Boiler Team Opiniões 

256
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Nathan arrived on time with John (?)….they didn’t take long to dismantle the old boiler ….and of course replace it with a new one! I found Nathan to be very approachable…kind and efficient…..he was... Ver mais

Classificada 5 em 5 estrelas

Just had my boiler replaced, the boiler team were very good, Paul's initial contact was very good, and Dominic and his team were also very good and i am very happy with the all round service, well don... Ver mais

Classificada 5 em 5 estrelas

Really helpful with good initial advice over the phone . New boiler fitted in two days .Price was very competitive. The guys were very professional , polite and did a great job . Took time to... Ver mais

Classificada 5 em 5 estrelas

From quote to installation everyone we came into contact with was helpful and friendly. No hidden extras within the initial quote which was very competitive for our new boiler. The install team turned... Ver mais

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Informação fornecida por diversas fontes externas

The Boiler Team offers the most competitive boiler installation rates on the market. The Boiler Team install and service a large quantity of boilers which enables us to pass down discounted rates from the manufacturers directly to the customer. The Boiler Team offers new high efficiency A rated boiler installations, central heating systems including radiators, temperature controls, renewable alternatives, 24/7 emergency call outs and servicing / maintenance packages. The Boiler Team Ltd are a family run business with over 35 years' experience, remaining with the same ethos, adopt caring and ethical principles. We are here to help you get the most competitive rate, a fully qualified gas engineer will visit your property to carry out a survey and quotation adapted to you and your circumstances


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4,9

Excelente

TrustScore: 5 em 5

256 opiniões

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1 estrela

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4,9

Todas as opiniões

(256)

14 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Nathan arrived on time with John…

Nathan arrived on time with John (?)….they didn’t take long to dismantle the old boiler ….and of course replace it with a new one! I found Nathan to be very approachable…kind and efficient…..he was in and out of the house and I felt completely safe at all times ( living on my own). The boiler works brilliantly and the old one collected within a few days. I have no hesitation at all in recommending this company….a job well done so thank you very much !

3 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely fantastic team thanks Dom…

Absolutely fantastic team thanks Dom very tidy respectful had problems connecting my exsisting hive called hive and got it sorted couldn't wish for better thanks guys and to Paul for his excellent communication before installation

10 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Just had my boiler replaced

Just had my boiler replaced, the boiler team were very good, Paul's initial contact was very good, and Dominic and his team were also very good and i am very happy with the all round service, well done. I would recommend 101% this company, very happy customer.

3 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really helpful with good initial advice…

Really helpful with good initial advice over the phone .
New boiler fitted in two days .Price was very competitive.
The guys were very professional , polite and did a great job .
Took time to go over the instructions with me , and cleared up everything afterwards.
Really pleased , and will use Boiler team for all servicing .
Many thanks Richard Gardner

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A great company to do business with

A great company to do business with, we needed a new boiler fitted and spoke to Paul who was brilliant, he advised us about the boiler and arranged the delivery and fitting. The engineer who came was equally good, he was competent and quick and we were very pleased. Hopefully we don't need another boiler for a few years but that will be the company I go to. Definitely recommend.

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

LOOK NO FURTHER!

OK so leaking flue from inherited aging boiler hidden behind fitted furniture. Tried to go local (Cornwall.) Husband could not understand the quotes knowing how much the actual boiler was...he surfed. Got in touch with this company. Good reviews...shows how helpful these are. Had video call and problem and solution discussed. Well...less than a week later job done!! Two gents csme from Wales - Gavin and Jack. OMG a delight. A neat job which required some hefty drilling for new flue. Slate detail beautifull replaced over site of original flue. Could not be happier. Well done and Thank you so much Gavin and Jack.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

From quote to installation everyone we…

From quote to installation everyone we came into contact with was helpful and friendly. No hidden extras within the initial quote which was very competitive for our new boiler. The install team turned up early and worked hard to get us up and running with our new boiler. The aftercare service from Paul was fantastic! We had a very minor issue but was rectified quickly and efficiently even over a busy bank holiday weekend. Its very rare to get such great help and support so quickly and we really did appreciate it. Would highly recommend these guys.

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend company and team

Just had an upgrade install. The team were awesome, very professional, polite, courteous and worked clean as you go and left the property as though they hadn’t attended. Combi and radiators as recommended by Paul and his communication first class. Everything and extremely highly satisfied customer

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Competitive pricing, responsive and responsible!

They have charged us as quoted without any hidden cost. The price is also very competitive. Paul has responded to us immediately and professionally based on our requirements. Our tenant had been suffering for a few days without any heat and hot water and Boiler Team had responded to us precisely. The installation was done properly by Jack and Gavin. It was efficient, neat and tidy. Thanks to their hard work!

12 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Service - highly recommend

Moved house just before Christmas and found out the boiler had a number of issues, including a leaking condensate pipe. After our insurance company let us down. Deceived a new boiler would be the best option. Searched online and came across the Boiler Team. Simply filled in the form for the quote and within an hour Paul contacted us. Now I know he’s selling a product but Paul was amazing, listened to me moan about the boiler we had inherited and all the issues we had, he even stated it would probably be better to fix. However we wanted a new boiler, 3 days later our new boiler was fitted at a very competitive price. We couldn't fault the service or the team Dominic, Josh and McKenzie were amazing, gave great advice and left our home clean and tidy. They made the whole thing stress free and easy and for the first time the whole family feel lovely and warm in our new home. I wish all companies were as good as these. I would Definitely recommend the Boiler Team to anyone and everyone.

