Heatco Scotland Ltd Opiniões 

536
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First class from start to finish. All the options explained clearly without any pressure to buy.Installation by Robbie, professional ,above and beyond. Could not recommend more highly. Competitively p... Ver mais

Classificada 5 em 5 estrelas

I cannot praise Kevin and his team highly enough. Kevin came out to do a quote for a new boiler and talked over the process if I should wish to go ahead . There was absolutely no hard sell or pressur... Ver mais

Classificada 5 em 5 estrelas

Heatco was recommend to me by a friend who had used the company. From the initial survey & quote to installation they have been outstanding. Kevin explained my options at the initial quote... Ver mais

Classificada 5 em 5 estrelas

Heatco can I just say go above and beyond for their customers. Customer service outstanding. Kevin and his team dealt with our new boiler installation. From start to finish I was kept in the loop, I w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Instalação de gás
  2. também em
  3. Empreiteiro de energia solar
  4. Empresa de aquecedores

Escrito pela empresa

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

536 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(536)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very Happy.

Very happy with both the customer service and the quality of the workmanship provided by Kevin and Adam. They were efficient, punctual and fitted the new boiler with no disruption to the kitchen. Thank you.

7 de setembro de 2022
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Resposta da Heatco Scotland Ltd

Thank you for your 5 star review

Classificada 5 em 5 estrelas

Genuinely so impressed with these guys

Genuinely so impressed with these guys. They installed my new boiler with minimal fuss and noise, left the place spotlessly clean and were impressively punctual and thorough.

13 de setembro de 2022
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Resposta da Heatco Scotland Ltd

Thank you , we appreciate your 5 star review

Classificada 5 em 5 estrelas

Highly recommended company

Highly recommended company, Excellent and friendly service from Kevin and Adam.

2 de setembro de 2022
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Resposta da Heatco Scotland Ltd

Thank you James, we appreciate your 5 star review

Classificada 5 em 5 estrelas

Great service

Great service, Kevin and Adam were very helpful throughout the installation. Adam was a very neat & tidy worker. Great communication and fair price. Definitely recommend.

30 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thank you Eileen , I am glad to hear you are pleased with our work

Classificada 1 em 5 estrelas

**Very Bad Experience**

**Very Bad Experience**
After looking at many positive reviews.. I have decided to book survey for my old Boiler Replacement with Kevin and his team . After visit to property he gave the quote and asked me to check with housing association for condensate pipe work to be carried out externally if not he suggested they need to take flooring and put back on after installing condensate pump to bath waste ..He quoted an additional charge for condensate pump installation internally to bath waste .I have agreed for that extra 500£ for internal condensate pipe work and booked the installation .On the Installation day , Adam and other person arrived on time around 8 am in the morning and asked me to switch off the gas and water connection to carry out the Job and Later after around 30-40 minutes they went out and received call from Kevin stating we need to hold on fire as this required re-survey .

30 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Hi Kirangandhi

I understand you really wanted Heatco to carry out your installation , however there seems to some confusion as to why I made the decision not go ahead with the work.

The amendment to your original quote was to install a condensate pump and connect a condensate hose to the bath waste, This additional cost quoted did not include or mention lifting of laminate and tiled flooring and relaying flooring and re-tiling once the work was complete. As this was an amendment to original plans and was discussed over the phone, I was not aware of any laminate flooring or tiles. As you can appreciate laying laminate flooring and re-tiling a bathroom floor is not something myself or my engineers are qualified to do.

On the morning of the installation when my engineer highlighted this to me I asked them not to carry out any work until I could attend. I spoke to you on the phone and offered to stop later that day , then I received your email asking to cancel the order, I considered this the end of the matter.

I hope this clears up any confusion and I wish you all the best

Classificada 5 em 5 estrelas

Great Company

Kevin provided a quick, professional and great value for money boiler installation. He was also very helpful with some other plumbing issues. Would highly recommend the company

26 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thank you Christine

Classificada 5 em 5 estrelas

Great service

Great service, Kevin and Adam were great throughout the entire process. Great communication and fair price. Definitely recommend.

