Bookwhen - Online Booking System Opiniões 

Our small charity started using Bookwhen about 6 months ago to manage our events programme. It has proved simple to administer, the support is great and, most importantly, we have had hardly any bad reaction from our usually IT-unfriendly members, so it must be simple to use.

Highly recommend this booking platform. As a fitness trainer running my own business, these event pages are professional and easy to use on the back end. Customers also love it and find the pages easy for them to navigate! Customer service is excellent.

I got in touch via the chat button as I had trouble getting my payment to go through to change my plan. The chat bot recognised it needed a person to help and I was redirected to Dani within a few minutes. She was super helpful and increased my pain for me for a couple of days so I could still take bookings while I sorted the payment issue so there was no impact on my business. It was a simple fix but I I felt she went beyond and was really impressed - thank you!

We got in touch with Bookwhen in April 2026 seeking a cost effective, reliable and intuitive platform in the hope that event management would be easier to manage and user friendly for the user. Managing bookings, tracking attendances and income as well as automated payments with little hassle are helpful features that we appreciate. The support team (AI bots and Real people are absolutely fab - responding quickly with clear and helpful assistance. From testing the system to implementation / setup it took us more than the original free time given; however Bookwhen were so accommodating to ensure this system was right for us. There are a few areas areas that we have suggested to make this a useful tool for the customer experience as well as saving time and providing efficient administration; and these have been taken into consideration. Thank you.

I have used Bookwhen for my business (an out of school kids club) and more recently for my day job (random events and monthly events). It's easy to use, looks slick and professional. Automatically creates an attendee list, as well as the option to send out reminders of booking confirmation to maximise attendance.

I love this system and recommend it to everyone

I use Bookwhen to take bookings and payments for my Pilates classes. I'm just starting out and it meets my needs. Very happy with it and it feels good value for money.

The Bookwhen booking system is handy for use both for the bookers and bookees.

All the information is easy to gather and use for the event. The list of names for events are all there for us to use as a company.
We find it reliable - handy and ease of access to cancel or get more bookings.
Keep up the good works guys.

I’ve been using BookWhen for the last six months having used another booking system previously. I’m extremely happy with how easy it is to use, both from the backend and as a user - I’ve had many positive remarks from my yoga students! I’ve also found their support fantastic - not only their bot, but also I’ve had human assistance quite a few times and quickly, which was not the case with my previous system. I highly recommend BookWhen ☺️

Using this as part of my job and the booking system is easy to navigate, logical and user friendly.

I use bookwhen to run my dance classes. It’s easy to use, has plenty of tutorials and reduces so much of my admin time and payment collection. The tiers feel fairly priced so that even someone with a very small business can still afford it and adjust as they grow

The BookWhen system has made our workflow so much more efficient than our previous manual approach. We found it relatively intuitive to setup and deploy. We use the discount function and had to change our approach slightly to work with BookWhen, however the advantages far outweigh any limitations. A great option is the auto reminder email function. Once deployed BookWhen fully manages our bookings and payments without any manual intervention. We extract reports via downloads to Excel. We highly recommend BookWhen for small, resource limited clubs.

Bookwhen were so helpful and patient in helping me set up an on line booking system for an indoor fitness event. I will be definitely using them again when we run the event again next year. Great value for money and the on line help that we received throughout the design process was absolutely fantastic

Bookwhen is super easy to navigate and when you need a little help to do something beyond the basics, the video demos are brilliant. So for example, setting up discounts for block bookings.

I can easily find customer bookings and details and can run a report/ download bookings.
Linking to a site such as PayPal is very straightforward too.

Transferring tickets(bookings) or cancelling tickets is very straightforward too. Customers are kept up to date with email confirmations.

Setting up classes is super easy and you can set up a series of sessions and link to discounts without any issues. You can attach documents for customers to download and include images.

Customers tell me they find it easy to use too.

It's been a godsend for my small independent business.

I’ve been using bookwhen for about 6 months and it’s been brilliant, really user friendly and what I can’t figure out myself they are on hand quickly to help through chat. I’m a yoga teacher and offer sound baths and reiki and so far bookwhen has worked like a dream for me and my clients. Highly recommend

The booking system is easy to navigate, logical and user friendly. Quick answers If I have any questions. Cheers

What I love about bookwhen is that I was able to set up everything on my website on my own, it was dead easy! The bookings for my classes go nice and smooth. I only wish the clients could have both options of using a card payment or PayPal one.

This new system has changed our clubs booking beyond what we expected so much simpler and even the older members are getting to grips with it wish we had done this year's ago any club hesitating don't plenty of help on setting up and they are always very abligeing if you are struggling go give it a go 😊 😀

Really good for running yoga classes. It's great to be able to set different prices, class passes, and special events easily. The system enables you to contact people, easily 'hide' or unpublish events for weeks off, and quickly and easily set up new in-person and/or online events. Does everything I need to help me automate bookings, basically.

Straightforward to set up and simple to administer. Free tier works very well in our low volume situation but solution will clearly scale.

The customer service and quick response time is what keeps me with Bookwhen, alongside the easy to use booking system of course!
Lots of good features which, once you understand them, are easy to use. There are a few things missing that I'd like to see - such as the ability to cut off bookings by hours before rather than the current 1 day option.
Overall the system works well for my needs and I'm glad I chose them.