botthms Opiniões 134

I ordered a ring but they sent the incorrect size, returns were quick to process this but I have test to receive my replacement and all emails have been ignored, I was also annoyed that I had to pay to send the order back when it was their mistake not mine, very frustrated with no replies to several emails.

I work for a disability sports charity. These rings are absolutely ideal for day-to-day use. True to size and fantastic quality, highly recommended.

Great product. Quick delivery.

Arthritis has made it impossible to wear my wedding and engagement rings and I wanted to try a flexible ring to go over the knuckle but also hug the finger. It works great!

Easy to order, arrived in good time, ring true to size guide and looks/feels good! Thank you

I finally received my ring but they sent the wrong one. I have tried contacting them twice through their msg service and haven’t received a response.

Lovely ring arrived but it was not the one I ordered. Have emailed to try to sort out but no response as yet.

Phone me as to much to write if your interested

Great communication, fast delivery and a really good product. I was a little worried about The sizing but it’s spot on fits exactly like my normal wedding ring, it looks great and feels great. It’s also very good quality

Great service
Fast delivery
Quality products

They advertised free returns and exchanges, this was not the case. When we went online to request the return there was only the option to send via our own payment method, eg: post office. We requested an exchange, confirmation of this happened fairly quickly, then nothing for 2 weeks. When contacted to chase they said they were out of stock but stock coming in that day. Waited another week and chased, asking for a refund to be told it had been shipped but not tracked. No offer of refund. Still no replacement. Poor customer service and communication, original product was good just the wrong size

Brilliant, premium level products and amazing customer service! Highly recommend.

Great products, real value for money

Botthms products and customer experience remains second to none.

Without exception, their product are of high quality, and each order is fulfilled in a quick, professional manner

Thank you!

Great quality! Friendly and efficient service!

Such great kit, shirts fit great amazing quality of the shorts and Socks. Massage gun is also next level. Loved every bit of the products I’ve got so far.

A practical ring great to wear with out the worry if you're going to squash, your band. Good to wear at gym or working on stuff. Looks nice too.

We've been chasing an order that hasn't arrived for weeks now. The tracked link says "something went wrong please contact customer service". When we do that, bottoms customer service will respond once or twice and then just go silent. There seems to be either no system on their side or a strategy of playing dumb. They ask for the order number and just stop replying. I've had this on the email and on social media. Same thing when I start a new email chain requesting refund.

Please don't use this service unless you can get them to send by tracked delivery that you can actually follow.

Bottom’s website is so clear & easy to use. Ordered my husband a ring for safety reasons as he in construction, he loves it. After his positive comments I ordered myself a ‘girlie’ one & I love mine too. Looks great & is so comfortable to wear, definitely recommend! Very fast delivery.
Clare 🙂

Avoid this company like the plague. Absolutely no customer service, it just doesn’t exist. I’ve emailed 3 times about a replacement ring that was ordered weeks ago. Tracking doesn’t work and I’ve never heard back. Pathetic.