I RECENTLY WON A BID ON BIDS.COM, AND JUST YESTERDAY I RECEIVED AN E-MAIL THAT THE ITEMS , WHICH COST ME $95.00AUS; WERE BEING SHIPPED FROM CHINA, I BELIEVED THIS BIDS.COM WAS FROM AMERICA, IF I WANT... Ver mais
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Leia as opiniões dos outros
Have written to them twice in the last month with questions re billings and why a bought item suddenly became UNavailable with ZERO response when asked. Obvious increase in sizes of under one carat... Ver mais
A empresa respondeu
After receiving a notification that I had won an auction and paying the invoice, I received a notice that technical difficulties voided this auction. The following day BIDS ran the footer notification... Ver mais
A empresa respondeu
Chris is thinking of BIDZ NOT BIDS BECAUSE BIDS JUST OPENED AT THE END OF NOV. SO HOW CAN IT BE THAT HE IS WAITING FOR A COUPLE OF MONTHS FROM A DELIVERY FROM A COMPANY THAT HAS NOT BEEN OPEN FOR A CO... Ver mais
Informações sobre a empresa
Escrito pela empresa
Best Online Auctions
Informações de contacto
27240 Turnberry Lane 200, 91355, Valencia, Estados Unidos da América
- +1-310-855-3525
- support@bids.com
- bids.com
3,1
Aceitável
203 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
they canceled the order after i won the…
they canceled the order after i won the bid .. it seems that if you bid less than the cost price they cancel the order ..
fake bidding site .. don't waist your time.
2 de julho de 2019
Opinião espontânea
Resposta da Bids.com
Dear Customer,
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
Your order had been canceled by our system as that specific product got removed from the site earlier and due to a synchronisation delay between our management interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
Won item
Won item. Order cancelled because they could not fulfill order. Do not have postings that cannot be fulfilled.
2 de julho de 2019
Opinião espontânea
Resposta da Bids.com
Dear Riley,
First of all let to express our sincere apologies for the created inconvenience and unpleasant experience.
However we have managed to successfully solve tech issues you had faced when order got canceled.
As we have explained in the email we sent right after your order had been canceled by our system, at the time you were still able to buy the item, that specific product had been already removed from the site and due to a synchronisation delay between our manage interface and site’s environment, the item shouldn’t be available when you could see it still available.
As that specific item is no longer available please check other interesting auctions featured on Bids.com
Please understand that we are direct responsible for the created situation so we fully understand and stand with you on this.
For sure you have no fault in our system failure and we like to offer you a consolation discount of $25 for any of your future purchase on Bids.com - please write us to support email and refer to your canceled order number and your name to be able to receive the discount.
We would be happy for you to accept our sincere apologies together with the discount offered and remain for future with Bids.com
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
Got a great watch at an amazing price…
Got a great watch at an amazing price here! If you’re patient and set your limit there’s always another one being posted after you lost one! Quick delivery too!!!
25 de junho de 2019
Opinião espontânea
I would give 5 stars but a small tweak…
I would give 5 stars but a small tweak is needed- Include the size of the ring in the description on bids in process. (not just on the main page) I ended up getting a ring that was larger than I thought it was because i couldn't tell what size it was once I bid on it.
24 de junho de 2019
Opinião espontânea
artwork
i was saddened that bids no longer had artwork for bidding
22 de junho de 2019
Opinião espontânea
Resposta da Bids.com
Dear Stuart,
Artwork is available for Buy Now and Best Offer buying format, soon will have Artwork for bidding also.
Please check other great deals we offer.
Thank you for being with us!
I paid for an order and then you sent…
I paid for an order and then you sent me an e-mail saying it was canceled but have not returned my money or the item I am not happy
16 de junho de 2019
Opinião espontânea
Resposta da Bids.com
Dear Julia,
You have been refunded in full June 13, same day your order had been canceled.
Please stop spreading untruthful information online about Bids.com.
You are Wellcome to take part of Bids.com Auctions and new - Best Offer platform.
Thank you!