6 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent installation and perfect …

Excellent installation and perfect product. Had my first oil top up since installation and filling tank in June - only using half the oil my old Worcester used.

Very very pleased eith perfect instal and excellent day to day performance and running costs.

Thank you Boiler Team.

8 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Boiler replacement

From initial contact online to the swift telephone contact from Paul to within days having a replacement boiler fitted at a very competitive price.We couldn't fault the service or the team Dominic came with, I wish all companies were as good as these especially the distance travelled to install.
Definitely recommend them.

3 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service — quick, friendly, and excellent value

We’re absolutely delighted with The Boiler Team. They managed to fit us in really quickly when our old boiler finally gave up, and everything from first contact to completion was handled brilliantly.

Paul, the manager, was so friendly, professional, and easy to deal with — he kept us fully informed and made the whole process stress-free.

The engineers did a beautiful job installing our new Worcester Bosch boiler, towel rail, and Hive controls. The workmanship is immaculate, and they left the house spotlessly clean and tidy afterwards.

The price was very competitive, especially given the high quality of the work and the speed of installation. We’re genuinely thrilled with the result and would recommend The Boiler Team without hesitation.

14 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

The guys who came to do the installation were great, friendly, happy, informative and cleaned up after themselves, I am really pleased with The Boiler Team

28 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant company

Paul the manager is a genuine guy, they did exactly what they promised - (no messing.) Jack and Andrew were such nice lads! They were respectful, down to earth, efficient, with such high standards. They did a brilliant job, and the engineer explained everything clearly. They cleaned up well after themselves. Would highly recommend this company to everyone. Can't praise them enough!

20 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This Company is a pleasure to deal with.

I phoned this Company, spoke to Paul in South Wales, after searching the internet. It very soon became clear to me that I was speaking to someone I could trust. I needed a new boiler for a property I rent out some distance from me. Everything was handled by this company, progress was continually updated. Schedule maintained and quote very competitive. Would definitely use this Company again.

5 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First class experience

From start to finish of my recent dealings with The Boiler Team I cannot speak too highly of everyone concerned.From the initial visit by Paul Thomas, followed by the prompt installation of a new oil boiler by Andy & Jack as well as the more recent service of my oil Aga, again by Andy & Jack, each & everyone concerned was efficient, very helpful & courteous.

31 de julho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Promising start, disappointing outcome

I bought an oil boiler on finance in around August 2022 and my experience at first was great. The salesman was very good and the boiler was installed quickly with no issues. However, following installation my water pressure was very low throughout the house and when I called them I was advised to contact a local plumber. As part of my purchase, I was informed both in writing and verbally that The Boiler Team would arrange to complete annual services and would contact me accordingly. When they didn't contact me after one year since installation was coming up I phoned them to enquire and was advised they were running behind, however, somebody would be in touch. Again, nobody got in touch and I phoned them a handful of times over a long period of time and the outcome was always the same (promise of contact to arrange and then no contact). In the end The Boiler Team confirmed a date for completion of annual service, I took a day off work and nobody turned up. It is now 2025 and still no annual service. I emailed a complaint, copying in every contact email I could find on their website and I received no response, and quite frankly I have given up trying to deal with them and have resolved to arrange this with another company/local engineer. It has been a really disappointing outcome to a promising start, especially as this part of the service (arrangement of annual servicing) was specifically discussed, and part of the reason why I decided to go with a company like this instead of just buying a boiler privately. Unfortunately, I will not be using this company again.

13 de janeiro de 2025
Opinião espontânea
logótipo da Boiler Team

Resposta da Boiler Team

Dear Valued Customer,

Thank you for taking the time to leave your recent review after 3 years and are really glad to hear about your great installation experience — we’re genuinely sorry to hear about your experience with the service reminders, but we also really appreciate you bringing this issue to our attention.

Your comments regarding our previous email-based annual service reminder system are absolutely valid. Unfortunately, some reminders were being filtered into junk or spam folders, due to a server issue. We understand how frustrating this can be — especially when it affects important maintenance timelines.

Thanks to your feedback, we’ve now updated our system to include SMS text messaging for service reminders. This change ensures our 2500+ customers are notified more reliably, and we’re confident it will lead to a much smoother experience going forward now that the systems have been merged together.

We’re grateful that you highlighted this gap in our service, and we apologise for the inconvenience it caused. Your input has helped us improve, and we hope we can support you better in the future. We are the only UK based company that gives a Workmanship Warranty alongside the Manufacturers Warranty to ensure our customers are covered for any boiler faults despite which action the Manufacturer will take on a warranty claim.
We will be here if you ever require our assistance.

Warm regards,
Paul Thomas
The Boiler Team

Classificada 5 em 5 estrelas

Great service from start to finish

Great service from start to finish, Paul Churchill the salesman has an impeccable phone manner.
The price for my boiler swap was very competitive in fact the cheapest quote I had.
Jack and Andrew did all the work in under two days, left the job clean and tidy ( very nice guys!)
Would highly recommend the Boiler Team.
Mike Jackson.

9 de julho de 2025
Opinião espontânea

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