I had looked everywhere for the Milkshake lifestyling amazing anti humidity protective styling spray and finally found it at you company! I had ordered shampoo and conditioner for my granddaughter fr... Ver mais
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Leia as opiniões dos outros
One of the items order was refunded.. I would have preferred to have it shipped once it came back in stock rather than refunded or at the very least given the option rather than making a whole other o... Ver mais
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Promised same day or next day deliver and was close to 2 weeks before I received . Emailed a few times with no response bc there is no phone number to call! Finally got a response email saying it wou... Ver mais
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Shopping and payment was easy, the only issue I had was contacting customer service at times other times they were fast and responded to my questions and concerns. The delivery took longer than what i... Ver mais
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Informações sobre a empresa
- Loja de produtos para cabelo
- também em
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos de beleza
Escrito pela empresa
BlendBox (blndbox.ca) is a Canadian online beauty retailer specializing in professional haircare. We offer a curated selection of premium salon brands trusted by stylists and beauty lovers across Canada. All products sold on BlendBox are 100% authentic and sourced exclusively from authorized Canadian distributors or directly from the brands, so you can shop with confidence. Our collection includes sought-after brands such as Olaplex, K18, Kevin Murphy, Color Wow, AG Care, amika, Verb, R+Co, and more—making it easy to find professional haircare you can rely on. BlendBox is a woman owned Canadian small business based in the Greater Toronto Area, independently owned and operated with a strong focus on quality, trust, and customer care.
Informações de contacto
Toronto, Canadá
- hello@blndbox.ca
- blndbox.ca
3,6
Aceitável
159 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good products and very fast delivery
Livraison super rapide, beaucoup de variété de produits je recommande vivement
25 de março de 2026
Resposta da Blndbox
Merci Beaucoup!!!
Scammers
Scammers! Terrible experience!
I ordered a few items 14th March. Didn't received nothing . Been trying to contact them for days now with no replies over email, phone or online chat. 2 weeks silence! BEWARE! Scam company!
14 de março de 2026
Opinião espontânea
Resposta da Blndbox
We can assure you we are very much a real company and definitely not scammers! We sincerely apologize for the delay and for the fact that you haven't heard back from us yet. We've actually been trying to reach you, but we just discovered a technical issue where our outgoing emails have been bouncing back to us undelivered. Please keep an eye out for an email from a backup address (as we work to fix our main server)
I’m happy to have found this company
I’m happy to have found this company. The product I ordered is difficult to find, so I was ecstatic when I saw they sold it. While I was initially upset that my order wasn’t delivered the same day as promised, I did receive a prompt reply to my email inquiry. It turns out that there were setbacks due to the aftermath of a severe Toronto snowstorm a few days earlier. My product did arrive a day late (which was no big deal as their customer service was courteous and respectful in addressing the issue). I will happily order from this company again and will confidently recommend them.
29 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Thank you for the great review! We apologize for the weather delay, but we're so glad our team could help. We appreciate the recommendation and look forward to serving you again
SCAM
SCAM! They do not offer same-day delivery, it is a lie. I have now waited 3 days for my products, sent several emails, phone calls, live chats, all to no avail. Products still not received and no one on their team has reached out to me. Their horrible customer service experience has forced me to make a trustpilot account just to leave a bad review.
Save your time and shop literally anywhere else.
5 de março de 2026
Opinião espontânea
Resposta da Blndbox
Thank you for your feedback.
We’re sorry to hear you were frustrated with the delivery timing. However, same-day delivery is available only when the “Local Delivery” option is selected at checkout. This option guarantees same-day service within our delivery area and within the daily cutoff time.
If a different shipping method is selected, the order is processed through standard shipping timelines instead.
After receiving your concerns, we cancelled the order and issued a refund rather than keep you waiting any longer. If there was any confusion about the delivery options during checkout, we sincerely apologize for that misunderstanding.
