Bockers & Pony Opiniões 

1942
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended

Classificada 2 em 5 estrelas

Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Ver mais

Classificada 5 em 5 estrelas

Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Ver mais

Informações sobre a empresa

  1. Loja de lembranças
  2. Loja para bebé
  3. Loja infantil
  4. Loja de hobbies

Informação fornecida por diversas fontes externas

Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1942)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Delivery package dumped in a bush

Found the package in a bush at the end of my driveway in the rain. No notification that it had been delivered or that it was there. I only found it when I was gardening.

There are lots of safe places to leave a package. The bush where it was left is not one of them.

2 de março de 2022
logótipo da Bockers & Pony

Resposta da Bockers & Pony

We appreciate your feedback, one of our Customer Care Team will review the delivery of this gift and will be in touch. The Bockers & Pony Team

Classificada 1 em 5 estrelas

No hamper?

Hamper still
Not received and no response to my emails

28 de fevereiro de 2022
logótipo da Bockers & Pony

Resposta da Bockers & Pony

Thanks for your feedback we apologise for the delayed response. Our Customer Care Team will be in touch shortly.

Classificada 5 em 5 estrelas

Very happy

Really happy with all the gifts I’ve brought for others. Always arrive quickly and packaged beautifully.

28 de fevereiro de 2022
Classificada 5 em 5 estrelas

I gave 5 stars because this was an…

I gave 5 stars because this was an amazing experience for the recipient.
The service was excellent as you delivered on the day you said you were going to deliver.
The product received was of high quality and every item matched what was advertised.

Thank you for not letting me down 🥳🥳🥳

25 de fevereiro de 2022
Classificada 5 em 5 estrelas

Lovely hampers

I've received a Bocker & Pony hamper myself, so when I wanted to send a gift they were my first choice. The range is extensive with different price points, and the packaging makes the recipient feel special. I especially liked being able to complete the transaction but chose a delivery date several weeks in the future.

24 de fevereiro de 2022
Classificada 1 em 5 estrelas

Disrespectful and Poor Service

This was the first time I had used Bockers & Pony. Unknown to me the recipient of the gift had closed their office due to Covid. I received an email confirming this and advised I would be charged another $16.95 for delivery, which is fair enough. Given the circumstances I asked for consideration for the re-delivery fee to be reduced. When I received a response my request was completely ignored and no reason given. Very disrespectful and poor service which left me very disappointed.

23 de fevereiro de 2022
logótipo da Bockers & Pony

Resposta da Bockers & Pony

We are sorry you had such a negative experience, someone from our Customer Facing Team will be in contact with you to investigate this issue further. Thank you for your support - Team Bockers & Pony.

Classificada 2 em 5 estrelas

Did not get what I expected

Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar
Nina's Turkish Delight
The Chocolate Pot Rocky road
Bitesize Salted Caramel Coffee Treats
Organic Times Chocolate Covered Strawberries
Bahen & Co Almond & Seasalt
Bockers & Pony Gift Hamper Box.
We got things we did not want like white chocolate raspberries and something called bark and some dark chocolate. We ended up throwing most of it away.

20 de fevereiro de 2022
logótipo da Bockers & Pony

Resposta da Bockers & Pony

Hi Cherylann, we apologise for your negative experience. Our Customer Facing Team will be in contact with you to investigate this matter further. Thanks for your support - Team Bockers & Pony

Classificada 5 em 5 estrelas

As usual

As usual, I was impressed with Bockers and Pony. They delivered my anniversary gift to my son and daughter-in-law in good time. One less thing to worry about.

16 de fevereiro de 2022

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais