Bike Hero Opiniões 

564
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Ver mais

Classificada 5 em 5 estrelas

Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Ver mais

Classificada 5 em 5 estrelas

Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Ver mais

Classificada 5 em 5 estrelas

The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)

Informações sobre a empresa

  1. Loja de reparação de bicicletas

Escrito pela empresa

Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

564 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(564)

144 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Bike well serviced

Bike well serviced; definitely running better
Would be good to be able to request a narrower time window for collection

27 de fevereiro de 2026
Classificada 5 em 5 estrelas

I suspected the service would be more…

I suspected the service would be more than I expected as I cycle my bike everyday and with the recent endless wet weather, it was not in the best condition. Booking my bike in is always easy. Responses I get are prompt and very sympathetic to the fact that it was going to cost more than anticipated but necessary. Bike was delivered back with a smile! Riding it the next day was like being on a new but familiar bike. It has been a dream to commute to and from work since that service!

27 de fevereiro de 2026
Classificada 2 em 5 estrelas

Unfortunately the left crank wasn't…

Unfortunately the left crank wasn't tightened properly at the initial service meaning it came loose- luckily managed to get it back on in the right position and limp to work. When reported the service was very quick and I've now got the bike back (with a new crank) so all is well

27 de fevereiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi George, thanks for your feedback, always appreciated. Apologies again that this slipped through our quality control and glad we could get your sorted and back on the road ASAP.

Team Bike Hero

Classificada 4 em 5 estrelas

Good service .pick up and drop off is…

Good service .pick up and drop off is very handy. Bike looked like new when returned and feels much better to ride.
The only issued i had were that communication for pick up and drop off were not so good. I did not know the bike had been picked up of dropped off until i got home .

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi Roger, thank you for your feedback and great to hear you are happy with your bike.

We do text an hour time slot on the morning of every collection and delivery - but we are always looking to improve so will look into the possibility of collection/delivery alerts. Watch this space!

All the best,

Team Bike Hero

Classificada 5 em 5 estrelas

The service was excellent

The service was excellent. Bike Hero is easy to use: the bike was picked up and returned on the agreed dates. The price was reasonable and the dealings with Bike Hero were friendly

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Thanks for taking time to review Chris - great to hear you found the service easy to use, we put lots of emphasis on this.

All the best,

Team Bike Hero

Classificada 5 em 5 estrelas

Brilliant from start to end

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi Richard, thanks for taking time to leave a review - much appreciated. We try and make sure that the experience is smooth from collection to delivery (and everything in between), so great to hear it worked for you!

Team Bike Hero

Classificada 5 em 5 estrelas

My Specialized service

My Specialized mountain bike need a service and I looked around on line and found Bike Hero.

From booking the service to the collection of the bike the service provided was fantastic.

I leave on a block of flats with no lift and the person who return the bike back carried up the stairs because I wasn’t home.

Thank you for the great service provided and everything else keep up the good work I will definitely recommend you to anyone.

Kind regards
Jose

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi Jose - thanks for your review, we work really hard to make sure our customer service is on-point, so we're glad you appreciate it!

Team Bike Hero

Classificada 5 em 5 estrelas

Highly recommended

Very knowledgeable team, excellent communication, pick and drop off to suit me and to my work address. All that and still good value for money.

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi Robert, thanks for your review. Our collection & delivery service is central to what we do, so really glad you find it convenient.

Team Bike Hero

Classificada 5 em 5 estrelas

Fast

Fast, efficient, excellent service. Professional and easy

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi Katherine, many thanks for your review - fast and efficient is exactly what we aim for!

Team Bike Hero

Classificada 5 em 5 estrelas

Excellent service and comm

Excellent collection/ delivery, especially handy as I was hit in a a hit and run accident and my bike was going nowhere.

Given time slots for collection and return.

Given a full explanation/ quote.

Bike now rides better than ever. I wish I could get fixed as quickly after the accident. Will now be investing in cameras and insurance

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Thank you so much for your review - we work hard to ensure the collection & delivery service is as smooth a possible. Appreciated!

Team Bike Hero

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