I purchased from a vendor on Bonanza. She performed well. However Bonanza charged sales tax on an apparel item shipped to me in NJ. I informed Bonanza that NJ does not charge sales tax on apparel and... Ver mais
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Leia as opiniões dos outros
Bonanza is the e-commerce equivalent of a tumbleweed. No traffic. No traction. No clue. It's baffling how a site with such comically low visibility expects sellers to stick around while their listings... Ver mais
Ordered an item via bonanza 3 weeks ago but I have not received delivery or any confirmation from the seller despite sending them two emails. I have also sent PayPal two emails explaining the situati... Ver mais
A empresa respondeu
Awful company. I don't recommend Bonanza to anyone selling online. This company fleeced us so bad, putting unknown and unapproved surprise discounts on our products to people and offered them free shi... Ver mais
Informações sobre a empresa
Sobre Bonanza
Escrito pela empresa
Experience has proven to us that listening to our sellers' feedback is the best opportunity we have to consistently improve our product. That's why we've developed various tools over the years to make online selling easy. Our business relies on making successful sellers, so it's not a coincidence that the tools we offer can be customized to fit our sellers' needs.
Some of our most popular tools include:
- Automatic eBay, Amazon, and Shopify inventory import/sync
- Multi-item editing capabilities
- Customized marketing campaign tools
- Zero-effort webstores (automatically built from your marketplace account)
Bonanza has been a seller-centric marketplace since our inception - that's why we don't make any money until you do. No listing fees, no monthly store fees, no other sneaky fees. We provide one-click publishing to all major buyer channels , and we pay all advertising costs on your behalf until you make a sale.
Although most marketplaces focus exclusively on promoting their own brand to buyers, Bonanza is a platform that allows sellers to make sales and build a brand by developing relationships with their customers. Building your online business takes vision, dedication, and time, so you need to know you're building on a solid foundation.
In 2021, Bonanza was ranked first for "Customer Service", "Communication" and "Most Recommended Marketplace" in the EcommerceBytes Sellers Choice Awards, ahead of eBay, Amazon, Etsy, and all other contenders in the largest online survey of sellers, administered by the longest running ecommerce industry news sites, Ecommercebytes. In 2020, we were voted best "Customer Service", "Communication" and "Ease of Use."
Want to hear more of the nice things being said about us? Need to reach out for a PR request? Check out our press kit.
Learn more about how Bonanza works.
Informações de contacto
98121, Seattle
- support@bonanza.com
- bonanza.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Horrible customer service
Horrible customer service, can't get a simple question answered. Would never recommend or use this site again. Better off going straight to the site you want the product from.
messages are not responded to
I messaged the seller numerous times with a question about a product and they never bothered to respond. I found what I needed on another site and will never use bonanza again.
Beware of this company gouging for…
Beware of this company gouging for shipping costs!
Absolute waste of space
A few years ago, I used to sell on bonanza and I never had a problem. I took a I took a break for a couple of years.
Recently, I thought I would re-open my bonanza store and start selling on there again. This is where the problems began; first of all, it would not let me sign in, even though I was still using my old login details, so I had to contact customer support. Eventually, I got logged in and decided to set up my booth and this has been nothing short of a nightmare.
I have tried every which way to reset up my booth, which still has its items up there but hidden from public view. I have linked my PayPal to my bonanza shop only to be told time and time again that my PayPal isn’t linked when it clearly is and therefore I cannot open my bonanza shop. This has caused me nothing but a headache. I have contacted Customer Services over and over again about this and they have given advice. None of which has been helpful and none of which has resolved the situation. Not only is bonanza not user-friendly their staff at absolutely not helpful at all.
For anybody thinking of selling their items on a marketplace please please please do not use Bonanza because you will get nowhere fast. There are plenty of great alternatives out there, but sadly, bonanza is not one of them. does
Horrible customer service
Horrible customer service, and terrible exposure for sellers. I have 4000 items listed over there thanks to their easy transport from ebay option, and I'm lucky to sell one item a month. Also their customer service sided with a buyer after the buyer swore at me and threatened me because they had buyers remorse about a purchase and demanded a refund after it had been delivered because the "decided they didn't want it". They were angry because I said they were in charge or return shipping since the item arrived in good shape and on time.
great markeplace
Uno dei migliori ristoranti italiani a…
Uno dei migliori ristoranti italiani a zante, personale accogliente in tutti i modi. Il proprietario Ciro ti fa sentire a tuo agio proprio come se stessi a casa tua.
Anche se siamo andate a mangiare in altri ristoranti, per noi bonanza resterà sempre il migliore. Ci rivediamo presto.
Mariachiara,Alessia,Marika, Assia
sneaky membership fees
"See your items featured in search results with a
Bonanza membership." so it turns out it's not free at all!!! Wasted so much time attempting signing up and it failing and trying again, tedious as hell. Ruined afternoon.
Had a very terrible dealing with this…
Had a very terrible dealing with this company. Bought a blush which didn’t match the colour I was after. After being told I could return it, I returned and the seller is refusing to refund me claiming the product is damaged even though I insured it. Seller making no effort whatsoever to try and support, and is blaming me for buying the wrong colour even though at the very beginning clearly said were able to do a refund. I have emailed the company several times with no response back regarding the matter. Very unprofessional and likely a scam company, DO NOT PURCHASE FROM THEM.
Do not buy from J.Pallis
Do not buy from J.Pallis, they are scammers. They deliberately set a lower price on their skincare product . After I bought some face cream , they told me the price should have been doubled. I immediately cancelled the order but did not receive my refund until 3 weeks later. Worst still, they gave me back US$15 less than the price I originally paid. When I asked them to pay me back the difference , they never replied my email. So, my advice, stay away from them. Don't be fooled by their lower price, is a scam !
Account randomly got banned for no…
Account randomly got banned for no reason saying it was for "security reasons". Do not use this site

