying your MG4, Baylis Customer Care.
Needed emergency repair to light…
Needed emergency repair to light cluster. Immediate attention and temporary fix completed. Permanent repair organised and completed. Fitter and staff faultless. Cheery, efficient expert
19 de abril de 2026
Opinião espontânea
Resposta da Baylis Group
Roy, thank you for the 5 Star review. It is great to hear we were able to see the vehicle immediately and then organise to repair the vehicle in an efficient manner. I will be sure to pass along your lovely feedback. Baylis Customer Care.
Joe at your Worcester branch was very…
Joe at your Worcester branch was very helpful and not pushy, a quick and easy process, many thanks.
26 de abril de 2026
Resposta da Baylis Group
Raymond, thank you for the 5 Star review. I will be sure to pass along your thanks to Joe for all his help, and ensuring the process was quick and easy. We hope to see you again soon, Baylis Customer Care.
James was great
James was great, very friendly, professional and helpful to us, the sale went efficiently and we would like to take this opportunity to say thankyou again.....
P.s we've just discovered the car horn doesnt work! So we will pop in soon
26 de abril de 2026
Resposta da Baylis Group
Kim, thank you for the 5 Star review. I will be sure to let James know you found him to be professional, helpful and friendly throughout. We can only apologise that the horn function wasn't flagged during the sales prep of the vehicle, but we will endeavor to get this rectified when you bring the vehicle in. Baylis Customer Care.
Great service from start of purchase to…
Great service from start of purchase to finish
18 de dezembro de 2025
Resposta da Baylis Group
Thank you for the 5 Star review. I am pleased to hear you received great service from start to finish during your recent visit. We hope to see you again soon, Baylis Customer Care.
Resposta da Baylis Group
Sue, thank you for the 5 Star review. I am pleased to hear that the team were pleasant and friendly during your recent visit. We hope to see you again, Baylis Customer Care.
Always great customer service
Always great customer service. Every visit spot on especially sian and Jack. Thankyou guys
27 de abril de 2026
Opinião espontânea
Resposta da Baylis Group
Amanda, thank you for the 5 Star review. I am pleased to hear that we continue to provide great service. I will be sure to pass along your thanks to Sian and Jack too, Baylis Customer Care
Excellent service and genuinely great to deal with!
Just taken delivery of a Swift from Baylis Hereford . Sim was our sales consultant, and he could not have been more helpful. No hard sell, just good service - and he was genuinely happy to help us and answer our questions. The whole process was easy - they delivered the car within four days, the drivers who delivered it were also fantastic, and made sure to show me All of the features and made sure that I understood the different features was happy with everything . Great service, and really nice after sales too :)
24 de abril de 2026
Resposta da Baylis Group
Sue, thank you for the 5 Star review. It is lovely to hear you had such an amazing experience with us recently. I will be sure to pass along your feedback to Sim for being so helpful, and making everything so easy! We hope you are enjoying your new Swift, Baylis Customer Care.
GARY was1st class
GARY was1st class
Went out of his way to explain everything to me , sorted the delivery of my new car, can’t fault the service he gave me.
⭐️⭐️⭐️⭐️⭐️
25 de abril de 2026
Resposta da Baylis Group
Rose, thank you for the 5 Star review. It is lovely to hear that Gary was 1st class and that he went out of his was to explain everything and arranged the delivery of your new car well. Enjoy, Baylis Customer Care.
Took my Motability car to be serviced…
Took my Motability car to be serviced for the first time.
Wasn't asked for my key when I dropped off my car so ended getting half way home to have to go back to drop it off.
I was given a loan car that was unroadworthy. I went to use the screenwash to be blinded by what ever had been used as a liquid. And the service brought up that I needed 2 tyres changed but was told the wrong tyre. Won't be going back. Will go to my local Baylis garage.
20 de abril de 2026
Opinião espontânea
Resposta da Baylis Group
Dear Ann Marie,
Thank you for your feedback, and I’m sorry to hear about your experience.
I apologise for the inconvenience caused at drop-off, the issues you encountered with the loan vehicle, and the confusion regarding the tyre advice. I will review these points with the team.
Thank you for bringing this to our attention, Baylis Customer Care Team .
Brilliant team looking after us with…
Brilliant team looking after us with first class dog sitting whilst we took our test drive!
22 de abril de 2026
Resposta da Baylis Group
Derek, thank you for the 5 Star review. It is lovely to hear that the team were great, and provided a first class dog sitting service whilst you went on a test drive. We hope you are enjoying your new car. Baylis Customer Care.
Resposta da Baylis Group
Claire, thank you for the 5 Star review. I am pleased to hear that the service was amazing from start to finish, we hope to see you again. Baylis Customer Care
helpful staff and good service
24 de abril de 2026
Resposta da Baylis Group
Sue, thank you for the 5 Star review. I am pleased to hear the team were helpful and provided good service. We hope to see you again in the future, Baylis Customer Care.
Great experience
Great experience, brilliant staff especially Gary couldn’t do enough to help me
Will only buy my cars from Bayliss Evesham
23 de abril de 2026
Resposta da Baylis Group
Tim, thank you for the 5 Star review. I am pleased to hear you had such a great experience and that the team, especially Gary, were brilliant. We look forward to seeing you again, Baylis Customer Care.
Dealing with Sim the salesman as I’ve…
Dealing with Sim the salesman as I’ve dealt with him before. Very nice chap, very helpful.
22 de abril de 2026
Resposta da Baylis Group
Mark, thank you for the 5 Star review. I will be sure to pass along your lovely feedback to Sim, who continues to be helpful. Take Care, Baylis Customer Care.
Always a friendly experience
Always a friendly experience, after 26 years of excellent service I have no intention of going anywhere else even though I live over 20 miles away
20 de abril de 2026
Resposta da Baylis Group
Raymond, thank you for the 5 Star review, but also the years of continued custom and loyalty you have shown us for the last 26 years. I am pleased that in that time we have continued to provide an excellent level of service and that the team remain friendly. We look forward to seeing you again soon. Baylis Customer Care.
Great service
A very friendly, helpful and supportive approach to the services I needed. Clear and open with no pressure at all.
The sales team were helpful and friendly.
9 de abril de 2026
Resposta da Baylis Group
Thank you for the 5 Star review. I am pleased to hear the team were friendly, helpful and supportive during your visit, and that they were clear and didn't apply any pressure. We hope to see you again in the future. Baylis Customer Care.
Ricky Thompson Staverton Baylis,
Ricky Thompson.staverton Baylis. was very helpful. Took me through every detail about the sale of my car, and I am very grateful. I love the car, thank you.
20 de abril de 2026
Resposta da Baylis Group
Thank you for the 5 Star review. I will be sure to pass along your thanks to Ricky for all his help during the purchase of your new car. We hope you are enjoying your new vehicle. Baylis Customer Care.
Callum at Baylis Cirencester
Callum at Baylis Cirencester, was very helpful, friendly and professional.
18 de abril de 2026
Resposta da Baylis Group
Christine, thank you for the 5 Star review. I am pleased to hear that Callum in Cirencester was helpful, friendly and professional. Take Care, Baylis Customer Care.
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