Wonderful experience! I had already purchased a glass lunch bowl in the store, and now I've purchased another one, as well as a stainless steel lunch box and a large lunch bag. The products are excell... Ver mais
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Leia as opiniões dos outros
Delighted to realise that the soft cover and completely secure bottle top mean I can transport it to wherever I go to work each day... guaranteeing me freshly filtered water. Great size, solid glass,... Ver mais
It’s pretty terrible. It doesn’t keep heat, no more than few hours. Given the price, quite disappointing.. The design looks good until you start using it.. I bought five items all at once. I missed th... Ver mais
We love our superb Black & Blum storage tins and use them every day. We put all of our plastic kitchen storage items into recycling and made the switch to stainless steel and glass. We have now... Ver mais
Informações sobre a empresa
- Loja de bancadas
- Loja de acessórios de moda
- Loja de artigos para desportos ao ar livre
- Grossista de acessórios de desporto
Escrito pela empresa
We are passionate about creating beautiful, original designs that are underpinned with functionality.
Informações de contacto
40 Rushworth Street, SE1 0RB, London, Reino Unido
- +44 (0) 20 7633 0022
- askme@black-blum.com
- black-blum.com
3,5
Aceitável
255 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love the carafes
They are strong and the glass is beautifully clear. PERFECT!
11 de dezembro de 2016
Opinião espontânea
Excellent products, awesome design
Couldn't be happier with Black + Blum products.
It was great to purchase a few more items in the Black Friday deal.
Good delivery service.
9 de dezembro de 2016
Opinião espontânea
Slow delivery
Would love to review the product but the request to review has arrived a week ago and the ordered goods have still not arrived. Have waited nearly two weeks. Please connect your delivery operation side to the "get a review" side of the organisation. Not happy.
8 de dezembro de 2016
Opinião espontânea
Resposta da Black + Blum
Dear Richard,
We sincerely apologise for the delay in sending you order out. We are currently working with a new courier and we have had a few delays in sending out the orders the past week.
However your order should have been delivered on 2nd so we are really sorry to hear that you haven't yet received it.
According to your tracking details that have been forwarded to your email address your order will be delivered by Friday.
We would like you to know that we have refunded your delivery charges in your account and we hope you will enjoy your products.
If we can help with anything do not hesitate to contact us and we will give you the assistance required.
Sincerely,
Black+Blum team
Excellent service
The candle holders I bought were good value for money. Delivery was early but they kept me apprised of the progress and allocated a time. All in all I would certainly use them again. I hope they keep up this standard of service.
6 de dezembro de 2016
Opinião espontânea
Excellent service, excellent product
Great service all round. Good communication on Delivery, I had to postpone it and there were no issues. Lovely product, a pleasure to deal with!
6 de dezembro de 2016
Opinião espontânea
My error but still pleased with purchase
I love the large carafe....I was looking for a water filter system using a glass jug/bottle. Stylish and practical. Perfect.
Sadly the same can't be said for the water bottle. It is my error that I thought this too was a glass bottle, which it is not, plus the lid is hard for me to put the retaining clip over ( I have rheumatoid arthritis) But i will persevere!
5 de dezembro de 2016
Opinião espontânea
You are using the wrong Delivery agent
DPD say they have tried twice but we have been in all day on both days. Also they say that a card was put through the door it wasn't. And now they want me to collect it.
5 de dezembro de 2016
Opinião espontânea
Love the product disappointed the next week to find it was half price
Product and delivery great
Massively annoyed that I bought directly (could have gone to John Lewis) and signed up for email offers to find the same item half price on Black Friday.
Still good product
4 de dezembro de 2016
Opinião espontânea
Very Happy
Good web site and ordering procedure, efficient service. Very pleased with the products: "Eau Good" and filters.
1 de dezembro de 2016
Opinião espontânea
Broken charcoal.
Although love the design of my drinks bottle and large glass bottle my charcoal came broken, Black + Blum did not want to replace it as they said it would work the same even if in bits! However they did replace it as they had already recieved the item and informed me this would not be replaced in future in a very rude message. The products are not cheap and I feel tiny bits of charcoal floating in the water could be drunk ! Has made me think twice about buying from them in the future!
29 de novembro de 2016
Opinião espontânea
Resposta da Black + Blum
Hi Emma,
We are sorry to hear the issue you have had with your broken charcoal.
We are more than happy to replace products such as the charcoal however we want to make sure that customers confirm this with us before doing so.
Please note that it is possible that the charcoal breaks inside the vacuumed pack, even if we try our very best for it to arrive to you in one piece.
We understand that you were disappointed but we wanted you to know that the broken charcoal still performs its job perfectly well, and filters your water the same way the long stick would.
You are still able to drink from your bottle if the charcoal has unlocked itself or if it has split into pieces. There is a little curve at the top of the bottle which would help prevent the charcoal from falling out (while you are drinking).
As you pointed out, it is also possible to find that there are a few charcoal fragments in the water. Please rest assured that the water is still safe to drink – Active charcoal is actually good for you - it can be also find in tablets to helps ease digestion.
If the black pieces remain a problem, please rinse your bottle and charcoal when necessary.
We hope this helps and that you will continue to enjoy our products.
Kind regards,
black+blum
Can't live without them
Amazing products. Endless useful, effortlessly beautiful. Can't live without them
26 de novembro de 2016
Opinião espontânea
Great products
Great range of products, with the option to buy replacement components, should they be required.
16 de novembro de 2016
Opinião espontânea
Good quality but not that long-lasting
I bought the Lunch Pot duo and just had to return to Black + Blum to buy a new lid, as the other lid broke after a year of owning. This was a little disappointing, as I've had containers from Poundland which have lasted longer and are significantly cheaper.
The pot itself is still good, a little stained from red curry paste but not too bad. It doesn't leak, which is a good thing!
14 de novembro de 2016
Opinião espontânea
Slow delivery/ poor communication
Having placed my order for delivery within 2 days of dispatch, after emailing and no reply, I had to call nearly a week later to find it hadn't yet been dispatched due to what they said was a problem at the warehouse, I was told I would then get an email that day to confirm it had been posted, I had to call again the following day as still no email to find they didn't have time to email the day before!!
Great product and well packaged but wouldn't buy from again as no organisation!!
1 de novembro de 2016
Opinião espontânea
Resposta da Black + Blum
Hi Sarah,
We are really sorry for the delayed in sending your order.
We have double checked our inboxes and we don't seem to have received your email.
Unfortunately when your order was placed we just had an IT issue at the warehouse that decelerated the shipments. Please be assure that this issue has been sorted out now and it won't occur again.
Also, please note that when an order is sent out from the warehouse we only receive the tracking details on the following day and they are manually sent to your email address. That is why you have received your confirmation on the following day of your call so we sincerely apologise for the miscommunication.
Many thanks for understanding and should you have any questions please contact us at askme@black-blum.com
Kind regards,
Black+Blum
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