Sent a broken bicycle, they have a predatory return policy. I returned the crappy Taiwanese bike and they kept my money. Somehow they took advantage of PayPal's dispute system and kept the money. Awf... Ver mais
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Leia as opiniões dos outros
Got a GREAT bike for a great price. Bikesdirect offers helpful videos and FAQs for assembly, which was intimidating to me at first, but was really pretty easy once I got into it. Shipping was fast, an... Ver mais
Even though the website gives “is this a scam?” vibes, I ordered my now beloved single speed Gravity bike and hoped for the best. Bike shipped within 48 hours, received my tracking number via email, e... Ver mais
I've been a customer of Bikes direct since 2017 (I have 3 bikes from them)and cannot recommend them enough. Despite the website being straight outta 1999, their bikes are the best value for your dol... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Save up to 60% Off New bicycles on the internet for well over ten years. Longer than many bike shops near you We believe in bringing you the best deals possible
Informações de contacto
Estados Unidos da América
- bikesdirect.com
Respondeu a 6% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
3rd bike was not a charm
This was the third bike I purchased from bikes direct and unlike the other purchases this bike was poorly assembled and in mediocre condition at best. The assembly appears hurried and mistakes are taking months to sort out. I had been very pleased with all the bikes I purchased on the website in the last few years, including a beach cruiser and a nice road bike. I was even recommending the site to all my friends. I'm being much more cautious now. I was happy with the quick response from the service help that emailed me back quickly but didn't really offer a ton of help.
Tire issues
I had the bike less than 2 months and have already had to replace the tires. The tires started cracking after the first ride.
The bike I ordered was a value bike
The bike I ordered was a value bike. The components work well enough when not stressed i.e. shifting under strain. The bike was equipped with Sram’s base model drivetrain (1by 11) and Shimano hydraulic brakes. Frame is double butted Reynolds strong kinda heavy. No pedals which is standard but an upgrade could be offered making the purchase stand out over other competitors. 1by12 would have been a better offering. I do Like the mixed components in this case. Price considerations with the drivetrain offered; could be better. I only know that now after putting a couple hundred miles on the bike. Hope this review helps.
Outstanding bike and price
Outstanding bike and price. But I was not given a tracking number, the shipment took me by surprise
Great bang for the buck
Great bang for the buck. I now have five Motobecanes from BD and they have all been awesome purchases. Two mountain bikes (HT and FS), one fat bike, a road bike and a gravel bike. I'm very happy with all of them!
Scratches and very bad adjustments
The bike had some cosmetic scratches for which I got a 10$ refund as a aolution and than I explained the support an issue with the derailleur adjustment sticker being misleading and the fact that the bike is totally unadjusted at delivery and they sent some videos but not really addressed my question.
I think overall the bikes are a good deal but I think a better attention to the quality of the adjustment would provide a better customer experience.
Great bike
Great bike! It fits me. Is well built and fast. This will be the third bike I've bought from bike direct.com. When time comes to buy another bike it will be from you
Consistently excellent value
This is my 3rd set of wheels from Bikes Direct. I have also purchased 5 bicycles from them. I am always impressed by the outstanding values they offer on high-quality bikes and name-brand components.
Fantastic experience
Fantastic experience! Quick delivery. Everything went as advertised. Could not be happier with the bike! I feel like i had an absolute steal. I paid $1100 for a full carbon road bike that would have run me $5000 anywhere else
Full titanium bike, electric shift under $4000
Everything worked out great, order the bike it arrived when they said it would. Very easy to assemble out of the box. Great price on my bike.
Easy affordable and quality
Easy affordable and quality. Third bike from this company. Highly recommend.
I got just what I ordered
I got just what I ordered. Seamless ordering and delivery. Bike is really good.
It was awesome
It was awesome, shipping beat the heck out of my bike but for most part in great shape!
Hello,order received in a timely manner…
Hello,order received in a timely manner and in excellent condition. Very happy with the HT-300 Mountain Bike.
good price
good price, prompt shipping received when told bike would arrive, bike as described on website
29er fat bike rims fit perfectly
29er fat bike rims fit perfectly, they where true and not damaged.
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