The company was referred to us by our extended family member. Brother Humza was very professional and knowledgeable. He listened to our needs very tentatively and provided all the accommodations pre... Ver mais
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Leia as opiniões dos outros
My Booking Agent, Shahroz looked vigorously to help me plan my umrah all while working on my timing and schedule! Thank you Shahroz for your kindness. Truly an incredible service. Bismillah Tours... Ver mais
A empresa respondeu
Asalaamalaikum, wanted to take some time out to mention what an amazing help bismillah tours have been. We had Shahroz as our help agent,he was extremely kind and supportive throughout the process.... Ver mais
A empresa respondeu
From the initial conversation to booking the trip, they were patient and detailed oriented in handling the booking, trying to get us the biggest bang for our buck! Hamza was phenomenal in keeping i... Ver mais
A empresa respondeu
4,9
Excelente
408 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 75% das suas opiniões negativas
Geralmente responde em 48 horas
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Alhamdullillah just finished 7 days…
Alhamdullillah just finished 7 days Umrah package with brother Faheem from Bismillaah Tour, we will be back soon using Bismillaah tour, InshaaAllah
Highly recommended!
25 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Alhamdulillah, thank you for your kind feedback. We’re thrilled to hear that Brother Faheem’s guidance and support made your Umrah journey smooth and worry-free. His dedication to assisting you every step of the way is exactly what we aim for. We look forward to helping you again on your next trip, InshaaAllah!
Great Customer Service!!
Great Customer Service!!
Reaching out checking everything going right
3 de fevereiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you so much for your kind feedback! We’re glad our team stayed in touch and made sure everything was going smoothly. Your satisfaction means a lot to us. Thank you for trusting us.
AsalamuAlaikum great service from you…
AsalamuAlaikum great service from you all .Brother Abbas really helped me a lot. JazakAllah for all your help .
1 de fevereiro de 2026
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Resposta da Bismillah Tours
Wa Alaikum Assalam. JazakAllah khair for your kind words. We’re very pleased to hear that Brother Abbas was able to assist you well. May Allah accept your journey and reward you abundantly. Your kind words truly mean a lot to our team.
Due to the recent snow storms our…
Due to the recent snow storms our flight was canceled. Bismillah tours team helped in substitute arrangements. Their team is professional and care about their customers.
27 de janeiro de 2026
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Resposta da Bismillah Tours
JazakAllah khair for your kind words. We’re really glad Brother Abbas was able to support you and make things easier for you. Your appreciation truly means a lot to our team. May Allah accept your journey and reward you. Please do remember us for any future travel needs.
Thanks so much for the best service…
Thanks so much for the best service Numan Khan we had great time and the best journey he was checking on us and provide us the best team to help us out thank you a lot .
19 de janeiro de 2026
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Resposta da Bismillah Tours
Thank you so much for sharing your feedback! We’re delighted to hear that you had a great time and a smooth journey. Numan Khan will truly appreciate your kind words, he always makes it a priority to stay connected and ensure everything goes perfectly for our guests. It means a lot to us that you felt supported by the team throughout your trip. We look forward to assisting you again in the future, InshaAllah.
Fatima is tye best
Fatima is tye best
Great communication, gave me more than one options, and I would diffenetly reach out to her again
29 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you so much for your kind words! We’re really happy to hear that Fatima took great care of you. Her clear communication and effort to provide multiple options truly reflect her dedication. We’ll be sure to pass along your appreciation to her. We look forward to assisting you again whenever you’re ready, InshaAllah.
Well planned and executed trip
We planned our Umrah trip with Bismillah Tours, working closely with Brother Rawal, for almost six months, and overall it was a really positive experience. From the very beginning, Brother Rawal was extremely detailed, patient, and helpful in executing everything we wanted for our trip. He took the time to understand our preferences and made sure nothing was overlooked.
Our flights and hotel arrangements were perfect. We stayed at Swissotel Makkah, and we chose to pay an additional charge for a Kaabah view room, which was absolutely worth it. The room was beautiful, and being able to see the Kaabah from our window was truly a once-in-a-lifetime experience.
All pickups and drop-offs were very prompt, and the drivers arranged by the company made sure we were on time for our flight connections and our train journey. Everything ran smoothly, which really took a lot of stress off our shoulders. The entire process felt seamless and easy to manage, and we didn’t have to worry about logistics at all — which is such a blessing when traveling for Umrah.
