Bettr Opiniões 

94
TrustScore: 2.5 em 5

2,3

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really straight forward and great service. Friendly and understanding. Really convenient way to see doctor if it a common sickness you might get and you are too busy with sick kids to drag them into t... Ver mais

Classificada 1 em 5 estrelas

The website has collapsed. At this point we have not tested the booked in meeting for later today but money has been withdrawn to pay for an appointment. The first impression is their entire system on... Ver mais

Classificada 1 em 5 estrelas

Unprofessional and insulting. This nurse couldn't even work out what a symptom was and denied my request for an antibiotic to help with an ear infection I had two other medical specialist told... Ver mais

Classificada 2 em 5 estrelas

Made appointment and paid Spoke to the reception and made a point that I could only work with phone audio Was assured this would be OK Connection was made at appointment time. Nothing but... Ver mais

Informações sobre a empresa

  1. Médico

Escrito pela empresa

Bettr is your doctor’s visit done right where you are right now. Online. Book to see a registered NZ doctor online in minutes by video or phone for as little as $10. There’s no app to download, no need to change GP and no registration; just immediate healthcare wherever you are.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

94 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(94)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing

The process was quick the doctor was great far more understanding and kind than my doctor put me at ease. I then got my prescription same day to my door and my lab tests emailed straight after. Everything was great so good I’ve enrolled!

30 de outubro de 2020
Classificada 1 em 5 estrelas

I had an online appointment

I had an online appointment, got asked to come to clinic to pick up prescription. Had to pay again just because I went there to pick up prescription. Not good at all, just didn't understand why I had to pay twice.
Our doctor is amazing, I am sure he doesn't even know that I got charged twice

30 de outubro de 2020
logótipo da Bettr

Resposta da Bettr

Hi Praveen. Was the second charge for the prescription itself or for another appointment?

Classificada 3 em 5 estrelas

I could not log in

I could not log in - was not able to enter my DOB till past the appointment time. However the doctor called me a minute later and had a discussion.

I had to call again to get a blood test recommendation report.

30 de outubro de 2020
Classificada 1 em 5 estrelas

Unhappy Experience

Better is convenient and easy to use.
I had video consultation and the doctor told that I need to see a GP as he couldn’t physically see or touch the abscess in my mouth. I was also told to pay $10 less than the normal fee when I went to see my GP as I already paid $10 here. However when I went to see my GP, I was told I have to pay the full fee. $10 is not much but this experience made me feel very uncomfortable.

Better should have clear instructions to let patients know in what cases they are not able to get advise while seeing a doctor online. For me it’s a waste of time and money.

Unhappy patient
Jane

30 de outubro de 2020
logótipo da Bettr

Resposta da Bettr

Hi Jane. We're sorry that you had this experience. We do state on our website what issues are good for telehealth and which aren't but this could be more visible so we will take your feedback on board definitely. With regards to your fee this should have been resolved for you at the time, let me check with the team and someone will come back to you soon.

Classificada 5 em 5 estrelas

This is excellent initiative

This is excellent initiative, I only required follow up treatment for shingles, repeat of medication, prescription for stronger pain relief and medical certificate for work. I love doing it this way as I don’t waste time travelling or sitting in waiting area amongst sick and vulnerable families who need to see doctors immediately. I believe if your well enough you shouldn’t need to meet with doctors as they only ask where the problem is, take a look at it and guess what medication you should try, if it doesn’t work and you return to office complaining they give you something else to try or refer you on for blood/urine tests, ultrasound or another service.

30 de outubro de 2020
Classificada 5 em 5 estrelas

Positive experience

The whole experience was very positive; from setting up appointment with my Dr to getting reviewed; all at the comfort of my home and smartphone. I just luv it.

30 de outubro de 2020
Classificada 5 em 5 estrelas

The Ease of Bettr

Bettr was so much easier to use than I thought. I made the appointment, paid for it and chose a consultation time. They have a selection of doctors to choose from but since they all have access to my medical records, I went with the next available. The doctor made contact carried out the consultation by asking questions, wrote me a script and faxed it to my regular pharmacy. Great experience!

30 de outubro de 2020
Classificada 5 em 5 estrelas

My experience with Bettr was great

My experience with Bettr was great. Easy to use. Doctor's consult was informative and helpful and the best part was I didn't need to leave my bed. Prescription sent to my preferred pharmacy and payment option was easier for me. Thanks Bettr 😀

30 de outubro de 2020
Classificada 4 em 5 estrelas

Very good service

It was really good and new experience. No need to wait and sit around for the GP. Very innovative idea. Cheers to the whole team of doctors and other people who are part of the Bettr.

30 de outubro de 2020
Classificada 5 em 5 estrelas

i was just happy to talk calmly and…

i was just happy to talk calmly and confidently to a different doctor than my GP to get a different opinion and get every things sorted without the hassle of waiting 40 mins and a cold brisk talking GP. I will use it again. Kudos to Dr Mathew Smith. Very much appreciated.

30 de outubro de 2020

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