Resposta da Bonanza
Do not use Bonanza
Do not use Bonanza. They banned you suddenly with NO reason and you cannot get back your account. Do not waste your time. Not worth to invest time on BONANZA.

Resposta da Bonanza
SCAMMERS
I was scammed by one of their sellers. Customer service didn’t do any to help. They will just tell you to contact paypal but that’s about it. Goodluck on getting your money back! This website is absolutely useless and TRASH.

Resposta da Bonanza
Crime lords
Crime lords. Watch out, they take your account details. Steal fees, ignore emails, suspend accounts without warnings, You've been warned. Very questionable operation, they need looking into as I suspect money laundering.

Resposta da Bonanza
Scum
Bonanza is organized crime. They suspend the account for no reason. You should run away from them.I didn't have a single product to sell. The suspension of my account is based on race. When I sent all the information from the bank account, they immediately suspended the account. Racism. I got this email this morning.
Hello,
Thank you for contacting us. Our system is preventing us from opening an account on Bonanza for you at this time. We apologize for any inconvenience. It is our priority to keep Bonanza the safest possible marketplace for our buyers and sellers to use. Due to security restrictions, our team is unable to provide further details involved with this action.
Fortunately, we are able to recommend a few great alternatives such as ioffer.com or ecrater.com, both of which have strong monthly traffic and a good base of buyers and sellers. eBid.net is a good site for those who wish to deal in the auction format.
If you have any further questions, please see our terms of service, which provide complete details about our user policies, including our right to suspend an account at any time.
Thank you for your interest in Bonanza and we sincerely apologize again for any inconvenience this may have caused you. We wish you the best of luck in your future endeavors!
Regards,
Judy O
Happiness producer | Tier 2 & Triage |
Still need assistance? No worries! Simply reply to this email so we can continue to serve you as best we can.
Satisfied with your service? Great! Please let Bonanza know by completing the survey you’ll receive once the issue has been resolved.

Resposta da Bonanza
Kera smoothening note proper done 15 divas par saru nathi ryu
Kera smoothening 15 divas pan nathi saru thyu karab thay gyu chhe

Resposta da Bonanza
Bonanza closed my new account and not refund fee
Bonanza closed my newly created account and did not refund the fees I paid when I created the account. I sent a support email the issue of the fees after my account was closed. My account had just been created and I hadn't sold any products on Bonanza yet. They ignored my inquiry about the fees and advised me to sell on two other websites, ioffer.com and ecrater.com. I expressed my gratitude but also requested a refund of the fees that Bonanza collected upon my account registration and I have not received any response from them.

Resposta da Bonanza
Bad customer service & empty product
My order number is 101608260 . I placed my order from 3/12 and 1/2 month I haven’t seen any update tracking information so I tried to contact my bank to cancel my payment & the seller to cancel my order but my bank just say will check back later and the seller haven’t replied to now . But on 4/5 I received tracking information & 4/8 I delivered it .And now 5/17 I just open it & I see it’s totally empty , I tried many times to pump my bottle have no liquid in it . I’m very upset with bad customer service of Bonanza website because after I tried to contact the seller many times with have no reply , I used to contact Bonanza but I received mail with content “ We highly recommend that you contact the bank or card provider associated with the card you used to complete this purchase “ and can’t help me cancel this order ( this website has no cancel button ) . The worst experience of my online shopping . I have a big mistake when I placed order on this website by credit card payment , I will only pay by PayPal to protect my customer benefits . Right now I need a refund .

Resposta da Bonanza
Stunning!
Can I just say I got the bed! And it’s absolutely stunning a small issue with the bed not fitting right to start with informed the owner and he had someone come over and fix it 4 days later which over then bank holiday I thought was good! I feel it’s really good quality delivery service was good and the gentlemen were polite overal would highly recommend and look to buying in the future for my sons bed when I can!
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