I am always pleased by the process and…
I am always pleased by the process and the delivery time to me!
However, I hardly ever get a response when I email...so I don't even know if the messages are getting through.
2 de junho de 2019
Opinião espontânea
Bids.com appears to be going out of business
Bids.com appears to be going out of business. I purchased a Diamond & Ruby Necklace that was not up to the quality I have become to expect over the past 3 or 4 years. I have called their customer service on the same day I received the necklace, department 4 times and left messages with not one answer or returned call. I have tried to request a RMA on line thru their web site and it will not accept my order number so I cannot request a RMA that way either. Are they going out of business? When you go to 'bids.com' you get a different company.
2 de junho de 2019
Opinião espontânea
Resposta da Bids.com
Dear Clyde,
Bids.com is live and thriving - adding new products almost everyday.
We have successfully launched our Best Offer platform on Bids.com - plenty new products.
You are Wellcome to Bids.com - take Action to Win Auction!
Thank you!
I have always been satisfied with the…
I have always been satisfied with the items I've purchased from bids.com. I have taken the jewellery in to be tested and appraised and it is all real and valued at the same or more than purchase price. Will shop the site again.
30 de maio de 2019
Opinião espontânea
Always have had a good experience
Always have had a good experience
Thank you
30 de maio de 2019
Opinião espontânea
Responded to question once purchased…
Responded to question once purchased and were able to solution issues that care up
30 de maio de 2019
Opinião espontânea
Refuses to fulfill purchased winning bids...bad business practices!!!
Won three items at a very substantial discount (if the merchandise is authentic). I purchased all three and they unfulfilled ALL THREE orders stating the following for ALL THREE...Following was copied and pasted from the email received from Bids.com:
Bids.com
ORDER BIDS1***
Your order has been canceled
Order BIDS1*** was canceled because we did not have enough stock to fulfill your order and your payment has been refunded .
However, they did refund my accounts promptly... ONE star company for that! ZERO star company for business practices!!!
26 de março de 2019
Opinião espontânea
Resposta da Bids.com
Thank you for leaving your feedback, it's very important to us. Items do sell very quickly, that is true.
We hope you give Bids another chance.
Thanks,
Edward
Chris is thinking of BIDZ NOT BIDS…
Chris is thinking of BIDZ NOT BIDS BECAUSE BIDS JUST OPENED AT THE END OF NOV. SO HOW CAN IT BE THAT HE IS WAITING FOR A COUPLE OF MONTHS FROM A DELIVERY FROM A COMPANY THAT HAS NOT BEEN OPEN FOR A COUPLE OF MONTHS YES SO HE IS VERY MISTAKEN GET THE FACTS CORRECT BEFORE YOU WRIGHT BAD REVIEWS ON THE WRONG COMPANY.
9 de janeiro de 2019
Opinião espontânea
like the other have been waiting months…
like the other have been waiting months and will start proceedings today with credit card company
12 de dezembro de 2018
Opinião espontânea
Resposta da Bids.com
Thank you for leaving your feedback, it's very important to us. We do deal with a lot suppliers and some of them are located quite far so it takes longer to get the shipment.
We hope you give Bids another chance.
Thanks,
Edward
Still waiting for items
Still waiting for items. It’s been close to two months and nothing. Although my credit card was billed almost immediately. I’m about to dispute the billing through my credit card company for goods/services not received. I will not use this site in the future.
2 de dezembro de 2017
Opinião espontânea
Resposta da Bids.com
Thank you for leaving your feedback, it's very important to us. We do deal with a lot suppliers and some of them are located quite far so it takes longer to get the shipment.
We hope you give Bids another chance.
Thanks,
Edward
Got a great deal on some uncut …
Got a great deal on some uncut currency. Received my order. No problems.
20 de outubro de 2017
Opinião espontânea
It was good over all
It was good over all, just took a couple months to get my stuff.
20 de outubro de 2017
Opinião espontânea
I have been using Bids service since …
I have been using Bids service since the beginning and I am satisfied with their site.
30 de setembro de 2017
Opinião espontânea
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