Borealluxe Opiniões 

If I could give zero stars I would. I ordered the Eden longline fur coat. It took almost a month to be delivered. The product did not look anything like the pictures on their website or social media. It was incredibly cheap looking. The small was way too big on me so contacted their support team to start a return. They said they would be charging an 8% handling fee that is not stated anywhere on their website or in the confirmation email. They first offered me a 25% refund and to keep the coat. I asked why a full refund and return was not possible and they offered a 35% refund and no return. When I asked the same question a third time they did not answer any questions and refunded the 35% without confirming with me. I was within my 30 day window of their claimed return requirements. Along with it being unworn. I highly doubt NOT recommend this company. Their product is misleading from their social media and their customer service is a nightmare.

This is a nightmare company if you do not want to keep what you bought. The coat was super cheap, way too small and not worth the price at all. They will not give a refund and try to convince you to keep the coat and offer 15% of your refund back. They make shipping back the coat very difficult and it is expensive. I would never recommend anyone to ever order from this site.

Beautiful coat. I got it for my daughter in law. She loves it.

The coat is gorgeous! Shipping was fairly quick. I get so many compliments!

She is gorgeous! I got the brown Vera Faux Fur and it is everything I hoped it would be - its rich, comfortable, stylish and I'll be bringing it with me to Paris. I've ordered and returned many. This is the one, don't think twice about it.

Great red color. Love it.

GARBAGE PRODUCT. TOO SMALL. CHEAP. NOT WARM. DOESNT HONOUR RETURN POLICY. DO NOT BUY. CAN I GIVE 0 STARS?

Do not buy from this business. I ordered a coat from them, it took very long to be delivered. When it finally arrived it was a coat with some other brands label on it. The coat looks nothing like the pictures. It is cheap and plastic like. When I tried to return it, they insisted on charging an 8% “handling fee” which would be deducted from my refund. This fee is not disclosed anywhere on their website, so I informed them that charging an undisclosed fee is a deceptive business practice. They then said I could have a 15% refund and keep the coat, which is not resolving the problem at all. They are refusing to give me my full refund. Just stay away from this brand.

The cost is beautiful and I wish was longer since I’m tall.

The faux fur coat was excellent quality for the price, my wife absolutely loved it. Shipping was very slow, though. Took nearly a week for the item to be sent to the shipper, causing what should have had a 1 week turnaround time to take over 2 weeks, so it arrived after Christmas.

Beautiful coat! Excellent quality. Arrived promptly.

I would give this “company” zero stars if I could. They present themselves as a legitimate US based company, but after about few days it becomes very apparent this is a scam and their products and probably customer service is from China. The product itself (a faux fur jacket) took a whole month to arrive despite claiming it will only be 7-10 days. Once the product arrived, the label on the jacket did not match the brand they were representing. Additionally, the jacket itself was defective - one of the sleeves was sewn shut! When I reached out to their customer service, they did not want to take any ownership of the issue saying I needed to pay for return shipping and they keep an 8% restocking fee. When I pushed back saying the product they sent me was defective and didn’t match the description, they then tried to offer me only a 25% refund. Their response time is several days, and I am still demanding return instructions which I have yet to receive.