One thing we would recommend improving is clear communication about the refund policy ahead of time. We were informed that refunds were not applicable for our specific dates and trip, but having a more clearly outlined refund policy from the start would make it easier for customers in case of unexpected changes in plans.
That said, Brother Rawal was always prompt, professional, and very responsive throughout the entire process. Anytime we had questions or needed clarification, he responded quickly and made sure we felt supported.
Overall, we had a great experience with Bismillah Tours and truly appreciated the care and effort that went into planning our Umrah. We would definitely recommend them to anyone looking for a well-organized and stress-free journey.
2 de janeiro de 2026
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Resposta da Bismillah Tours
Thank you so much, Sister Ruhi, for taking the time to share such a thoughtful and detailed review. We truly appreciate it. We’re really glad to hear that your Umrah journey was well planned and meaningful, and that working with Brother Rawal over those months made the process smooth and reassuring. Your kind words about his patience, attention to detail, and responsiveness mean a lot. It’s wonderful to know that this journey created such a memorable experience for you.
We sincerely appreciate your constructive feedback. Your suggestion is valuable, and we take it seriously as we continue working to improve transparency and set clear expectations for our guests from the very beginning.
Thank you again for trusting Bismillah Tours with such an important journey. We’re grateful for your recommendation and would be honored to assist you again in the future, InshaAllah. May Allah accept your Umrah and grant you many more blessed journeys.
Umrah in Ramadan
Salam everyone, booked Umrah with one of the agent - brother Rawal Abbas.
Hes has been on his toes finding a nice package for my family Umrah in Ramadan.
His behavior was very positive from day one and he has been responding to our queries in a swift manner and was able to communicate every detail about the trip.
Always ask for him as my experience with him was pretty good. And I hope now that our Umrah trip goes well and will also update here how was my trip went with Bismillah travels so keep checking for update.
30 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you for your kind feedback and for choosing Bismillah Tours. We’re very pleased to hear about your positive experience with Brother Rawal Abbas and his support throughout your booking process.
We pray your Umrah in Ramadan is smooth, blessed, and spiritually fulfilling. Insha’Allah, we look forward to your update after the journey.
Great accessibility and communication
Great accessibility while planning umrah. Fatima was able to provide me the information I needed quickly and follow up was wonderful.
30 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you for your kind feedback. We’re glad to hear that the planning process went smooth for you. Fatima will be happy to know her quick responses and thoughtful follow-ups made a difference. We truly appreciate your trust in Bismillah Tours and wish you a blessed and memorable Umrah journey.
Thank you very much service
Thank you very much service. They are very kind and nice Special for sister Fatima.
29 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you so much for your lovely words. We’re really happy to hear you had a positive experience. Sister Fatima will truly appreciate that her support made a difference. May Allah reward you, and we hope to assist you again in the future, in shaa Allah.
Easy and fast communication
Easy and fast communication was helped my brother Noman Khan
28 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you for your feedback. We’re glad to hear you had an easy and fast communication experience and that Brother Noman Khan was able to assist you well. Your kind words mean a lot to us.
We wish you and your family all the very best and look forward to serving you in the future, in shaa Allah.
Hussnain Kiyani has excel at the…
Hussnain Kiyani has excel at the planning our journey to Umrah. He has been so helpful arranging from flights, hotel and train . What was most impressive to me was how fast his response was. He was happy make changes when my goal shifted. His communication was professional, warm and deeply insightful. Thank you for all your help.
1 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you so much for sharing your experience. We’re delighted to hear that Brother Hussnain Kiyani made your Umrah planning seamless. His prompt responses, flexibility, and warm, professional guidance are exactly what we strive for.
We truly appreciate your kind words and pray that your Umrah journey is smooth, blessed, and spiritually rewarding, InshaAllah.
It was a very pleasant experience
It was a very pleasant experience. Brother Hussnain was very informative and knowledgeable about the umrah package. I will definitely try them in future. Insha allah
29 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Alhamdulillah, thank you for sharing your experience! We’re glad to hear that Brother Hussnain’s knowledge and guidance made your Umrah planning smooth and pleasant. We look forward to assisting you again in the future, InshaAllah, and making your next journey just as seamless.
The best travel journey ever brother…
The best travel journey ever brother Numan Khan did not left us a lone every step he was with us and gave us the best team to guide us and help us can’t wait to take another journey.Thank you again
20 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Alhamdulillah, thank you for sharing your wonderful experience. We’re delighted to hear that Brother Numan Khan helped you every step of the way and provided support throughout your journey. Your kind words mean a lot to us, and we look forward to assisting you on your next trip, InshaaAllah!
