Bike Hero Opiniões 

564
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Ver mais

Classificada 5 em 5 estrelas

Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Ver mais

Classificada 5 em 5 estrelas

Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Ver mais

Classificada 5 em 5 estrelas

The team did a very nice job with my bike and collection and delivery went well. I'll be using them again for my other bike ;)

Informações sobre a empresa

  1. Loja de reparação de bicicletas

Escrito pela empresa

Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

564 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(564)

144 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Great service, polite and courteous and quick response

29 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Thanks Sandra for your kind words, we're glad you enjoyed the service. We think being polite is really important!

Team Bike Hero

Classificada 5 em 5 estrelas

Problem with my Di2 rear mech not…

Problem with my Di2 rear mech not shifting.
Very quickly diagnosed the problem and were able to get the replacement part ordered the same day I dropped it off.
When they returned my bike to Kingston they were also able to adjust their route to accommodate my times.
Great job guys!

3 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi Richard, thanks for taking time to review. We'll always try and make deliveries fit around customer's schedules - so happy it worked well for you.

Team Bike Hero

Classificada 5 em 5 estrelas

Excellent customer service

2 de janeiro de 2026
logótipo da Bike Hero

Resposta da Bike Hero

Hi Valerie, thanks for your review. Customer service is really important to us - so we're happy your had a positive experience!

Many thanks,
Team Bike Hero

Classificada 5 em 5 estrelas

Quick and fair

Quick respond , time efficient, Fixed my bike quickly, gave me quote for the cost before the repair.Pick up and delivered my bike with prearranged time and date .Professional and great communication throughout the process. Thank you

5 de dezembro de 2025
Classificada 5 em 5 estrelas

Quick

Quick, efficient, reliable and value for money. Great service from start to finish. Highly recommend

5 de dezembro de 2025
Classificada 5 em 5 estrelas

The team at bike hero are absolutely…

The team at bike hero are absolutely superb. We live in London and were struggling to find somewhere to service our large, Amladcykler bike. The team collected, serviced and returned the bike all in good time and the bike now runs like a dream. Highly recommend and will definitely be using bike hero for all of our future services.

2 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super happy with the service at great…

Super happy with the service! I booked my bike for a service with free pick up and drop off included. My husband decided he would also like to add his bike with mine and this was not pre booked but at the time of pick up and this was no issue at all. It was very easy to add my husband's bike to the booking platform. Quick turnaround with the service and easy to agree a drop off time and date. Easy communication through their platform.

24 de novembro de 2025
Classificada 5 em 5 estrelas

It was the first time I used you it’s…

It was the first time I used you it’s so handy for someone to come and collect and pick up as I don’t drive and I’m busy. I’m always at work. I would recommend to anybody to come to you for repairs. I was very happy with my bike, it was worth the weight. I will come to you in the future if I have any more problems with my bike or I need to get it serviced I have told friends and family as well.

24 de novembro de 2025
Classificada 5 em 5 estrelas

Tried these guys out for the first…

Tried these guys out for the first time.
Paid for the top whack e-bike service because I had extra things outside of a normal service to request.
Easy process... Messaged them via the app with extra notes and info and all taken care if. They kept me informed and was notified promptly on Collections/Deliveries which were my main concern... but all in all good smooth process and will now send my other bikes :)

27 de outubro de 2025
Classificada 5 em 5 estrelas

Good experience with my bike repair

I had a very sad bike that they picked up. They consulted me on repairs and what I wanted fixed, confimed the cost of the repairs, and returned a functional bike. Booking and returns system easy to use, staff friendly. Can't ask for much more, and I'll book again.

27 de outubro de 2025
Classificada 5 em 5 estrelas

Heros they are

Everything went very smoothly. From booking my bikes in (at a reduced rate for the second bike) through collection, pricing and delivery. Efficiently dealt with throughout.

27 de outubro de 2025

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