Breath of fresh air dealing with this company. It was easy to place my order, they delivered as promised on time. Each member of staff I dealt with was most helpful, efficient and friendly. I would no... Ver mais
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Leia as opiniões dos outros
As a non business user of materials many suppliers are not set up to deal with you but BM have a website that allows me to order steel at a time that suits me and in smaller quantities. They are accom... Ver mais
A good price for the steel beams and they were carefully delivered, although £300 including vat seems a bit steep for the option of the steel being removed from the lorry using a hiab
Ordered materials 2 days before pick up . Arrived at the depot went to reception.The staff at the reception were very efficient and dealt with my order right away.Left reception and into the steel yar... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are BM Steel Barclay & Mathieson is a long established steel stockholder with depots across the UK. We have a feel for steel We stock it, we process it, we deliver it We pride ourselves on our product knowledge and our customer service.
Informações de contacto
Shieldhall Works, Hardgate Road, G51 4TB, Glasgow, Reino Unido
- 01795 905666
- websales@bmsteel.co.uk
- bmsteel.co.uk
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Product fine service and manners on the…
Product fine service and manners on the phone and at the reception terrible didn’t help just made it harder for myself even made me check out online when I was at the front desk very odd took me over 1 hour to get my few bits
7 de março de 2026
Arrived on time
Arrived on time, plenty of correspondence so I could organise a lift on site.
4 de março de 2026
Very fast response from placement of…
Very fast response from placement of order to being ready to collect
26 de fevereiro de 2026
Quick and easy service
22 de fevereiro de 2026
Easy order process from start to finish…
Easy order process from start to finish and was kept up to update with my order. Workshop guy was friendly and helpful too.
Great service overall.
19 de fevereiro de 2026
Selling faulty stuff
22 de fevereiro de 2026
Resposta da BM Steel
Thank you for your feedback. We’re sorry to hear about the issue you’ve experienced. We’d really like to look into this further with our quality control team so we can fully understand what’s happened.
If possible, please send a few photos of the items you received to websales@bmsteel.co.uk. This will help us review the matter promptly and support you with the best resolution.
Thank you for your help.
Delivery Driver went above and beyond…
Delivery Driver went above and beyond in my opinion.
25 de janeiro de 2026
Excellent service
Excellent service, delivery coordinated from placing the order and executed as planned
15 de fevereiro de 2026
Great service
13 de fevereiro de 2026
Great product. Great price. Great service!
Ordered via the app which was easy to use and had a 5% discount. Was given a "latest by" date for collection. Got a call on the morning of the date saying ready for collection. On collection reception staff are friendly and helpful. Over the yard to the warehouse. Was helped out to the van with the order. Everything cut to perfection. Great product. Great price. Great service!
5 de fevereiro de 2026
Very happy with the service received
Very happy with the service received. Scott was very helpful when I phoned to discuss my requirements. Delivery arrived on stated day. The driver called the day before to give an estimated time and then when he was 30 minutes away. Excellent all round.
15 de janeiro de 2026
New minimum order terms caused my overpayment- sorted
Wanted a piece of steel that is showing as £4.50 including vat on their website ( I’ve purchased the same thing before) i was charged £36+vat, when i questioned this i was informed that they had done me a favour as there’s a minimum order of £50+vat !!! So I was charged for 8, the lady who served me never gave me any indication of this, I’ve contacted the customer service and I’m waiting for the response, I’ll keep this review updated —-So I received an email from Darren Foster today apologising for my experience and providing me with his assurance that he will be ensuring that the minimum order amount will be made clearly displayed in the future and ended the matter to my full satisfaction, Thanks Darren 👍
6 de fevereiro de 2026
Opinião espontânea
Resposta da BM Steel
Thank you for your feedback, and we’re genuinely sorry for the upset and inconvenience this situation has caused. We’re reviewing this matter carefully, and it has been escalated to our senior management team for further investigation. We truly appreciate you bringing this to our attention.
buying with BM Steel
BM Steel offers honest and helpful service, with competitive pricing compared to other suppliers. The stock lines are extensive and impressive, and their staff are approachable and communicative. Parking is convenient for lorries, trucks, and cars, and the location is easy to find. I look forward to conducting more business with them. I will be using there APP asap.
T J Miles
30 de janeiro de 2026
Excellent service and good…
Excellent service and good communication with customers
28 de janeiro de 2026
It’s a ‘steel’!…
When you want steel delivered quickly, reliably and at a great price, these are the people! Great service and communication.
21 de janeiro de 2026
Customer service
Customer service was brilliant and at the time I couldn't beat the price.
22 de janeiro de 2026
Very fast turn around on the order
Very fast turn around on the order, great service.
7 de janeiro de 2026
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