BINIBAMBA Opiniões 

144
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love this company so much!! I bought the original buggy mittens for me and the sheepskin liner for my baby when he was a newborn. Now we’re getting into the winter months I’ve decided to treat us b... Ver mais

Classificada 5 em 5 estrelas

Brand and product are amazing! Quality is superb and my baby is so happy with the sheepskin liner. Also loved the design collab which gives it a unique character. I’m looking forward to buying more fr... Ver mais

Classificada 5 em 5 estrelas

Customer services are often an automated affair these days, but the Binibamba team (Hannah) fished my Hail Mary out of the automatic replies and helped solve my issue. I bought a Binisuit while I was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

absolut verliebt in die Snuggler aus Merino. Mein Baby liebt es auf dem Fell und wir nehmen es überall mit auch zum wandern oder bouldern damit der kleine Mann es bequem hat.

Informações sobre a empresa

  1. Loja para bebé
  2. também em
  3. Loja de acessórios de moda
  4. Loja de roupas para bebé

Escrito pela empresa

At BINIBAMBA we're all about finding ‘the one’. It’s a love letter to individuality. To having fun with fashion - no matter your age. To parenthood. To STARTING OFF, STANDING OUT. Big and little kids unite - we’re celebrating and sharing style, together. Welcome to our snuggly world. Join us and find ‘the one’ at BINIBAMBA.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(144)

37 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Delighted I placed the order!

I ordered the milk snuggler and am so impressed with the quality of the item. Incredibly soft and luxurious. Can't wait to see my little girl use it this December when she arrives! I also placed an order for the buggy mittens in milk - a treat for myself and they look fab!

22 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

It felt like Christmas receiving the…

It felt like Christmas receiving the most beautiful items. It was my first time ordering and I was a very happy Customer. I ordered the Milk Snuggler, Baby & Mama Milk booties & Teddy Hat. I look forward to ordering more in the future. I am very obsessed with everything!!!

20 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My absolute favourite brand for baby items

Binibamba products are absolutely gorgeous quality and as a bonus, chemical free, I can’t fault them. Ive purchased the Snuggler, booties and footmuff and love them all. The Footmuff and Snuggler keep baby so warm and cosy in her pram, she sleeps like a dream in there. A truly lovely brand 🤎

14 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful sheepskin items

Beautiful sheepskin items! I love the sheepskin waistcoat for baby, and have just ordered a foot puff for the pram. Lovely quality 💛

7 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered the pram puffmuff and mittens…

I ordered the pram puffmuff and mittens for my granddaughter who lives in London. I hit the pay now button before I realized I had shipped to my address In America. I frantically emailed the BINIbamba customer service and to my surprise they got right back to me and changed the shipping address. Incredible customer service and Hannah was so kind. My daughter is so excited to get this product and it will be there soon, thanks to a company who values their customers.

2 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing customer service.

Ordering a gift for a friend, I made the mistake of ordering the wrong colour snuggler. I emailed the company at 10pm at night asking to change the colour over, to my surprise I had a reply from them by 8:30am, confirming the change in my order - You don’t get customer service like that anymore!

2 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Customer service is amazing

Customer service is amazing! I put in the wrong postcode for a gift and Royal mail sent it back to them and they then resent it out to my friend. Quick response and lovely customer service team. Thanks so much!

29 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing amazing amazing

Amazing amazing amazing! Number one baby product (the smuggler) and number one mummy product (the pram muffs) and my most recommended products to new mums! I love them so so much, so versatile and soooo comfy for my baby who loves to sleep in his pram!!!

26 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Pushchair does not collapse with liner installed

Purchased a buggy liner/‘snuggler’ but quickly realised that when installed in my Joie Finiti Signature pushchair, it won’t collapse down at all.. therefore cannot be stowed in cupboard or taken in the car if liner is on pushchair.

I reached out to the team on Instagram and after some back and forth they have confirmed the buggy should collapse 90% with the liner installed. As this was not the case for me I asked if it was possible to return the item as it is not fit for purpose. I was told this is not possible.

This is a luxury purchase for me- I took time to think it over and really did ‘treat myself (& baby). I now have an item I cannot use for a considerable sum with no option to return.

Binibamba have said there is ‘no more they can do’ for me. They have not done anything to try and help. I feel upset, disappointed and totally uninvested in the brand.

If you have a Joie Finiti Signature pushchair avoid purchasing a liner from this company to avoid the same disappointment.

21 de outubro de 2024
Opinião espontânea
logótipo da BINIBAMBA

Resposta da BINIBAMBA

Hi Sophie,

thanks for your message & so sorry to hear of your disappointment.

As a small business, we always strive to provide the highest quality products & customer experience. We do everything possible to make sure each BINI customer is super happy with their pieces & have a special piece for life 🤎

Unfortunately we weren't aware of the new folding Joie buggy & this is really helpful for us to know going forwards. Ordinarily we encourage BINI customers to remove the snuggler when a buggy is being folded/transported so it's kept snuggly & in the best condition.

As with all returns however, we cannot accept refunds for products which have been used. We wouldn't consider this a fault with the product but would simply recommend removing the straps & taking the snuggler off the chassis.

Again, so sorry you feel let down by the service you received.
Team BINI x

Classificada 5 em 5 estrelas

Brilliant company + customer support

Kind and quick and helpful customer support. This is a company that cares about their customers and as a returning customer I’m really happy with support and the quality of the items I’ve had from binibamba. Big fan!

15 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My favourite brand for a baby shower gift!

My favourite brand for baby shower gifts! A fabulous treat, that not many people would buy for themselves. Not only does it make the mamas smile, but gives them peace of mind knowing their baby is warm and snug in winter and regulated in the summer. I love the classic milk liners which look great in any colour pram. But have also just purchased the mittens for another gift along with a pair for my sings Christmas present.

15 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love love love

Love love love.
The colour ways were difficult to choose from because they have so many cute options. Bought this in winter, but can’t wait to give it a go in summertime too!

13 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service and quality of products

I had a small issue with one of the snugglers and Hannah went above and beyond to help, even sending a replacement. Binibambas customer service has been fantastic, not to mention the quality of their products are amazing! I have brought the whole set for my baby - footmuff, snugglers and couldn’t resist the pram mitts for myself! I also love the fact that all their products are chemical free and safe on my babies skin.

9 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

So many deliciously, natural, baby items!

My love of Binibamba began a few years ago as I saw the yin yang snuggler on instagram, so once I became pregnant this year I knew I needed to have it! I ordered it a couple of days ago, it arrived this morning and I am absolutely over the moon!
I also ordered the larger and smaller flat bears (separately because I loved them so so much), and the Teddy Hat.
All of the items are so beautifully made, and have that amazing sheepskin scent that reminds me of being a child.
I couldn’t be happier with my items and can’t wait to order more, thanks so much Binibamba!!

11 de outubro de 2024
Opinião espontânea

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