There were very few photographs of the outside. The drop down menu for the number of guests doesn't allow for babies. It's hard to find the cottage again to share with others.
A empresa respondeu
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Leia as opiniões dos outros
A really high quality conversion in an idyllic peaceful location is a good start. Add to that the warmth of the welcome from the friendliest hosts, along with fresh flowers a sponge cake and milk in t... Ver mais
A empresa respondeu
We had our previous holiday cottage cancelled due to unforeseen circumstances. Managing to find another one through Sykes Cottages, very quickly, booking on line was very easy. I had an email conf... Ver mais
5pm is late getting in may be a worth having a look at changing it. House is brilliantly located, only there from Friday to Sunday, had to pay for full week rental on hot tub, refused to add on plus w... Ver mais
Informações sobre a empresa
Escrito pela empresa
Big houses, large holiday homes and group accommodation. Big cottages, little prices. Big Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Dog Friendly Cottages and Snaptrip.
Informações de contacto
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Reino Unido
- 0203 637 0812
- support@big-cottages.com
- big-cottages.com
4,2
Bom
601 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Easy to view and book
26 de maio de 2025
Quick and efficient
18 de maio de 2025
So easy to book…many thanks
12 de maio de 2025
Quick and easy to book
Quick and easy to book. First time booking with Big Cottages and good experience so far.
23 de abril de 2025
So much choice
So much choice, even for a large party with small babies and dogs. Easy to use the site and find what you’re looking for. Pictures are really good quality and helpful and the descriptions of the properties are very detailed.
31 de março de 2025
Good Customer Service
Lots of choice. I made a mistake on the dates and the Customer service were extremely helpful
30 de março de 2025
Enjoyable experience.
Very clear and concise site to navigate with lots of meaningful information on each property.
The interactive map makes it pleasure to move around the country, not a chore.
Recommended.
7 de março de 2025
Good display of cottages
4 de março de 2025
Simple booking process
3 de março de 2025
All very clear and easy to book
17 de fevereiro de 2025
Easy to find what we needed
It was easy to find a list of cottages that were suitable with the cost for the location, date and length of stay clearly listed before even looking into the details of the properties.
This ensured that we could be selective without wasting too much time.
The details listed within the property page are very good with much information regarding the area and amenities.
Being a large group we needed to ensure that it met all of our needs, and the description certainly helped.
This is the second time that I have used this in the last 12 months for a family get together and will continue to use it.
16 de fevereiro de 2025
The site is easy to use and it allows…
The site is easy to use and it allows you to add all your favorites which you can't always do
28 de janeiro de 2025
Quick and simple
Quick and simple, will review cottage after stay, but it looks amazing, so private and secluded just what I need
27 de janeiro de 2025
Great Site
Nice site easy to
Navigate good descriptions of accommodation and great photos
23 de janeiro de 2025
the Macleod family
the cottage looks brilliant we carnt wait to get together all my family 👍
21 de janeiro de 2025
Good selection of properties for large…
Good selection of properties for large families and good range of prices.
9 de janeiro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Very high deposit
While the booking process itself was straightforward and an agent was available on the phone, the deposit required was far too high at 30% of the total holiday cost. To quote the Competition and Markets Authority: ‘Terms and conditions that don’t follow this approach – for example, where the business keeps a large upfront deposit which bears no relation to its losses – are likely to be unfair. As a general rule, deposits should only be a small percentage of the total cost.’
Beware of Big Cottages - they try to enforce unfair terms and conditions.
27 de dezembro de 2024
Resposta da Big Cottages
Hello David,
Thank you for sharing your feedback.
Firstly I'm sorry to hear that you felt the deposit was too high on the booking you made.
However please be aware that the deposits you view on our Big Cottages website is managed via a property manager and we have no control over these prices.
Furthermore we do not hold any funds as your payment and contract lies directly with your appointed manager.
Deposits can fluctuate on our website, although I can ensure you that we do have properties that offer lower deposits. I have sent you an email explaining this in-depth and would appreciate If you could respond.
If in the meantime you have any further questions, then please do not hesitate to contact our team on 0203 637 0812.
Warm regards,
Katie
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