Beckymetal Opiniões 

958
•
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolute scumbags total rip off Horrible customer service ordered stuff from them never received it got in contact they didn't want to know I had to get onto my bank to get things sorted. No wond... Ver mais

Classificada 5 em 5 estrelas

Absolutely gorgeous gifts. Purchased three suncatchers , two as gifts one for myself. Well packaged and excellent quality. They come from China so delivery dates are longer than normal but if you fact... Ver mais

Classificada 5 em 5 estrelas

The weather vane and two hanging brackets were bought as a Christmas present. They were dispatched promptly, well packaged and received on time despite being sent to an area of Cornwall where deliveri... Ver mais

Classificada 5 em 5 estrelas

At last, something that actually arrives looking like the illustrations on the screen. My sun catcher’s were well worth the price that I paid, they were well made with quality materials, and they real... Ver mais

Informações sobre a empresa

  1. Comerciante de instalações em metal

Escrito pela empresa

Welcome to Beckymetal! At Beckymetal, we are passionate about transforming raw metal into exquisite works of art. Our passion for metal craftsmanship has led us on a creative journey to curate a stunning collection of metal decorations that bring elegance, sophistication, and character to any environment.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

958 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 39% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(958)

167 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Suncatcher broken on arrival. No customer service contact.

My suncatcher disintegrated as I attempted to lift it (by the chain) from the box. I have emailed the service email as listed in other replies from the company, but received notification that the mailbox is inactive - so how should I arrange a refund (or replacement)?

13 de novembro de 2025
Opinião espontânea
logótipo da Beckymetal

Resposta da Beckymetal

Dear Customer,

Thank you for bringing this to our attention. We are very sorry to hear that your suncatcher arrived damaged — this is certainly not the experience we want for our customers.

Please rest assured that our customer service email service@beckymetal.com is active and working. If you received a notification that the mailbox is inactive, it may have been a temporary technical issue, and we sincerely apologize for the inconvenience.

Could you please resend your message to service@beckymetal.com along with your order number and a photo of the damaged item? Our team will arrange a replacement or a refund for you as quickly as possible.

Thank you again for your patience, and we will make sure this is resolved promptly.

Kind regards,
The Becky Metal Team

Classificada 5 em 5 estrelas

The service I received couldn’t be…bettered if I wised for it

The service I received couldn’t be bettered , their correspondence , delivery ,was first class.
I purchased 4 items over a 6 week period , a Welsh Dragon , Collie Dog, Wine Bottle and Glass, and finally Santa and Reindeer .
I have to say , real quality items , hig standard of workmanship . Well done , and THANK YOU .

27 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Dacshund metal bowls

I was amazed at the quality of this product, I purchased as a Christmas present cannot wait for my daughter to open A* Beckymetal, will definitely buy your product again in the future. I was kept updated with my shipment journey too, very helpful

15 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The absolute delight when I received my…

The absolute delight when I received my parcel, I was stunned because it is absolutely beautiful! The colours of the flowers on the glass are amazing. I cannot wait to see the other two I ordered. My friends who have seen it also love it 😀 😍 The metal tree of life is also brilliant, that one is a present for my sister & her husband and I know for sure they will love it too! Thoroughly recommend to everyone!!! ❤️ ❤️

26 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

i ordered a Monogram sign in july

i ordered a Monogram sign in july , they sent it out and the names were all wrong , re done it and sent it out again 24th September but this time my sons name was spelt wrong , they assured me that they would rectify and get another out asap. emailed me on 5th November to say they have made the mistake again . would i like to choose something else .
I have been asking for a refund every day since and there reply constantly is so will give you £15 and send another , today we will give you £18 and send another . Why is it so difficult to just get my refund for the whole amount as they clearly know its there error . terrible customer service . Present was 3 months late , now no existent

14 de novembro de 2025
Opinião espontânea
logótipo da Beckymetal

Resposta da Beckymetal

Dear Elaine Little,

Thank you for sharing your experience, and we are sincerely sorry for the repeated mistakes and the frustration this has caused. You placed your order months ago and expected a meaningful gift — it is completely understandable that you feel disappointed.

It is unacceptable that your monogram sign was printed incorrectly more than once, and we apologise deeply for this series of errors. You should never have had to chase us for a refund, especially when the issue was clearly on our side.

Please provide your order details, and we will ensure that we provide you with a reasonable solution as soon as possible.

We truly regret that we failed to deliver the product and service you deserved, and we appreciate your patience despite the inconvenience caused. Thank you for giving us the opportunity to correct this.

Kind regards,
The BeckyMetal Team

Classificada 4 em 5 estrelas

Lovely weathervane

We bought this lovely Golden Retreaver Weathervane for my sister in laws 60th birthday. She has an elderly Retreaver and we thought it would be a nice reminder for her. It's nicely made but should be packaged better as some of the metal was poking out of the package. Maybe more bubble wrap is needed. But other than that really happy with it.

10 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outdoor round metal design

Love my outdoor round metal design depicting tree of life and a lovely dog. Delivery quite quick with very good packaging. Will definitely be ordering from them again 👍⭐️⭐️⭐️⭐️⭐️

9 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect sun catcher gifts

Perfect item exactly as described online. Well packaged, didn't realise it came from abroad but luckily I'd ordered well in time. Took advantage of the 3 for 2 offer which made the price more reasonable. Well made products.

7 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dreadful!

I ordered two bushes. After quite some time, I was informed that one of the bushes was out of stock, and would I like to order an alternative. I said I would just like a refund please. After this I kept receiving more emails asking if I would like to order something else instead, I kept requesting a refund. The one bush of the two FINALLY arrived and I decided to keep it - it wasn’t amazing but it was o.k. Another email arrives offering me £3 off a different order in place of the out of stock bush. I replied yet again, just a refund please! I was then told a refund had been issued. No refund arrived. I asked again and was told it would be issued urgently - guess what? No refund!
Dreadful customer service - I would suggest you avoid this company at all cost!

1 de novembro de 2025
Opinião espontânea
logótipo da Beckymetal

Resposta da Beckymetal

Dear Sharon Lambert,

We’re very sorry to hear about the inconvenience you’ve experienced, and we completely understand your frustration regarding the delay in your refund.

Please rest assured that we are already verifying your order details and will make sure your refund is processed as soon as possible. Our customer service team will follow up directly with you to confirm once it’s completed.

Thank you for your patience and for giving us the chance to resolve this properly. If you have any further questions, please don’t hesitate to contact us at service@beckymetal.com.

Kind regards,
The Becky Metal Team

Classificada 5 em 5 estrelas

A great product.

The item was as described, not “near enough”. The shipping was reasonably fast and was easy to track.
When it arrived, it was well packaged and easy to open.
The wind vane itself was easy to assemble and very easy to mount.
I will use again.

1 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful sun catcher

I ordered a sun catcher with an owl as the centrepiece. I'm so pleased with it, it's a present for my Sister's birthday & I know she will love it too. Excellent value & I also love the variety of gifts that they have so will bear this company in mind for future gifts.

8 de novembro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais