Heel fijne en geduldige uitleg aan de telefoon gekregen betreffende al mijn vragen. Dezelfde onder handschoenen gekocht als vier jaar geleden en hoop ik net zoveel plezier van te gaan beleven.
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a query regarding my purchase and the response from bertschat was quick and solved my query in quick speed 👍 very helpful and looks like a good quality hat to keep me cool in the sun ☀️
We hebben verwarmde sokken gekocht. Deze werkte heel goed. De rechtersok ging kapot. Kan gebeuren na regelmatig gebruik. We hebben toen contact opgenomen met klantcontact. De reactie was heel snel en... Ver mais
Beheizbare Sohlen, halten die Wärme für max. 2 Stunden im Außenbereich! Vor Bestellung habe ich mich sogar darüber informiert und natürlich wurde mir nur das Beste zugesagt. Beheizbare Sohlen, die nu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
BERTSCHAT®️ is an international brand with over 15 years of experience in specializing the sales of convenience products. The products are further developed every year, so we can always offer the best and most advanced products that protects against the most extreme weather conditions.
Informações de contacto
Gessel 55, 3454MZ, De Meern, Holanda
- +3130 227 33 95
- info@bertschat.com
- bertschat.com
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
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As pessoas também visitaram
Only slippery roads remain …
… a valid excuse to not use my bicycle to commute to work. Cold hands -which was my other excuse- are a thing of the past now thanks to the heated Bertschat gloves. Recommended!
(One note of caution: the measurement tabled for the gloves turned out incorrect in my case - instead of the projected XL I ended up needing a 3XL)
Top electrische wanten
De aankoop verliep snel. De ervaringen met het product zijn prima en toen er een klein technisch probleem was met een van de wanten werd ook dit snel opgelost. De communicatie via mail verliep prima. Top product en top firma
Ik had mijn handschoenen net een paar…
Ik had mijn handschoenen net een paar maanden en kreeg problemen met de accu en dat werd super goed en super snel opgelost ..
De dag dat ik de accu's terug stuurde had ik de volgende dag al gelijk weer nieuwe ..
dat was echt super snel.
Alleen 1 kleine tip voor communicatie , het was top dat het zo snel allemaal geregeld was maar wilde ook graag weten wat er nou precies aan mankeerde .
Er zat geen briefje bij of geen email.
Dat is het enige wat ik een ienie minie minpuntje vond.
Maar voor de rest absoluut geen klagen.
keeps me warm driving a scooter in the winter
I drive 2x 40 minutes a day. to work and back, on one battery pack.
I have a pants, heated sweater and gloves.
Sure worth the prize, because it keeps me healthy.
Avoid. Poor customer service
Received a faulty product and had to pay to return!! Customer service advisor suggested I send back and reorder on 'premium delivery' at an extra cost but offered no codes against the extra.
It has put me off replacement as I'd have to pay AGAIN to return if the next set of gloves are faulty.

Resposta da BERTSCHAT®
Great supplier and product
I could not find any review from Slovakia so I was a bit afraid. Supplier is great, informed me about delivery and sent trucking to follow the package. I bought heated gloves with high battery capacity. I am really satisfied with the goods, too.
Great gloves warming my very often cold…
Great gloves warming my very often cold hands.
Extreme warm and couzy handgloves.
Not very happy that I had to pay for…
Not very happy that I had to pay for postal charges to send back to them a defective item. Should they have a quantity control system that make sure that their goods are working properly before selling them or absorbing their own faulty item.

Resposta da BERTSCHAT®
Goede kwaliteit onderhandschoenen.
Ondanks de feestdagendrukte snel geleverd. De onderhandschoenen met batterij-indicator bevallen prima! Geen koude handen meer bij het wandelen en autorijden. De ONDERhandschoenen zijn minder geschikt voor in de koude buitenlucht, maar wel met de handen in de jaszakken en in de auto kun je er alles mee bedienen. Goede kwaliteit. Aanrader!
Reliable product which works perfect…
Reliable product which works perfect and keeps my feet warm while biking in winter. I use heated insoles.
Absolut zu empfehlen!
Ohne Mängel, Service und Produkt unbedingt empfehlenswert!
Ich musste meine Bestellung umtauschen, da die Größe nicht passte. Mein Kontakt zum Kundenservice ging über Email schnell und reibungslos vonstatten und ebenso der Umtausch.
Heated socks & gloves are fantastic!
Their heated socks and gloves can't be beat! I have used them for three winters already and they consistantly keep out the cold. The battery life is amazing. I can highly recommend these products!
Heated Gloves PRO - Dual Side Heating
I bought the Heated Gloves PRO – Dual Heating with the extra 3000 mAh battery pack as a 2025 Christmas present for my wife, and it turned out to be a fantastic choice. The gloves, like nothing else previously, solved a years-old issue of Raynaud's disease.
We tested them properly in January in Tirol, so real winter conditions - cold, snow, and long days outdoors. The gloves performed exceptionally well. The heating is strong, even, and reliable, even at the medium setting. The extra battery pack was our comforting backup, but we actually never used it during one day.
The gloves are comfortable, well-made, and do exactly what they promise. My wife was genuinely impressed (and warm!), which is the best test of all.
Highly recommended for anyone who spends time outside in cold weather or is looking for a high-quality winter gift.
Bad customer service
I want to return a product and sent messages to the customer service but never got an answer.

Resposta da BERTSCHAT®
COLIS JAMAIS REÇU
Je n’ai jamais reçu le colis et le service client ne réponds pas c’est un scandale absolu! Ne commandez pas sur ce site ils collaborent avec des service de livraison douteux qui ne vous livreront jamais !

Resposta da BERTSCHAT®
Coulance
Vraag gesteld of ik nog op coulance kon rekenen op aankoop van iets meer dan 2 jaar geleden. Kreeg snel een positief antwoord. Inmiddels nieuw e oplaadkabel ontvangen. Superservice!!
Snelle levering en zelfs een upgrade…
Snelle levering en zelfs een upgrade omdat oorspronkelijke product niet leverbaar was
reklamace vadných vložek do bot byla…
reklamace vadných vložek do bot byla vyřízena kladně a rychle
I purchased some heated gloves as I…
I purchased some heated gloves as I work outside and I have heart failure which the medication gives me really bad raynards and I had a issue with one of my gloves and they were a week out of warranty.but the amazing staff was so understanding and sent me a new pair they bent over backwards to help me out and received my gloves in mega time.I couldn’t recommend them enough and will always use them 😊😊😊❤️
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