26 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thank you Bartosz

Classificada 5 em 5 estrelas

Excellent Service provided

I used boilerguide.co.uk to start looking for someone to help after my boiler was declared unsafe to use. I was contacted by Kevin within minutes of receiving the notification who understood the urgency of my situation. From quotes to installation, the whole process was professional and friendly and certainly put my mind at ease with easy communication. The work was carried out and tidied away within the morning. Excellent service from all. Thank you.

22 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thanks Stephanie

Classificada 5 em 5 estrelas

All good!

Very professional, knowledgeable, trustworthy, helpful throughout. And the competitive price, 0% interests and good products were the foundation of giving them attention to start with. Thanks.

16 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thank you for your 5 star review

Classificada 5 em 5 estrelas

A top notch service.

I just want to say a big thank you to Heatco Scotland Ltd, they really did do a great job. The quote was reasonable and the summary of what work would be carried out was very clear.

When an issue or something that needed an alternative resolution did present itself, it was handled really well, "we can't do A, but how about option B, C or D?". You can't ask for any more than that.

I met a couple of the guys throughout the day and they were all cracking characters, really friendly and polite.

We are really happy with our new boiler and the installation and highly recommend Kevin and his team.

Thanks guys.

11 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thank you Jay, we appreciate your 5 star review

Classificada 5 em 5 estrelas

A1 Customer Service Experience.

Called on Monday. Visited on Tuesday. Delivered and installed on Thursday.

Took care of everything from start to finish. Cleaned up as they went. No rubbish. Called the call centre to fix a problem. Left only when I was happy and everything was working correctly. Money was secondary to Kevin throughout. No hard sale. No pressure. Answered my call when I called. Registered all my warranties. Will be using yearly for service. Won’t touch another company again. 10 years parts and Labour warranty. Excellent service and Employees.

11 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thank you Asif

Classificada 5 em 5 estrelas

Best quote by 15%

Best quote by 15%. Prompt estimate and installed when requested. Polite, clean and tidy installation in a matter of hours. Hope I don't have to, but would use again. 12 guarantee what else to say.

2 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thanks Bill

Classificada 5 em 5 estrelas

Boiler system change

New boiler.
Excellent service from quote to installation, Kevin & Adam both very professional who completed a high standard of work, explained everything very well,
And removed all rubbish.
1 quote is all you need (with heatco)
Would highly recommend 100%.
Alex.

1 de agosto de 2022
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Resposta da Heatco Scotland Ltd

Thanks Alex

Classificada 5 em 5 estrelas

We found Heatco to be extremely reliable

We found Kevin Allan to be very prompt, friendly and informative on his initial visit, and Heatco was extremely reliable, honest and efficient at installing our new boiler. I would definitely recommend Kevin and his team to anyone who is looking for boiler replacement or one of the other services they provide.

23 de julho de 2022
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Resposta da Heatco Scotland Ltd

Thank you Allan

Classificada 5 em 5 estrelas

Boiler and radiators replaced

Boiler and radiators replaced. Did an excellent job, really pleased.

4 de julho de 2022
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Resposta da Heatco Scotland Ltd

Thank you Sam, we appreciate your 5 star review

Classificada 5 em 5 estrelas

Very happy with the work done by…

Very happy with the work done by Kevin's team.Old boiler taken away,everything left clean and tidy.Would recommend Heatco Scotland Ltd. 1st Class Service.

4 de julho de 2022
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Resposta da Heatco Scotland Ltd

Thank you Cathie, we appreciate your feedback

Classificada 5 em 5 estrelas

A Great Recommendation

Had Kevin and his team recommended by some friends at work and could not be happier with the work done. Quick and thorough installation, excellent value on high spec boilers, overall extremely pleased!

21 de junho de 2022
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Resposta da Heatco Scotland Ltd

Thank you for your 5 star review Elliot

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