Bookwhen - Online Booking System Opiniões 

535
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our small charity started using Bookwhen about 6 months ago to manage our events programme. It has proved simple to administer, the support is great and, most importantly, we have had hardly any bad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I got in touch via the chat button as I had trouble getting my payment to go through to change my plan. The chat bot recognised it needed a person to help and I was redirected to Dani within a few min... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Highly recommend this booking platform. As a fitness trainer running my own business, these event pages are professional and easy to use on the back end. Customers also love it and find the pages easy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Bookwhen for my business (an out of school kids club) and more recently for my day job (random events and monthly events). It's easy to use, looks slick and professional. Automatically c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de organização de eventos
  2. também em
  3. Empresa de software

Escrito pela empresa

We're passionate about helping businesses succeed - through great value booking software and a team focused on success, not just support. Over the years, we've transformed bookings for thousands of businesses, helped individuals follow their passions, and supported franchisors to scale internationally. We don't just provide "off-the-shelf" booking software. Just get in touch if you want to discuss this with us! You can get set up in 15 minutes - join us for a free two-week trial and reduce your admin time today 😊


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

535 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(535)

32 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I can add everything I need!

I can add questions on my booking forms - photo consent, allergies and anything else I need to know without having to contact customers.

If my events are the same each week I can duplicate them and also, add discounts if people book them all.

15 de setembro de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thanks, Stacey. It's great to hear Bookwhen has helped streamline your event admin and simplified scheduling. We're here to help and are glad to have you on board. 💚

Classificada 5 em 5 estrelas

Bookwhen... when you just need it, it's always there

I'm a Zumba instructor and I'm using Bookwhen to manage class bookings, tracking attendance and payments. It is a very useful tool and the support is just great. I higly recommend it.

8 de setembro de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

It's great to hear that Bookwhen has helped manage your events. We value the feedback and recommendation. Thanks for sharing, Ekrem, and we're excited to have you on board. 🤩

Classificada 5 em 5 estrelas

Best customer service!

Bookwhen customer service is second to none! They really do care about their customers and do everything they can to help you! I am a new small business and twice they have really helped me out. I appreciate their level of care for their customers. Highly recommend!

2 de setembro de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thank you, Steph. It's great to hear you've had such a positive experience with our passionate support team. We're always happy to help and thrilled to have you on board. 😍

Classificada 5 em 5 estrelas

Bookwhen - easy manageble booking system.

BookWhen is such a great way to advertise my yoga and mindfulness retreat and events. Everything is all in one place. Attendees can book and pay with ease and payment is all linked for ease of managing funds. Highly recommended. It is super easy to set up and add/move content when needed. I've been using BookWhen for a couple of months and I am so glad I made the choice to commit to such a professional system.

22 de agosto de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

We are excited to hear that Bookwhen has been a seamless system for you, Mrs. Yarworth. We are thrilled to have you come on board. Thanks for choosing Bokwhen. 💚

Classificada 5 em 5 estrelas

Effective and respectful.

Their system is easy to use and they are very prompt with payments and help from the on line service on how to use each part of the program and efficient. Nothing is too much trouble They treated me with great respect.
Thank you book whenteam. I will return once I am vack running my classes.

2 de junho de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thank you, Sharleen. We value your feedback and are grateful to work with such passionate event organisers! We can't wait to welcome you back. 🫶🏻

Classificada 5 em 5 estrelas

Bookwhen made my life much easier

I started using Bookwhen at the beginning of lockdown, and it was an absolute lifesaver. Launching online classes while trying to manage bookings, payments and new technology was incredibly challenging, but Bookwhen made it all manageable.

Setting up your classes on the platform is definitely a time investment, as it’s a very comprehensive system. But once everything is in place, it takes a huge weight off your shoulders. The system runs smoothly, and everything becomes so much easier to manage.

The support team is second to none, always available, friendly, and genuinely helpful. I highly recommend Bookwhen to anyone running classes or events. It’s a fantastic tool and a reliable partner for your business.

29 de julho de 2025
Opinião espontânea
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Resposta da Bookwhen - Online Booking System

Thank you, Ivette! It's excellent to learn that Bookwhen helped your business and that you had a great experience. We've loved working with you. 😍

Classificada 5 em 5 estrelas

Easy to use

Easy to use, all the guides are helpful and it is easy for clients too, maybe needs to say on the first page that payments are taken after confirming booking as some clients hadn't got this far before they queried how to pay. Made my life a lot easier using this tool. Highly recommend. Isn't too badly priced but It would be nice if clients received confirmation under this payment level.

9 de julho de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thanks for the feedback about the checkout process. I'll be sure to let the Product team know. It's great to hear you've found Bookwhen helpful for your business, and we're thrilled to have you on board. 💚

Classificada 5 em 5 estrelas

Nice one!

