Boots Opticians Opiniões 

11 315
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am always looked after so well at Boots Opticians in Stroud, yesterday by Leanne and Jayne. Warm, friendly and professional. Going the extra mile for my eyes, and so that I may continue enjoying rea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Absolutely brilliant service at Boots Opticians Wimborne! Huge thanks to Frances, Johnny and Demi who were all absolutely great from start to finish. Everyone was so friendly, professional a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I have asked Boots opticians numerous times to stop ringing and texting me and asked them to remove my number because they are contacting me about my daughter’s appointments but use my number and not... Ver mais

Classificada 5 em 5 estrelas

Lisa was very friendly & professional whilst helping me re order glasses 👓 after mine have gone missing.. she put me at ease & explained the pricing etc & was quick & officiant… always very friendly... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Oculista
  2. também em
  3. Centro de oftalmologia
  4. Fornecedor de lentes de contacto
  5. Grossista de óculos
  6. Loja de óculos de sol

Sobre Boots Opticians

Escrito pela empresa

Whether you need an eye test or want to pick up some new glasses or contact lenses, Boots Opticians is the place to go.

With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.

Discover our range of affordable glasses from our own brand range to your favourite designer brands.

We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

11 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 99% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,4

Todas as opiniões

(11 315)

2212 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Harassing me despite being asked to stop numerous times!!!

I have asked Boots opticians numerous times to stop ringing and texting me and asked them to remove my number because they are contacting me about my daughter’s appointments but use my number and not hers. She is an adult and as I have told them numerous times I don’t make her appointments. I have just received a text saying an eye test is overdue and it is addressed to my daughter. This is harassment now and has been reported as such.

16 de outubro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Eye test good

Eye test good, choice of frames restricted to designer frames or poor quality but expensive own brand frames.
Need to expand lower cost frame choices for those on budget.

14 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A very good experience

A very good experience; all the in depth tests requested by my doctor were explained to me. From start to finish I was put at ease, and treated with respect and consideration. Thank you to Catherine, Ayra, and Mercy.

15 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Leave Me Alone

Nothing wrong with the service in store it is the harassment afterwards when an eye test is due and this now has been happening for six months. This is not simply a reminder it is constant contact through calling me (I block the numbers but then they call on a different number), emails and now what’s app (I blocked them yesterday but they have managed to get round that and are contacting me again today). Plenty of good opticians out there who don’t behave like this. Boots, the more you harass me the more determined I am not to go back to you.

16 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lisa was very friendly & professional…

Lisa was very friendly & professional whilst helping me re order glasses 👓 after mine have gone missing.. she put me at ease & explained the pricing etc & was quick & officiant… always very friendly & helpful at boots opticians fosse park

14 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your lovely feedback! We’re delighted to hear that Lisa was friendly, professional and efficient when helping you reorder your glasses, and that she clearly explained the pricing and put you at ease. We’ll be sure to share your kind words with Lisa and the Fosse Park team. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

Great Service at Boots Opticians

The staff in this store were really helpful and polite. They did a proper eye test and scan of my retina, and made sure that everything was clean and sterile.
They were honest and professional and treated me with dignity and respect.

13 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your wonderful feedback! We’re delighted to hear that our team provided helpful, polite and professional service, making you feel respected and well cared for throughout your visit. We’ll be sure to share your kind words with the team. Thank you for choosing Boots Opticians!

Classificada 1 em 5 estrelas

How not to be treated after carrying out instructions from a specialist person in the hospit

I do not know I was carrying out oral instructions from the hospital

10 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for taking the time to share your feedback. We value your comments and would welcome the opportunity to understand your experience further. Please contact boots.customercare@boots.co.uk with a copy of your review, your full name, date of birth, telephone number and the store you visited, and our team will be in touch.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Such helpful staff giving constructive advise.
A shout out to Simon who was so supportive in helping me choose my new glasses. Certainly knows what frames will suit you. There’s also an excellent selection of frames.
Aqib explained all the results of my eye test to me clearly which I really appreciated.
I will certainly keep going back to Boots in Barnsley for my eye tests and frames.

15 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your fantastic feedback! We’re delighted to hear that Simon and Aqib provided such helpful, supportive and professional service. It’s wonderful to know you were pleased with the frame selection and that your eye test results were explained clearly. We’ll be sure to share your kind words with them and the Barnsley team. Thank you for your continued support and for choosing Boots Opticians!

Classificada 5 em 5 estrelas

St Annes on Sea branch

The optician, Shah, was absolutely wonderful. He put my mind at rest regarding a sight problem that had been niggling me for a while, and explained everything in clear terms.
I've nothing but praise for the staff too. Anthony in particular was very patient and helped me to eventually select two pairs of glasses. I didn't feel at all rushed, he really seemed to want to help me make the perfect decision. There are so many frames to choose from, it's very tricky!
I'll be recommending this branch to local friends.

15 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your wonderful feedback! We’re delighted to hear that Shah put your mind at ease and explained everything clearly, and that Anthony was so patient and supportive in helping you choose your glasses. We’ll be sure to share your kind words with them and the team. It’s lovely to know you’ll be recommending us to others. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

Once again excellent!

Once again, fantastic service from Boots Opticians in Morley! The staff are always so friendly, welcoming and helpful.
I've recently been having problems with an RGP contact lens, and the team couldn't have done more to help me. They were incredibly patient, understanding and determined to make sure everything was sorted.
It's lovely to receive such genuine care and excellent customer service. I really can't praise them enough and wouldn't hesitate to recommend this branch.

14 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your fantastic feedback and continued support! We’re delighted to hear that the Morley team were so patient, understanding and helpful in supporting you with your contact lens concerns. It’s wonderful to know you felt genuinely cared for. We’ll be sure to share your kind words with the team. Thank you for recommending Boots Opticians!

Classificada 5 em 5 estrelas

Good product and fantastic customer…

Good product and fantastic customer service. Great follow up from the Boots Opticians team - thank you!

11 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your fantastic feedback! We’re delighted to hear you’re happy with our products and the excellent customer service and follow-up from our team. We’ll be sure to pass on your kind words. Thank you for choosing Boots Opticians!

Classificada 4 em 5 estrelas

Helpful and friendly staff

13 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your lovely feedback! We’re delighted to hear that our team were helpful and friendly. We’ll be sure to share your kind comments with them. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

Boots Opticians in Stroud

I am always looked after so well at Boots Opticians in Stroud, yesterday by Leanne and Jayne. Warm, friendly and professional. Going the extra mile for my eyes, and so that I may continue enjoying reading and writing for pleasure. Good selection of frames to choose from...I'm coming away with 3 different tortoiseshell frames (I'm seeing a theme here!). Referral into Ophthalmology done very speedily too. Thanks to the team in Stroud.

14 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your wonderful feedback and continued support! We’re delighted to hear that Leanne, Jayne and the Stroud team provided such warm, friendly and professional care, helping you find your perfect frames and supporting your eye health. We hope you enjoy your new tortoiseshell collection! We’ll be sure to share your kind words with the team. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

My experience at boots opticians

Clark, kirsty and ravinder made my experience at boots opticians as comfortable as possible, with helping me choose what frame I would like and to find the best deals as well.
And providing complete honesty while I was trying the different frames on so I made the correct choice.

15 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your lovely feedback! We’re delighted to hear that Clark, Kirsty and Ravinder made your visit comfortable and helped you find the perfect frames while exploring the best deals. It’s great to know their honest advice made the experience even better. We’ll be sure to share your kind words with the team. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

Great service

Staff professional, but friendly. Ensured I understood and answered all my questions.

13 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your lovely feedback! We’re pleased to hear that our team were professional, friendly and took the time to answer your questions and ensure everything was clear. We’ll be sure to share your kind words with the team. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

Welcoming experience

I had a really great experience at Boots Worcester Opticians. I was helped by a really friendly staff member who listened to my concerns and was very helpful. Thank you

10 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your lovely feedback! We’re delighted to hear that our Worcester team provided friendly and helpful service and took the time to listen to your concerns. We’ll be sure to share your kind words with the team. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

Exceptional service from the Eltham…


Exceptional service from the Eltham Boots Opticians team! My son found it challenging to try to wear contact lenses for the first time. Adam was thoroughly patient and expertly guided my son through the process so that he was confident putting the lenses in by himself. This took time over a couple of appointment days where Adam gave him support but also space at the right times. Thanks to Adam and the team, my son is now happily on the contact lens scheme so he can wear contacts for playing his sport. Thank you Adam and the rest of the Eltham Boots Opticians for taking such good care of my son, and for their skill and patience when things are not so straightforward.

6 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you so much for your wonderful feedback! We’re delighted to hear that Adam and the Eltham team provided such patient and supportive care, helping your son gain confidence with his contact lenses. We’ll be sure to pass on your kind words to Adam and the team. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

I have been using Boots opticians for…

I have been using Boots opticians in Chesterfield for years now and their service and professionalism is 2nd to none. I always feel relaxed when I need to visit. From start to finish I feel valued and most important to me, listened to. Whether it's a sight test or a concern I have with my eyesight, they listen. After my recent visit with Hassan for my sight test and Steve for my exploration into contact lenses I feel I have been given the best advice I could wish to have, with no pressure to sign up to contracts. At 64 I have age related issues.... problem??? Nope. Steve was amazing. He explained my options in full, in plain English and even drew diagrams when I asked a related question. I feel that the whole team genuinely care about how I feel and my concerns. Hats off to the whole team, I value their friendliness, help, advice and knowledge. Thankyou.

13 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you so much for your fantastic feedback and continued support! We’re delighted to hear that Hassan, Steve and the Chesterfield team consistently make you feel valued, listened to and comfortable. It’s wonderful to know that Steve took the time to explain your contact lens options clearly and answer your questions. We’ll be sure to share your kind words with the whole team. Thank you for choosing Boots Opticians!

Classificada 5 em 5 estrelas

Thank you Michaela in Chichester for…

Thank you Michaela in Chichester for taking care of me today as you did in March, great service.

14 de outubro de 2026
Opinião espontânea
logótipo da Boots Opticians

Resposta da Boots Opticians

Thank you for your lovely feedback! We’re delighted to hear that Michaela has provided you with great service on both visits. We’ll be sure to pass on your kind words to Michaela and the Chichester team. Thank you for choosing Boots Opticians!

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