Ms. Bibi Juman
Brother Mr. Hussnain kiyani is such an efficient and competent sales person that I would rather deal with him and him only in the future. It is my loss that I have to forego this trip.
It was costing me too much for a room nearest the Haram. I am hope to get 3 others before 2026 ends, and then I will contact Mr. H. Kiyani again and this time for not wasting his precious time with several calls and emails offering me my options.
This is exactly how a sales person can best serve his company. He's very polite even though he contacted me repeatedly with no better results. He's very good at persuasion and I was very tempted to take one of his offers. The only problem was too expensive for a hotel near the Kaba as a one person.
Thank You Brother H. K and my sincere apology for your efforts bearing no fruit with me, even though you tried emails, phone, Whatsapp, texts for a weeklong
Thanks again & Allah' s very Best Blessings to You , Your Families and your coworkers and your Boss for recognizing your talents, skills and being an asset
to Your company
29 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you so much, Sister, for taking the time to share such a thoughtful and heartfelt review.
We truly appreciate your honesty and kind words about Brother Hussnain Kiyani. Your acknowledgment of his patience, professionalism, and sincere efforts means a great deal to us. Assisting our valued customers is never a waste of time for us, we tend to support our guests with transparency and respect, even when plans don’t move forward, and this is exactly how we believe service should be.
We completely understand and respect your decision. InshaAllah, when the time is right and your group comes together, sister we will be honored to assist you again and brother Hussnain will be more than happy to support you whenever you’re ready.
Thank you once again for your gracious words. May Allah bless you abundantly, grant you ease in your future plans, and allow you to visit His House at the best time and in the best manner. Ameen.
We wish you and your family all the very best and look forward to serving you in the future, in shaa Allah.
Many thanks for Hussnain Kiyani.
Many thanks for Hussnain Kiyani.
He is truly a great person. At first, I was hesitant because I was worried about the cost, especially with rent and other expenses in the USA. I wasn’t even thinking about going for Umrah, but after speaking with him, he encouraged me so much and offered different options that worked within my budget. Alhamdulillah, I am going soon. He has excellent communication skills, responds promptly, and shows great patience.
26 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Alhamdulillah, thank you so much for sharing your wonderful experience! We’re delighted to hear that Brother Hussnain Kiyani was able to guide you properly. It’s great to know that his patience, prompt responses, and excellent communication made such a positive difference.
May Allah bless your upcoming Umrah journey, make it smooth, and accept all your prayers. We look forward to supporting you every step of the way, InshaAllah.
Thank you Mr Nrman Khan for helping me
Thank you Mr Nrman Khan for helping me. This person really helped me out through the whole Umrah package process and provided me all insightful informations. I really appreciate
JazakAllah
25 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Alhamdulillah, thank you for sharing your experience. We’re delighted to hear that brother Noman Khan was able to guide you through the entire Umrah package process. Your kind words mean a lot, and we’ll be sure to pass them along to him. JazakAllah khair for your trust, and we look forward to assisting you again, InshaaAllah!
Omrah trip
Hamza Anis was very attentive. He followed up with every single step of the way. He even checked to make sure that we got our cab secured once we were in Saudi Arabia. Thank you Bismillah tours for the wonderful experience
13 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Alhamdulillah, thank you for your wonderful feedback. We’re thrilled to hear that Hamza Anis was attentive and supportive throughout your journey. Your kind words mean a lot to us, and we look forward to assisting you on future trips, InshaaAllah!
Hamza Anis- Great Customer Service
Hamza Anis was amazing! Took his time finding my family and I the best options for our trip. Great communicator, would definitely recommend!!
12 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you so much for sharing your experience! We’re really glad to hear that Hamza Anis took the time to explore the best options for you and your family and kept communication clear throughout. That level of care and patience is exactly what we aim to provide.
We truly appreciate your recommendation and look forward to assisting you again on future travels, InshaAllah.
I ended up canceling my plan but they…
I ended up canceling my plan but brother Noman Khan was helpful and courteous. Price was competitive. I cannot say much about services as I have yet to use it.
20 de janeiro de 2026
Opinião espontânea
Resposta da Bismillah Tours
Thank you for your feedback. We completely understand that plans sometimes change, and we’re glad to hear that Brother Noman Khan could assist you courteously and provide competitive options. Even though you didn’t get to use the services this time, we hope to have the opportunity to make your Umrah journey smooth and worry free in the future, InshaaAllah.
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