Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wonderful experience! I had already purchased a glass lunch bowl in the store, and now I've purchased another one, as well as a stainless steel lunch box and a large lunch bag. The products are excell... Ver mais

Classificada 5 em 5 estrelas

Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Ver mais

Classificada 2 em 5 estrelas

It’s pretty terrible. It doesn’t keep heat, no more than few hours. Given the price, quite disappointing.. The design looks good until you start using it.. I bought five items all at once. I missed th... Ver mais

Classificada 5 em 5 estrelas

We love our superb Black & Blum storage tins and use them every day. We put all of our plastic kitchen storage items into recycling and made the switch to stainless steel and glass. We have now... Ver mais

Informações sobre a empresa

  1. Loja de bancadas
  2. Loja de acessórios de moda
  3. Loja de artigos para desportos ao ar livre
  4. Grossista de acessórios de desporto

Escrito pela empresa

We are passionate about creating beautiful, original designs that are underpinned with functionality.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

255 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service and great product

Clear product and delivery info, all arrived and as expected. The bottle is great! Minimal packaging saved on waste yet gave all the instructions I needed. Charcoal filter was super easy to fit. Bottle feels and looks quality and the top and stopper are really tight, no worries on leakage. And most importantly the water tastes great! It's easy to carry either by hand or by the fabric tag attached to the top. It can lie on the sofa or safely in a bag because it doesn't leak. Would definitely recommend.

23 de março de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

spare lid

I'm just so pleased that Black&Blum offer spare parts. I love their items and I appreciate for environmental reasons that I don't need to buy a completely new item.

9 de março de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Charcoal Water Bottle

A really excellent design. The water tastes delicious, so much so it is the first thing I want when I wake up. The lip of the bottle is very on the mouth and the insulating sleeve that comes with the glass version really works to keep the water cool.

8 de março de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Love my new water bottle

I tried this new bottle with the cool looking charcoal. My water looks better, tastes better and makes me feel good. Ergo I love my new water bottle

6 de março de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Dish rack

I've just bought a new Dish Rack to replace the one I bought a good few years ago.

Glad to see they have amended the size of the cutlery holder - shows they do continue to work to improve an already excellent design...

21 de fevereiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Black, Blum and Wonderful

A very obliging and amenable company. The products are of uniformly high quality, both design and manufacture, and a joy to use. The customer service staff are courteous and efficient. Altogether a wonderful company.

20 de fevereiro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

I would review the item but I haven't received it

I would review the item but I haven't received it. DPD lost it and I am still waiting a replacement to be sent overall very dissatisfied with the service provided regarding the situation.

18 de fevereiro de 2017
Opinião espontânea
logótipo da Black + Blum

Resposta da Black + Blum

Dear Amy,

We are sorry for the inconvenience this situation may have caused and we would like you to know that every order that we receive is important to us and yours was no exception.

We pride ourselves for our customer service and we would like you to know that a replacement order has been resent to your delivery address.

We are investigating with DPD to understand what has been the issue with your order.

Again, we are sorry for any inconvenience this have caused and we hope you will enjoy your item soon.

Sincerely,
Black+Blum

Classificada 5 em 5 estrelas

Fantastic company with amazing products!

I ordered my product in the monronf and the bect day it had already been delivered to my house. The product itself is amazing! It's perfect for carrying milk for cereal and soup for lunch to work. The fact it comes with a spoon is also a massive plus! I've got multiple products now and will always continue to buy from black+blum!!!

1 de fevereiro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Shouldn't have to have bought a replacem …

Shouldn't have to have bought a replacement in the first place....again!

25 de janeiro de 2017
Opinião espontânea
logótipo da Black + Blum

Resposta da Black + Blum

Hi Anthony,

We are really sorry to read your review.

Could you please let us know what is your issue and we will give you the assistance required?

We pride ourselves on delivering the highest quality products and the highest quality service to our clients so we look forward to giving you the assistance needed.

Please email us at askme@black-blum.com and once the information is received we will get back to you as soon as possible.

Kind regards,
black+blum

Classificada 5 em 5 estrelas

Excellent product smooth prompt delivery

I bought one of these food pots last year for my partner and he's used it nearly everyday since and it's still in amazing condition. I finally bought one for myself and my sister and I'm loving using mine. Started a detox and needed to transport my own food when I travel to work etc. The lunch pot is an excellent product.

23 de janeiro de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Good product. Bad design fault and Bad warranty

Everyone in my family bought a water bottle each and I think they are great, look great tastes great. Unfortunately when I bought one it broke on the first day by the bottle falling on to its side on the table. The fall was pathetically small and tapped the metal clasp which they pushed through and broke the glass bottle. Weather it was a weak defect in this bottle or a floor with in the product, as an engineer with a deep understanding of material science and design I find this an unacceptable floor. The product would have gone through more force in my rucksack on a walk had it made it that far. Unfortunatley I would have to recommend, in my consderably knowledgeable, opinion that this product has a problem or the company is simply not willing to accept warranty claims. Therefore for the price of 30 pounds (including pnp) is far to much of a gamble on a product with a design floor and essentially no warranty. A shame as they are very pretty and the charcoal does work.

22 de janeiro de 2017
Opinião espontânea
logótipo da Black + Blum

Resposta da Black + Blum

Hi Thomas,

We are very sorry to hear that your Eau Good Glass broke but thank you for letting us know.

We accept and agree that the bottle should be able to withstand normal use without breaking.

Our bottle design is hand blown and although this adds to its beauty and charm, it also means the shape can vary slightly. We decided to use borosilicate glass which is harder than normal glass and gives pure water taste with better resistant on thermo-shock.

The challenge is that it is very hard to always spot a weakness before it actually breaks.

Also, you said that your bottle fell on the metal ring and since it is made from glass please note that the bottle will break if it is knocked.

Since we are always trying to find ways to improve we are working with the factory who makes the bottles to refine and improve the shape, manufacturing process and quality control steps in order to strengthen the bottle and spot any weakness.

Therefore it would be great if you could send a picture of the damage to askme@black-blum.com and we will pass the information on to our factory.

We are sorry for the issue you have had with your bottle and we will be pleased to replace it for you this time.

We hope it helps and we look forward to hearing from you.

Kind regards,
black+blum

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais