Benenden Charity Trust Following Surgery for removal of Kidney due to Cancer Within a few weeks as I needed regular check ups Another tumour was found in my bladder I am waiting surgery for th... Ver mais
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Leia as opiniões dos outros
Benenden have been wonderful with their response towards treatments for me. I have been with them for a number of years now, and the comfort of knowing that they are always on the end of the line is... Ver mais
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After 2 in hospital stays via Ambulance and cancelled Operations and back on long waiting list contacted Benenden who approved Operation at Nuffield Haywards Heath. There was a fair bit of paperwork n... Ver mais
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Over the last few years l have had to get help from Benenden for diagnostic help, due to the long wait for NHS care. They have always been very helpful and professional when you contact membership ser... Ver mais
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Informações sobre a empresa
Sobre Benenden Health
Escrito pela empresa
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Informações de contacto
Holgate Park Drive, YO26 4GG, York, Reino Unido
- 0800 414 8004
- benenden.co.uk
4,6
Excelente
9 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Everything great experience went very smoothly for me
Everything went very smoothly for me
My wife had previously used beneden so we were familiar with how it would work
I am very pleased with how it went from beginning to end
My outcome was great so I couldn’t be happier
16 de março de 2026
Resposta da Benenden Health
Hello John, thank you for leaving this positive review. Our aim is to improve health outcomes for all our members, so we're delighted to hear this was the case for you.
Best wishes, Benenden Health.
Benenden are wonderful
Benenden have been wonderful with their response towards treatments for me. I have been with them for a number of years now, and the comfort of knowing that they are always on the end of the line is very reassuring.
They have organised my cataract surgery - and latest a cholecystectomy with Mr Wajed at Exeter Nuffield, who is an excellent surgeon in my opinion.
They are easy to contact - very pleasant staff, and the whole process I find very easy to follow. I would highly recommend Benenden health - and I have to many friends and family.
9 de janeiro de 2026
Resposta da Benenden Health
Hello Nell, thank you for taking the time to leave this positive feedback. We absolutely love hearing from our long-standing members, especially those who we have been able to support a number of times. We're here to support you for many years into the future.
Best wishes, Benenden Health.
Resposta da Benenden Health
Hi Laura, thank you for sharing this positive feedback, we're really happy to hear it has been a quick and supportive experience for you.
Best wishes, Benenden Health.
Excellent and professional help …
Professional helpful staff that organise everything needed very quickly. Highly recommend
28 de abril de 2026
Resposta da Benenden Health
Hi Carolyn, thank you for leaving this positive feedback for us. It genuinely makes our day to learn our members are benefitting from our services, and would recommend them to others.
Best wishes, Benenden Health.
The GP answered my call swiftly and…
The GP answered my call swiftly and immediately put into place a plan of action to secure further investigations for my symptoms. Beccause of her referral I was able to complete the investiagations within a matter of days.
2 de abril de 2026
Resposta da Benenden Health
Hello Sarah Ann, thank you for leaving this feedback for our 24/7 GP service. We're so glad to hear you got the answers you needed regarding your health concerns. Be sure to reach out if you need our support in the future.
Best wishes, Benenden Health.
Quick response , just what you need
Quick response from telephone call. Very helpful professional explained process and which was followed by the paperwork. .
I was very pleased with the information and able to act on it . Got appointment with consultant and got peace of mind regarding my condition. Very grateful . Highly recommended .
19 de fevereiro de 2026
Resposta da Benenden Health
Hello Joyce, thank you for sharing this wonderful feedback with us. Getting the answers you need about an ongoing health concern is so important for quality of life. We're so happy to hear we could support you in getting your answers.
Best wishes with the rest of your health journey, Benenden Health.
Resposta da Benenden Health
Hi Peter, thank you for leaving this positive review. We're really pleased to hear you have been receiving swift communications and service.
Best wishes, Benenden Health.
Can"t believe how badly they treated me…
Can"t believe how badly they treated me ! A friend recommended them to me . I have been a member fir 4 years . The first time I use them they filibuster and pontificate. Hopeless , save your money stay clear of them
27 de abril de 2026
Opinião espontânea
Resposta da Benenden Health
Hi Ian, thank you for sharing your experience here. We're sorry to hear you haven't had a positive experience with us. Our team is really keen to speak with you about this, so please can you contact them on Complaints@benenden.co.uk, referencing your membership number and an explanation of your experience. I have forwarded your feedback on to the team and they are ready to support.
Best wishes, Benenden Health.
Reassurance and understanding is oaramount
It is always reassuring to talk to Benenden - they are a ‘can do’ attitude rather than a totally negative response even when they are unable to help.
2 de março de 2026
Resposta da Benenden Health
Hi Marion, thank you for sharing this feedback with us. We're so pleased to hear you've had such a positive experience with our team - we aim to support our members, even when we can't provide a service!
Best wishes, Benenden Health.
Simple clear instructions
Simple clear instructions, fast access to GP for useful advice. Also access to specialists, avoiding waiting lists.
16 de abril de 2026
Resposta da Benenden Health
Hi Clive, thank you for sharing this feedback. We're so pleased to hear you've been able to access a GP appointment so quickly, so you can get the answers you need.
Best wishes, Benenden Health.
Knee pain consultation
The call handler immediately understood my concerns and need for an urgent consultation. I was given assurance that a successful outcome was entirely possible. My preferred consultant was available and the process of booking was simple and expedient.
29 de janeiro de 2026
Resposta da Benenden Health
Hi Roger, thank you for leaving this positive feedback for us. Knee pain can be a very distressing health concern to manage, so we're delighted to hear you were able to access a consultation so quickly.
Best wishes with the rest of your health journey. Benenden Health.
Sustained excellent service over the years.
Over the years I have received excellent service and and felt well cared for.
1 de maio de 2025
Resposta da Benenden Health
Hi Robert, thank you for sharing this feedback with us. We're so happy to hear we've supported your health needs over the years. We're here to help for many more years to come.
Best wishes, Benenden Health.
Fantastic Service
I have always kept Beneden as a contingency, I had to use the GP service for the first time and it was fantastic. GP appointment and prescription within 2/3 hours of logging into app and making the request.
5 de abril de 2026
Resposta da Benenden Health
Hello Danielle, thank you for sharing this positive feedback with us. Sometimes you need prescriptions urgently, so our 24/7 GP service is perfect for round-the-clock access to a clinician who can support.
Best wishes with the rest of your health journey, Benenden Health.
Clear and supportive care which enabled…
Clear and supportive care which enabled me to get an essential scan to diagnose a seriously debilitaing and painful injury. This was necessary as I was, after 4 months of disjointed NHS approach then facing at least 8 months further delay to have the necessary diagnostic scan. Beneden enabled this essential procedureto be done before my NHS Consultant referral.
3 de fevereiro de 2026
Resposta da Benenden Health
Hi Sue, thank you for taking the time to share this feedback with us. We're so pleased to hear you we're able to access a diagnosis so quickly, so you can become pain-free as quickly as possible.
If you need our support in the future, please don't hesitate to reach out.
Best wishes, Benenden Health.
Easy to get a gp consultation and…
Easy to get a gp consultation and advice on what questions to ask your own GP.
9 de março de 2026
Resposta da Benenden Health
Hi Teresa, thank you for sharing this positive feedback with us. Accessing a GP is so important to get those early health and wellbeing concerns answered. We're really happy to hear we could support you with that.
Best wishes, Benenden Health.
Resposta da Benenden Health
Hi there, thank you for sharing this feedback. We're really glad we have been helpful in your time of need.
Best wishes, Benenden Health.
Recent operation at Kingsbridge …
I had a procedure with Benenden recently at Kingsbridge hospital in Belfast and everything went very smoothly and the staff were very caring and friendly
12 de abril de 2026
Resposta da Benenden Health
Hello Barry, thank you for sharing this positive feedback with us, we're so happy to hear your procedure at Kingsbridge went well, and you're on the road to recovery.
Best wishes, Benenden Health.
I was seen by a consultant much quicker…
I was seen by a consultant much quicker than NHS.
I underwent surgery successfully
17 de abril de 2026
Resposta da Benenden Health
Hello Das, thank you for sharing this feedback with us. making sure our members are accessing services as quickly as possible is so important to us. We're really happy to hear it was the case for you.
Best wishes, Benenden Health.
Fast efficient and kind service
I was able to get an appointment with a consultant very quickly and my scans were taken and reviewed straight away so I left with a complete diagnosis and a good understanding of my condition and what would be the next steps.
11 de fevereiro de 2026
Resposta da Benenden Health
Hi Jane, thank you for sharing this feedback with us. Getting answers to your health concerns is so important for your mental health and ongoing care. We're really glad to hear you were able to access a diagnosis so quickly.
Best wishes, Benenden Health.
Resposta da Benenden Health
Hello Diedre, thank you for leaving this positive feedback, we're really happy to hear you were able to access an appointment so quickly.
Best wishes, Benenden Health.
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