Beckymetal Opiniões 

958
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Absolute scumbags total rip off Horrible customer service ordered stuff from them never received it got in contact they didn't want to know I had to get onto my bank to get things sorted. No wond... Ver mais

Classificada 5 em 5 estrelas

Absolutely gorgeous gifts. Purchased three suncatchers , two as gifts one for myself. Well packaged and excellent quality. They come from China so delivery dates are longer than normal but if you fact... Ver mais

Classificada 5 em 5 estrelas

The weather vane and two hanging brackets were bought as a Christmas present. They were dispatched promptly, well packaged and received on time despite being sent to an area of Cornwall where deliveri... Ver mais

Classificada 5 em 5 estrelas

At last, something that actually arrives looking like the illustrations on the screen. My sun catcher’s were well worth the price that I paid, they were well made with quality materials, and they real... Ver mais

Informações sobre a empresa

  1. Comerciante de instalações em metal

Escrito pela empresa

Welcome to Beckymetal! At Beckymetal, we are passionate about transforming raw metal into exquisite works of art. Our passion for metal craftsmanship has led us on a creative journey to curate a stunning collection of metal decorations that bring elegance, sophistication, and character to any environment.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

958 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 39% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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4,2

Todas as opiniões

(958)

167 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great quality items

Great quality items. Well packaged. I loved my large Seahorse suncatcher so much I ordered the turtle & elephant smaller ones. So pretty.

29 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

two u=items ordered and paid for only…

two u=items ordered and paid for only one delivered and no help with trying to find the other item.the parcel received contained one item only but the company insist both items were delivered.Somehow we have to prove the other item was not received and the co will not accept our word that this soi WOULD STILL LIKE TORECEIVE THE german shepherd dog window plaque ordered or get my money back!!!

15 de dezembro de 2025
Opinião espontânea
logótipo da Beckymetal

Resposta da Beckymetal

Dear Mr Harris,

Thank you for your feedback. We are very sorry for the confusion and inconvenience this situation has caused.

After reviewing your case again, we can confirm that a replacement for the missing German Shepherd dog window plaque has already been arranged. The replacement will be sent to the original delivery address.

We sincerely apologise if our earlier communication caused frustration or gave the impression that your concern was not taken seriously. That was never our intention, and we appreciate your patience while this was being clarified.

If you have any further questions or need additional assistance, please feel free to contact us at service@beckymetal.com and we will be happy to help.

Kind regards,
The Beckymetal Team

Classificada 5 em 5 estrelas

Lovely product

Lovely product, received many compliments. Purchased two for myself and because third was free ordered another one daughter. When I realised it was coming from china, I was apprehensive about quality, but no need. They are amazing. Delivery was a little long, but this was mentioned when ordering and came well within the time quoted

2 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer aware.

Update.
No success in cancelling order. It did arrive well packaged. No return address to send it back too.
They were not a staine glass (as described), they were covered with a plastic covering. Would not buy again
Had to put one star to write a review.
Put in order 31 dec 25 . Sent email to cancel the order 1st Jan 26 before it was was processed and shipped . Received an email 2nd Jan to say part of the order shipped .
Finally got an acknowledgement about cancellation my order on 5th Jan, asking me to have a rethink about cancelling my order and offered me £5 for the delay.. I replied confirming I wanted to cancel my order.
6th Jan received an email to say second part of my order had been shipped. Once again replied explaining I had cancelled the order on 1st Jan.
Question!, why did they send the rest of the order clearly knowing I had cancelled it.
Only contact is an amail address. No address or other contact details no registered company details.

2 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

An honest review

Before ordering from this website, I checked the reviews which appeared good and saw that they offered a money back guarantee and free returns so I felt safe to order a suncatcher at £32.99. When the product arrived, I was disappointed in it's quality. It wasn't a stained glass window but a picture(slightly out of focus in places) glued onto glass with someone putting textured squiggly lines on to replicate the metalwork. The colours were not as depicted on the website and light did not shine through.

I emailed them to ask for a refund and they messaged the next day and offered me £3 and said I didn't need to return the item. Obviously I refused so the next day I had an offer for £8. The following day they increased it to £13 and when I was still demanding a full refund they suggested I chose an alternative item from their website. Their best offer was £20 which I decided to accept. Despite appearances, this is not a UK company but Chinese. Do not expect to get a full refund if you're not happy with the product. On a positive note, they always responded to my emails the next day.

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First time using this company

First time using this company. Had a great experience great choice of products all rescannable priced. Easy process ordering and products came in good time before Christmas. Happy with the product we ordered and given as a present at Christmas. Would definitely use again and recommend to others out there.

11 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I am so very pleased with my purchase

I am so very pleased with my purchase. I bought a Celtic Knot Clover Sun Catcher Decoration Stained Glass Window Hanging. It is beautiful.
I bought it as a Secret Santa for one of my Granddaughters. She loves it. It was really good value for money. I gave it 4 stars because it took a long time to arrive, and there was no communication on delivery.

12 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely item

Lovely item, good quality and colours as seen on description. Well wrapped for despatch and got to UK safely from China. Will purchase again in 2026 for a summer themed sun catcher. Very pleased

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Utterly disappointing

I ordered a gift as a Christmas present on 2nd December. On 9th I received an email to say it was at a local depot for delivery. I chased it on 18th and it took two days to get a response that it was still at depot. It arrived today 27th December. Very disappointing. Very poor service. No communication that was meaningful. AVOID

27 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A pretty colourful window hanger

A pretty seemingly delicate colourful window hanger which is quite sturdy mage ometal and glass that lets the sunlight, when we have any, to light up to show the colourful leaves of this tree of life. I got it for a friend who adores it. I ordered three different ones and all were really lovely , well packed and all intact. They are perfect for presents, and I have one of a black cat that is lovely. Thank you

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I lost my dog around 7 weeks ago and…

I lost my dog around 7 weeks ago and was heartbroken ,I ordered a cocker spaniel weather vain and a plant hanger ,to say I'm pleased with them is an understatement, they are beautiful and I was lucky enough to get 2 more plant hangers from my son ,will definitely be ordering more bits from this company, heart felt thanks

28 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed

Really impressed with the service and quality of the product - sewing machine sun catcher. Would certainly consider using Beckymetal again. Received the item exactly 14 days from date of order and was able to trace it's progress from despatch to delivery.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This is a scam chinise based company

This is a scam chinise based company
Orderd (Order No BE54015) six weeks ago ... Money cahed. Nothing arrived. Getting little track contacing them. Now trying to cancel and getting a refund ... Getting no where .... avoid, avoid , avoid

10 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Beware, its Chinese

From reading the website I thought I was actualy getting something that was made and crafted in the UK, wrong! it is being shipped from China and slowly at that. Pretty sure I know the quality of what will turn up now, disappointing !

24 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a suncatcher on the 1st of…

I ordered a suncatcher on the 1st of December & like many it still hasn't arrived! I have tried to contact them via Facebook & email, with no response at all! Very very disappointing, & i'm starting to think i've been scammed, by reading the other reviews on here.

24 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst company I have ever dealt with

Worst company I have ever dealt with. They claim to have free returns and a money back guarantee but these are just lies. Item arrived broken and unusable. They offered a £3 refund on a £13 item.
Requested full refund and a prepaid label for return.
They increased refund offer to £6
They have just ignored my requests so I did a full chargeback through PayPal.

22 de dezembro de 2025
Opinião espontânea

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