Last weekend we purchased a lovely used car from this company. (BMW X3 M40i) The whole buying process was easy, Adrian who dealt with our case was very helpful, answering for all questions honestl... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Adrian was helpful, informed, experienced, knowledgeable about the car I was looking at. Patient, not pushy but encouraging when I decided to purchase. The whole environment at Bournemouth Cars made m... Ver mais
They say that the true measure of a company is how they react when things go wrong. Bournemouth Cars did not disappoint. We had an unexpected issue with our Q5 after we collected it. Adrian and Joe... Ver mais
Just purchased my recent car from here, the range rover sport and I must say the service is excellent. Jo and adrian in particular, they were fantastic throughout the whole process and I highly rec... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bournemouth Cars is an independent used car retailer in Bournemouth. Founded in 2012 with a passion for motoring and supplying quality used cars, we pride ourselves on offering exemplary customer service. Our two founding directors have a combined 35 years experience within the motor trade and family backgrounds running 3 generations deep. We believe in constant evolution and are proud to deliver a modern-day experience to our customers and their buying experience. Customer satisfaction is of the upmost of importance to us all here and as such we are now Dorset’s only AA approved dealer, a fact we are extremely proud of. Every vehicle is first hand inspected by the AA on our premises by them, warrantied by them thereafter, giving not only you but us the confidence that we have done our upmost in preparing your new car for its new home. Being sticklers for preparation in this manner and our desire for genuine customer service, this has driven a whole host of customer 5 star reviews and subsequently nomination’s and awards have followed, namely; Auto Trader - “Highly Rated Dealer” award in 2019, 2020 & 2021 for our customer service. Car Gurus - “Top Rated Dealer” award in 2018, 2019, 2020 & 2021 for our overall reviews and customer satisfaction. Over the years we have become very well known in our local area for our customer service and quality of vehicle along with the work we do in the local community. Any short journey around Poole and Bournemouth you will see the number plates of our previously sold vehicles on the road. In recent years, online business and nationwide delivery mean the majority of our business is now outside of the local area. We are fully approved and regulated by the FCA (Financial Conduct Authority) and as such are entitled to discuss and offer you the very best finance packages available on the market today in order for you to fund your new car. Partnering with Quick Car Finance and Close Brother’s Motor Finance to bring you these finance packages. 2021 gave birth to expansion at our preparation centre too, in the form of additional workshop space and a body shop. Enabling us to keep virtually all of our servicing and preparation in house at our facilities in Poole. Giving us more quality control over these aspects and satisfaction. In 2022 we have excitedly become a new car dealer too in the form of the brilliant fully electrical small car manufacturer, MEV. Offering brilliant options for fully electric cars and vans - details of this can be found under “New Cars” in our menu. Finally, we really do appreciate the time you have taken to read “about us” and our business, as always we strive to do better in any which way we can and realise we are not perfect. So please, we welcome your feedback or constructive criticism on any aspect of our business accordingly however big or small if you feel we could improve.
Informações de contacto
315-317 WALLISDOWN ROAD, BH12 5BT, Poole, Reino Unido
- 01202744447
- sales@bournemouth-cars.co.uk
- bournemouth-cars.co.uk
4,9
Excelente
128 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Audi purchase
Audi purchase
I would like to thank Adrian for all his help, nothing was too much trouble. From part exchange to delivery of the car, an amazing service.
Highly recommend Bournemouth Cars, and especially grateful to Adrian. Great company and people.
Oh, and the car is sensational. Thanks again.
16 de abril de 2024
Opinião espontânea
Resposta da Bournemouth Cars
Thank you we will make sure to pass this on to Adrian.
Great experience, lovely personal touch
Adrian was amazing. He never tried to be pushy or tried to secure a sale. He was patient, informative and allowed me the time to make a decision in my own time. He answered all my questions and we had a laugh. Great experience, would definitely recommend. Plus I love the car I bought
28 de março de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Excellant friendly company
Excellant friendly company, everthing explained in the buying process. No pressure sales.
28 de março de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Extremely helpful and prepared…
Extremely helpful and prepared everything for me to drive away the same day. The car was in great condition and I’m extremely happy with it and the service. 5 stars
21 de março de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
I am really appreciate specially…
I am really appreciate Bournemouth car specially Mr Adrian that he tried to find a leasing company for us and guided us everyway to become success in this business.As a non uk residence it was very hard me to find this service.only 7 days we got our car.Thank you very much
BOURNMOUTH CAR
26 de fevereiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Bournemouth Cars beat the rest!
Adrian was fantastic from start to finish. Never any pressure and everything was laid out & explained perfectly. I will definitely be returning!
17 de fevereiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
5 star service!!!!
Amazing customer service from Adrian! From start to finish everything was so professional and we didn’t feel like we were rushed or pushed! All my questions were answered quickly and I couldn’t be happier with my new car! Thank you so much Adrian 😃😃
17 de fevereiro de 2024
Resposta da Bournemouth Cars
We will make sure to pass this on Adrian, thank you!!
Absolutely fab communication and a…
Absolutely fab communication and a great friendly service , Adrian dealt with everything when I chose my car, he was amazing from start to finish. Highly recommended
20 de fevereiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Berlingo Van
What a top guy Adrian is, made everything so simple and laid back, no pressure just good honest advice, if you want a stress free purchase this is the place to go to get your new car. you won't be disappointed.
17 de fevereiro de 2024
Opinião espontânea
Resposta da Bournemouth Cars
Yes he is!! Thank you so much for the review!
Brilliant company. Couldn’t have had a more kind and…
Couldn’t have had a more kind and caring company to deal with, so helpful in buying and exchanging cars would definitely recommend them.
12 de fevereiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Great service!! Highly recommended
I’ve had 2 cars from these guys, Joe and Adrian were brilliant, my fiesta was as described and no pressure to buy! Would highly recommend them if your on the market for new car, 10/10
13 de fevereiro de 2024
Resposta da Bournemouth Cars
Thanks for returning again for another car and also thank you for taking the time to review us!
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
The Sales person was absolutely…
The Sales person was absolutely excellent, very patient and informative.
His communication through the process was excellent and where he could not answer questions there and then he found the answer out and let me know.
He is an asset to the company.
22 de janeiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Great car buying experience
Polite,Professional and friendly service can't thank Adrian enough for a great car buying experience.
19 de janeiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Car purchase
The consultant was extremely friendly and gave us a very stress free experience.
9 de janeiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Bournemouth cars
Bournemouth cars, brilliant service, Adrian gave me a great honest description over the phone of a car I was interested in drove 2 hours, and was not disappointed, helpful through the whole process, would definitely use again, thanks again Adrian.... Brendan.
13 de janeiro de 2024
Opinião espontânea
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
From start to finish excellent service…
From start to finish excellent service . So helpful and sorted everything. Fantastic car . Highly recommended Bournemouth cars . Thank you
12 de janeiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Great customer service
It was an absolute pleasure to purchase a vehicle from this company, which offers superior automobiles and excellent customer service.
12 de janeiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
No pressure sale
Easy location with friendly and knowledgeable service. No pressure sales
The right car at a great price - thank you
5 de janeiro de 2024
Resposta da Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.