BetterLegal Opiniões 

371
TrustScore: 3 em 5

3,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Deceptive company. Please do your due diligence before ordering with this company. They do not respond. No phone number. Their 5 star rating in their Google sponsored ads is also another deceptive pra... Ver mais

Classificada 4 em 5 estrelas

They provided documents I needed. But, from a communication stand point, the site has a customer service phone number no one answers. So then you are left to fill out a damn form, which they ignore... Ver mais

Classificada 5 em 5 estrelas

Update, 26AUG: BetterLegal reached out to me and we discovered r issue and they made it right. Changed 1* to 5* Original, 11JUL: Twice now they filed incorrect information in two different states... Ver mais

Classificada 5 em 5 estrelas

BetterLegal is AMAZING! I had to form an LLC quickly for a recent home purchase. Because of their fantastic/easy to use system, I completed the online forms in 5-8 minutes. Once submitted Better Le... Ver mais

Informações sobre a empresa

  1. Serviços jurídicos

Informação fornecida por diversas fontes externas

BetterLegal provides LLC formation services in all 50 states. Instead of confusing customers by offering a la carte services which forces the customer into unnecessary research, we provide everything a customer needs to form their business and open a bank account. We also provide turnaround times as fast as each state we serve vs the standard 6 weeks of our competition.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

371 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 63% das suas opiniões negativas

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3,0

Todas as opiniões

(371)

20 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

They provided documents I needed, but NO service if you have questions.

They provided documents I needed. But, from a communication stand point, the site has a customer service phone number no one answers. So then you are left to fill out a damn form, which they ignore as well. The deal i signed up for included a bank account from Mercury - Still don't have a clue about the status - is company managed by Gen Alphas?

11 de julho de 2025
Classificada 5 em 5 estrelas

Excellent Service

No problems at all, from the company's inception to its formation... they are responsible, answer questions in a timely manner, and above all, are very disciplined in handling documents... A 10 out of 10 for the entire "BetterLegal" team. I recommend them!

10 de julho de 2025
Classificada 1 em 5 estrelas

Worst experience ever

Worst experience ever. I should have quit their service since the first year, it took months to get the LLC approved. Failed to send me notification/scans, and now they increased the price to $120 for the “Registered Agent Service”. They didn't let me know, also there is no option to cancel or change the “subscription”, and now they don't want to refund me the months I won't use of that full year paid. The customer service sucks, they don't even understand English correctly, foreign people who have no idea of what they are doing or the worse “AI Assistant” ever. One time I asked for 1 question, and they understood, “please terminate my LLC”. Not sure HOW if I was asking for something else. DON'T TRUST THEM!!! Also, I've been missing 2 years of notifications from the IRS and I'm starting to think that the IRS actually notified me but they never did.

9 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Hidden price increases, unable to cancel

Cancelled their service 6 weeks before annual subscription, and followed their hidden cancellation policy in their terms of service (must email multiple address and provide proof). However they did not cancel the subscription and they even increased the payment by over 30% without notification of any subscription price increase. Not trustworthy.

24 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am not able to cancel my…

I am not able to cancel my subscription. I have contacted them via email and the two phone numbers listed on their website.

7 de janeiro de 2025
Opinião espontânea
logótipo da BetterLegal

Resposta da BetterLegal

Hi Galex,

I’m sorry to hear about your experience, but I want to clarify a few points regarding your review.

While your feedback implies that you couldn’t reach us, we were able to assist you promptly. The issue wasn’t a lack of communication but rather that the response didn’t align with your expectations.

As requested, we canceled your State Compliance subscription. However, we also explained that we cannot cancel your Registered Agent subscription at this time. This is because we are still officially listed as your LLC’s Registered Agent, as evidenced by this screenshot of the state website: https://imgur.com/a/Nv0LRO0

By state law, we are required to fulfill the Registered Agent role until you formally change the agent (if keeping the LLC active) or dissolve the LLC. This ensures there are no lapses in service that could cause legal or financial issues for you.

I understand this may be frustrating, but these policies exist to protect you. For instance:

1) Avoiding future obligations – Terminating your LLC ensures no outstanding fees or penalties with the state.

2) Preventing missed notices or lawsuits – Keeping the business active with a defunct Registered Agent could result in critical notices being unanswered.

While we strive to provide excellent service, we are committed to following state rules and regulations for the benefit of our customers. A more lenient approach might create future complications, which we aim to prevent.

I respect your right to share feedback, even if it’s negative, but I hope this provides some clarity on why we handled your request this way.

Best regards,
Chad Sakonchick
Founder

Classificada 4 em 5 estrelas

Fast and Efficient Service

BetterLegal provides a fast and efficient LLC formation process with an easy-to-use platform and clear instructions. The service is excellent for those who value simplicity and speed. However, it’s important to note that registered agent services and state compliance are not included in the filing price but are offered as separate packages. Making this distinction clearer upfront or bundling these services would greatly enhance the overall experience.

30 de novembro de 2024
Classificada 5 em 5 estrelas

Support and value are unmatched

For weeks, I had slogged my way thru a number of companies similar to the services Better Legal provides. I am not a price shopper; I shop Quality vs Value. I spoke directly with all of the companies I considered quality. So, what made Better Legal rise to the top? The time that they took to have me fully understand the service, turnaround time and a dedicated support team. Let me also say their price couldn't be beaten. During the process I needed to rename my C-Corp, having the dedicated support team, we were able to change the name midstream. Response to my need was less than 15 minutes. The team called me directly, addressed the issue and never missed a beat. I have a number of business acquaintances and have already suggested they use Better Legal.

12 de setembro de 2024
Classificada 5 em 5 estrelas

Easy, Quick, Efficient

Better Legal was easy to use with clear pricing and directions. They were quick and provided all the information and follow-up I needed to set up my LLC quickly and efficiently.

11 de julho de 2024
Classificada 5 em 5 estrelas

Betterlegal For the win!

Betterlegal made it so easy to start my own business. I was confident, knowing that they handled all legal paperwork and I would not forget anything. Would 100% recommend them!

26 de junho de 2024

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