Boots Opticians Opiniões 

11 316
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am always looked after so well at Boots Opticians in Stroud, yesterday by Leanne and Jayne. Warm, friendly and professional. Going the extra mile for my eyes, and so that I may continue enjoying rea... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I have asked Boots opticians numerous times to stop ringing and texting me and asked them to remove my number because they are contacting me about my daughter’s appointments but use my number and not... Ver mais

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Absolutely brilliant service at Boots Opticians Wimborne! Huge thanks to Frances, Johnny and Demi who were all absolutely great from start to finish. Everyone was so friendly, professional a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lisa was very friendly & professional whilst helping me re order glasses 👓 after mine have gone missing.. she put me at ease & explained the pricing etc & was quick & officiant… always very friendly... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Oculista
  2. também em
  3. Centro de oftalmologia
  4. Fornecedor de lentes de contacto
  5. Grossista de óculos
  6. Loja de óculos de sol

Sobre Boots Opticians

Escrito pela empresa

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

11 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(11 316)

2212 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Bad experience Boots Optician Kingston, Milton Keynes

Visited Boots Opticians in Kingston Centre, Milton Keynes and will NEVER go there again. Was greeted by a man who told me I'd have to rebook as I was late as next customer was due in soon..
I was only 5 minutes late!!!! Was made to feel like I was nuisance as he continued to tell me that I had had a test within last 2 years so would not get a free test (despite being over 60) and didn't listen when I explained i was struggling to see computer screen.

Well done to this member of staff - you've lost my business, and that of my family too!!

28 de setembro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for taking the time to share your feedback.

We're sorry to hear that you were disappointed with your experience. We appreciate you bringing your concerns to our attention regarding your appointment and the service you received during your visit.

Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited.

Classificada 5 em 5 estrelas

Very helpful

Very helpful, answered all my questions fully

28 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

We're thrilled your visit was a clear success.

Classificada 5 em 5 estrelas

Visited Frome branch last week to get…

Visited Frome branch last week to get my glasses repaired as bridge pads had come adrift, the two young ladies were extremely helpful, friendly and sorted out the problem efficiently.
Thank you both so much.

21 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Classificada 5 em 5 estrelas

Friendly and helpful staff

Friendly and helpful staff. I feel like everyone had my best interests at heart. Very thorough and professional.

23 de setembro de 2026
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Resposta da Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Classificada 5 em 5 estrelas

Kind and helpful staff

Went to chelmsford boots opticians. My boots glasses frame had broken. Lovely helpful lady called Julie replaced them after looking at them within 15 mins very good service.

25 de setembro de 2026
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Resposta da Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Classificada 5 em 5 estrelas

Detailed scan

Shuhena Khan was very thorough in her assessment she clearly knows what she is doing I had a detailed examination for neurological purposes

26 de setembro de 2026
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Resposta da Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Classificada 5 em 5 estrelas

A service worthy of praise

Sana and Hassan in the Birmingham High street branch were just excellent. Talked us through every step of the process and provided all relevant advice and options available.

25 de setembro de 2026
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Resposta da Boots Opticians

Fabulous! Seeing all those stars truly made our day. Thank you!

Classificada 5 em 5 estrelas

I visited boots opticians today with my…father

I visited boots opticians today with my 80 year old father. They were so patient and through with him. Absolutely fantastic service, the lovely young assistant Katie and the optician Reenal were amazing

26 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Classificada 5 em 5 estrelas

As soon as l got in the the shop the staff made me feel at ease.

As soon as l got in the the shop the staff were very helpful . Tina & Rosy were friendly and helpful.
The Optometrist James Ma was professional and thorough explaining every stage of my test . He answered all my questions and gave me lots of good advice about my eyes . I would definitely recommend him .

25 de setembro de 2026
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Resposta da Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Classificada 5 em 5 estrelas

Rayleigh High Street Branch has…

Rayleigh High Street Branch has extremely polite, professional and helpful staff.
Good service, and I would highly recommend them.

25 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

Five stars? We're seeing sparkles. You're the real vision here!

Classificada 5 em 5 estrelas

Eye appointment

Pakiza was absolutely brilliant, really friendly and helpful, and explained everything clearly. She made the whole appointment really easy and comfortable. Thanks Thomas

26 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

We're thrilled your visit was a clear success.

Classificada 5 em 5 estrelas

Boots Opticians, Brent X

Optomerist Rajvi (Gudka) was open, warm, friendly and highly professional in her dealings with me when carrying out my eyesight test.

25 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

Thanks for the brilliant feedback - no adjustments needed!

Classificada 1 em 5 estrelas

Not a good experience

They called me up to say my contact lenses have arrived and booked me in for Saturday for fitting, then when when I turn up for the appointment they tell me I have to book an appointment 2 weeks away because they dont do contact lense fittings on a Saturday. not a good experience very tempted to go elsewhere

26 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

Thank you for taking the time to share your feedback.

We're sorry to hear that you were disappointed with your experience. We appreciate you bringing your concerns to our attention regarding your contact lens appointment arrangements and the information provided before your visit.

Can you please contact us at boots.customercare@boots.co.uk with a copy of your review along with the below information and we will be in touch:

Full name
Date of birth
Telephone number
The store you visited.

Classificada 5 em 5 estrelas

It was very easy to get an appointment

It was very easy to get an appointment. I had tests done as soon as I arrived and was see by the optician who was lovely. She listened to the difficulties I was having and carried out more tests explaining everything well and was very reassuring. She suggested I had some more tests where she would dilate the eye with drops so she could see my eyes in more detail. I have agreed to this and have an appointment next week. I am very happy with the service I received.

25 de setembro de 2026
Opinião espontânea
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Resposta da Boots Opticians

Your review is a sight for sore eyes - thank you for making our day.

Classificada 5 em 5 estrelas

Seamless

Seamless. Friendly and knowledgeable staff

25 de setembro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Five stars? We're seeing sparkles. You're the real vision here!

Classificada 5 em 5 estrelas

All staff were pleasant and efficient

All staff were pleasant and efficient. I received prompt service from all. The Optometrist explained everything and was lovely. Shashma helped me choose my frames.

25 de setembro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Fabulous! Seeing all those stars truly made our day. Thank you!

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