Resposta da Blndbox
Thank you so much for your kind words! We’re really glad to hear you’re happy with both the products and the service. We truly appreciate your support and look forward to serving you again soon. 💚
Doesn’t ship
I submitted an order on February 18 and it has not been shipped yet. I’ve sent 2 emails about it and no response.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Blndbox
Hi Delaney,
Our records show we emailed you regarding the out-of-stock items and received your confirmation to ship the remaining part of your order , which we have shipped as promised.
We’ve just sent a follow-up email with your tracking details to ensure you have everything you need. If you don't see it, please check your spam folder or reach out to us again directly!"
Excellent Product and Reliable Service
I’ve been purchasing my hair color with Blndbox for a while now, and I couldn’t be happier. The product quality is excellent. The color is consistent, easy to apply, and delivers great results every time.
Their delivery is always quick and reliable, which I really appreciate. Orders arrive promptly and are well packaged.
Overall, I highly recommend this service to anyone looking for a convenient and dependable way to purchase hair products online.
25 de novembro de 2025
Opinião espontânea
Resposta da Blndbox
Thank you so much for the wonderful review! We’re truly happy to hear that you’ve been enjoying both the quality of the products and the consistency of the results. It means a lot to us that you’ve chosen to keep coming back to BlndBox.
We also work very hard to ensure orders are packed carefully and delivered quickly, so it’s great to know that’s been your experience.
Your recommendation genuinely means a lot to our small team. Thank you for your continued support—we look forward to serving you again soon! 💚
Blendbox Amazing!!! Fantastic Company
Blendbox is always amazing to shop with, they have super fast delivery. It is always packed with care so your product comes in excellent shape. I once had an issue with the wrong product sent to me and the customer service was beyond amazing. They fixed the problem quickly, I had my correct product within a few days along with a discount code for an apology. They go above and beyond for their customers. That is why I keep shopping with them, they are an absolute pleasure to deal with.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Blndbox
This truly means so much to us!
We work really hard behind the scenes to make sure every order leaves our hands quickly, carefully packed, and exactly as it should be — so hearing that you notice the difference is everything.
And thank you for your grace when that mix-up happened. Mistakes are never the goal, but how we respond always is. We’re so glad we were able to get the right product to you quickly and restore your confidence.
Your support, loyalty, and kind words genuinely fuel our team. We’re grateful to have you as part of the BlendBox community 🤍
We can’t wait to pack your next order.
I always find everything that I need at…
I always find everything that I need at the best prices ! Never had any problems with delivery and the products are best quality!
5 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Thank you for taking the time to share your experience. We truly appreciate your support and are so glad to have you as part of the BlendBox community.
— The BlendBox Team
Brow tinting. I am a retired esthetician
I am a retired esthetician. I prefer to buy online my lash/brow tinting products online rather than go into Cosmo Prof.
Everything I need is always in stock. Quick free shipping.
5/5
Yes, I will continue to shop with you. I have recommended your shop to other people.
Thank you again.
10 de novembro de 2025
Opinião espontânea
Resposta da Blndbox
Thank you so much for your thoughtful review and for trusting us with your professional essentials. It truly means a lot to know you continue to choose BlendBox and recommend us to others. We’re very grateful for your support.
— The BlendBox Team
The products are great!
The products are great, never disappointed and more important, it is like instant delivery. It is only a few days and its at my door! Try them, you will not be disappointed and product usually cheaper than store!
13 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Thank you, Liz, for taking the time to share your experience. We truly appreciate your support and are so glad to have you as part of the BlendBox community.
— The BlendBox Team
Very happy
Easy to order
Always on time delivery
Fair pricing
Love it!
13 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Thank you for your feedback — we truly appreciate your support and are so happy to have you with us.
— The BlendBox Team
Order Debacle
Part of my order had to be refunded since it was out of stock. Then the rest of my order was misdelivered and returned to sender.
Two months after my order and several emails later I received the rest of the order but it was a different product, Reuzel Fiber instead of Reuzel Extreme Hold.
I've had a great experience with Blendbox in the past but this has been a disaster and I am loathe to return the incorrect items for all the trouble it's already been.
9 de fevereiro de 2026
Opinião espontânea
Resposta da Blndbox
Thanks for flagging this for us — that’s definitely not how we want things to go. No need to send anything back; we’ve already got a new order with the correct product headed your way. We appreciate you sticking with us through the hiccup, and we hope this will restore your trust in shopping with BlendBox again.
