Very very bad experience no contact no communication took almost 2 months I attended to cantack them through their contacts platform several times no answers no contact I wish I did it myself P... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Deceptive company. Please do your due diligence before ordering with this company. They do not respond. No phone number. Their 5 star rating in their Google sponsored ads is also another deceptive pra... Ver mais
They provided documents I needed. But, from a communication stand point, the site has a customer service phone number no one answers. So then you are left to fill out a damn form, which they ignore... Ver mais
BetterLegal is AMAZING! I had to form an LLC quickly for a recent home purchase. Because of their fantastic/easy to use system, I completed the online forms in 5-8 minutes. Once submitted Better Le... Ver mais
Informações sobre a empresa
Escrito pela empresa
BetterLegal provides LLC formation services in all 50 states. Instead of confusing customers by offering a la carte services which forces the customer into unnecessary research, we provide everything a customer needs to form their business and open a bank account. We also provide turnaround times as fast as each state we serve vs the standard 6 weeks of our competition.
Informações de contacto
1003 Rio Grande, 78701, Austin, Estados Unidos da América
- betterlegal.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 58% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Should have done it sooner
Should have done it sooner. Better legal makes it so simple and straightforward the only thing you will wonder is how come you didn’t do it sooner.
Very Easy and Fast
Very easy to read and comprehend. Very straightforward and fast. I was skeptical at first but the process was fast. Very Impressed with the service.
A thousand thanks to the Better Legal team
Thank you better legal for helping me file my LLC. I was worried about starting my own business because I didn't know the first place to go to register my business and make it legal. Thankfully better legal did all the hard work with just asking me a few simple questions.
The better legal team really put everything at ease and I'm thankful for that.
Being new to starting a business you…
Being new to starting a business you have been very helpful and informative getting the articles of organization together for me and offering to help in anyway possible. You do excellent work and I will continue to work with you in all my endeavors. Thank you!
Quick and easy
Made the LLC registration process…
Made the LLC registration process incredibly easy
Smooth LLC Filing Experience with BetterLegal
It was quick, and efficient. Overall we got the document needed in a short period of time. I would recommend this option if you want the online/efficient option for setting up an LLC.
Betterlegal made setting up my llc…
Betterlegal made setting up my llc super easy and took the pain of the process away. I highly recommend to use them and streamline your llc setup.
Organized As A Formation Business Service
The process was well organized. I also like the additional documents. The videos are also very educational. I do like your process and I would refer your service when and if it arrives. The survey of business additional needs made the communication process simple.
I have used their service to set up my…
I have used their service to set up my LLC and I thought everything was going fine until I saw an unknown charge on my credit card. I didn’t receive any invoice, or receipt about this charge and whenever I tried to contact their customer service, they have not once picked up the phone. I’ve called more than 15 times, left multiple messages, left emails and nothing. Anytime I try to access my account (I have to reset my password) the website tells me “my reset link is invalid”. So I basically have no way of going into the account to see what the charge was about. I am so frustrated and annoyed at their customer service, just because of this I would never recommend this to anyone.
Long wait for LLC but overall satisfied with service
I submitted payment to file my single member LLC on May 26, 2023. I got a confirmation on June 2 that my LLC had been filed with my state. When I didn't hear anything for a few weeks, I sent an email to BetterLegal on June 23 to ask if there were any updates. No response. I emailed again on June 26. No response again. I connected with customer service over chat and the agent followed up on June 29. He informed me that my state required filings to be submitted by mail, and BetterLegal had mailed my filing "18 days ago". So, not on June 2 as they had claimed. As of today (July 12) it has still not been filed. I am unable to get a response from anyone at BetterLegal as to what is going on. I would advise going with a different service. I asked for a partial refund as I felt misled by their advertising and they took at least an extra week to file my LLC without any sort of update given to me. I'm giving two stars since the customer service agent followed up once.
UPDATE: I’m changing my review to 4 stars after Chad’s prompt response. I appreciate his candid message, as well as his follow through - he did in fact call and leave a voicemail going into detail about what happened. Thank you Chad for following up, and fingers crossed that my LLC goes through soon.

Resposta da BetterLegal
I was so amazed at how easy and…
I was so amazed at how easy and seamless the whole process was. What took me months to decide to do, took a matter of minutes to actually accomplish with the help of Better Legal
Betterlegal was quick and efficient
Betterlegal was quick and efficient. They did everything for me with no hassle!
Abuela's Cuban Sandwich LLC
Very easy fast process online.
Got my LLC and FL Tax id in just a few days.
Fantastic experience
Fantastic experience! I love how quickly my filing was completed and how easy it was to submit all the required information. I've been dreading this task, and BetterLegal made it so simple. The price was also comparable to other services and, in some cases, even more affordable.
Great job navigating the process
Happy Business Owner of Taylor Made Athletics
Your site was well explained and easy to follow. The turnaround was amazing, I received confirmation that my LLC was formed in 3 hours!!!
Lack of communication
I have an ongoing problem with getting in touch with them. They were quite efficient and extremely fast (same-day) with the filing process. They also faxed our EIN request as far as I am aware. However, their website has many issues, it is a total mess. I had problems with login (right now it gives the error `Sorry, your login session has changed/expired... please try again`) and password reset (the password reset link had double app2.app2.betterlegal in the beginning so it did not work but worked after I removed the first app2.). I think they are still developing it and it feels mostly unfinished. Some links, and utilities I saw the first time I logged in, are not available anymore. Most importantly, they do not return your emails. I must have sent 4-5 emails to the filling. Maybe it was the wrong email to send my specific issue but they did not relay it to the correct one and `contact us` on the webpage doesn't work for me.
I think the process is working as usual but the lack of communication casts doubt on the professionalism of the team. If I can get my EIN (hopefully) and bank account set up, I will consider using another registered agent.
Update 03/30/23: The website is still inaccessible. I can't log in or reset my password.
Update 03/31/23: The website is fixed. I can log in now.
Update 04/04/23 I have received my EIN and they got back to me over email. If I could get help with the opening of the company's bank account, our deal will be concluded.
Better Legal was the right choice
Better Legal was responsive and efficient. They created the documents that I needed to file for my LLC. The process was convenient and affordable.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