Very easy to manage, reliable booking system. We have members, various discounts, vouchers, several schedules - it copes with all of this. Ease of use is another thing bookwhen is providing. We have 4 team members and all can use it without needing a degree ;-)

13 de junho de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

It's great to hear you and the team find Bookwhen easy to navigate, and that it handles all your unique requirements. We're so glad to have you onboard, Sandra. 🤩

Classificada 5 em 5 estrelas

Bookwhen are Impressive

Bookwhen provide a flexible, warm and adaptable customer service and we are very happy with them. They are integral to our holiday activity organisation and we think they are the best online booking system available.

10 de junho de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thanks for this lovely feedback, Rob. It's great to hear Bookwhen has helped manage your holiday activity bookings.
We're always happy to help! 😊

Classificada 5 em 5 estrelas

Very organised

Very organised, i am so impressed. Keep up the good work.

9 de junho de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Ah, thanks, David! We're committed to providing ongoing support and value. We're thrilled to have you on board. 💚

Classificada 5 em 5 estrelas

Great system with a great team

I have a great experience with Bookwhen. I use it for my Daisy First Aid business as well and I always recommend it to anyone as the team is very helpful, the system is easy to use and if you are stuck somewhere, you can always ask the team, they are happy to help with anything at any point.
It is also very beneficial for us that you can sign up up and cancel a plan any time as we just do events twice a year. Also for my other business I love that it is automatic and I do not have to renew every month. It is a great system with a great team all together!

5 de junho de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Hello Reka, thanks for this lovely feedback. I'll be sure to share it with the support team. It's great to hear you've had a positive experience, and we're thrilled to have you onboard. 💚

Classificada 5 em 5 estrelas

Great system

A fantastic, easy online system! Couldn’t fault it at all.

2 de junho de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Ah, that's excellent news, Vanessa. 🤩
Thanks for sharing.

Classificada 5 em 5 estrelas

Saves so much time

I've been using Bookwhen for six years and find it saves me so much admin time. Any queries or problems are responded to super quickly and the team always seem cheerful and efficient. Highly recommended.

7 de novembro de 2024
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Dear Mrs Welch, thank you for this great feedback. We're happy to hear you've always had a positive experience. 💚

Classificada 5 em 5 estrelas

Great for our clients

We have recently switched over to BookWhen after our last booking system became too clunky. Our Pilates clients have all commented on how simple the new system is to use. The team are always on hand to help

30 de abril de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

It's great to hear your clients enjoy the booking experience and find it simple. We're thrilled to have you on board, Sophie. 💚

Classificada 1 em 5 estrelas

Rubbish

What a load of rubbish. Had to re-new password every time I had to use this horrible web site.
I will not book anything if they use this site. Total frustrating rubbish.

25 de março de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Hello Dean,

Thank you for letting us know. We value all feedback that helps us improve. I'm so sorry to hear you didn't have a smooth booking experience. We’re committed to providing outstanding customer service and simple booking, so we would like to help turn this around and understand better what happened.

If you have a moment, please contact our Support team via email (support@bookwhen.com) or the live chat on our website. We usually ask some quick automated questions to help us understand your question in more detail, so please ask to speak to Dani, the Customer Experience Manager, who can investigate and support you further. We look forward to chatting with you. 🙏🏻

Classificada 4 em 5 estrelas

I am getting used to setting up events…

I am getting used to setting up events and the process is fair. A few tricky moments however good value for the service and I am keen to keep developing the system to make bookings smoother.

17 de março de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

It's great to hear that you are getting used to the system and appreciate the value. We are always keen to iron out potential bumps, especially at the beginning of your Bookwhen journey. Feel free to reach out to our support team via live chat or email whenever you encounter a tricky moment, want to clarify things or share feedback and suggestions with us on how we could make scheduling and bookings even smoother for you and your customers. 😊

Classificada 5 em 5 estrelas

Bookwhen has made my life running class so much easier

Bookwhen has made my life running Pilates classes so much easier and less stressful. They take care of all the bookings with a easy to use system and fees.
So I can concentrate on delivering fantastic Pilates classes can’t praise bookwhen enough and very affordable keep up the good work team I would recommend them to anyone delivering fitness classes

19 de fevereiro de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

We are thrilled to hear Bookwhen has helped streamline your booking admin so you can focus on your passion. We're happy to have you onboard, Matthew. 💚

Classificada 5 em 5 estrelas

The continual support we receive from…

The continual support we receive from Bookwhen is amazing. No question too small the Bookwhen team are are always on hand.
The program is really easy to use x

14 de fevereiro de 2025
Opinião espontânea
logótipo da Bookwhen - Online Booking System

Resposta da Bookwhen - Online Booking System

Thanks for this lovely feedback, Suzanne. 🫶🏻 It's great to hear you've had excellent support, and I'll be sure to let the team know.

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