Resposta da Blndbox
Thank you so much for the feedback — we really appreciate you taking the time to share it. You’re absolutely right, and we agree. We’re actively reviewing our packing process to ensure product tops are more securely sealed moving forward.
Your input helps us improve, and we truly value it. Thanks again for shopping with us!
— The BlendBox Team 💛
Still no product and limited communication
Placed order Jan 26. Messaged Feb 3rd through email and website chat, no response. Messaged again Feb 4. Was told one product sold out, but that new stock had arrived and package would ship Thursday 5th, and I would be provided a tracking number. No tracking number provided Thursday Or Friday. Saturday no response. It’s now been almost two weeks since I placed my order and there is zero follow through, and they don’t even follow what their own shipping guidelines state on the website. I would honestly skip their prices and just buy locally.
Edit: based on response from their reply: there was no communication on your part to inform me of the delay until I reached out to you guys. And was ignored for over 24 hours, and then subsequently 48 hours. i messaged during your business hours that were posted on your website, on both email and chat. Now rather than admit a mistake, or communicate tracking information as requested, they have just deflected in their response cancelled my order behind the scenes. And honestly? I’m glad. I just hope I actually receive my refund. I have reported them to the BBB and highly suggest anyone else with similar experiences do The same.
25 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Thanks for your message. We understand delays can be frustrating.
For clarity, your order experienced a brief one-day supplier delay on a single item, which was communicated to you. At that time, you were given the option to wait for the incoming stock or receive a full refund.
We’d also like to note that several of the messages referenced were sent after business hours and over the weekend, when our team is offline. Messages received during those times are responded to on the next business day.
This was not an ignored or unfulfilled order, and communication did take place. We always aim to ship orders promptly and to keep customers informed when an unexpected delay occurs.
— The BlendBox Team
Scammers
for anyone looking to order from this company - dont. I ordered two items for same/next day delivery on Dec 12, 2025, now Feb 6, 2026 and no sign of order fulfillment. Been trying to contact them for days now with no replies over email or online chat. Scam company. Filed a dispute with my CC this morning
6 de fevereiro de 2026
Opinião espontânea
Resposta da Blndbox
Hi there,
We take reviews seriously and have carefully checked our records. Unfortunately, we’re unable to locate any order associated with this name, email, or the details provided.
We do not have any outstanding or unfulfilled orders from December, nor do we have unanswered customer inquiries from that period. If this review was posted in error, we’d be happy to look into it—please contact us directly using the email address used at checkout and include your order number.
Without verifiable order details, we’re unable to assist further.
— The BlendBox Team
Love their service
It’s become my go to place for my hair dye and my colour care items. Their customer service is just wonderful.
21 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Thank you so much for your support! We're excited to serve you again in the near future!
Great business
Got my Kevin Murphy paste same day will re purchase
22 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Love hearing that — thank you! Same-day delivery wins always energize us, and we’re so glad you’re enjoying the Kevin Murphy paste. We really appreciate the support and look forward to your next order 🙌
Do NOT shop with Blndbox
Do NOT shop with Blndbox! what a scam. I received a wrong item and one damaged item in my order. After I followed up, they asked me to return the order, which I did. Since then, silence. They took my money and the product back. Now I have to file a claim. Terrible business, terrible customer service. BlndBox, you are a bad business.
25 de janeiro de 2026
Opinião espontânea
Resposta da Blndbox
Hi Ahlexxi
we’d just like to clarify that your return was received and a full refund was processed to your original payment method.
If it helps, we’re more than happy to resend the refund confirmation or share the transaction reference so you can locate it on your statement.
Please feel free to reach out directly and we’ll be glad to assist.
Quality product and fast delivery
Fast service, affordable prices, quality product
29 de dezembro de 2025
Resposta da Blndbox
Thank you so much for the great review! We’re happy to hear you enjoyed the fast service, affordable pricing, and quality products. We really appreciate your support.
— The BlendBox Team
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